Understanding scam victims: Seven principles for systems security

Communications of the ACM

Volumn 54, Issue 3, 2011, Pages 70-75

  Stajano, Frank ^a   Wilson, Paul ^b  

^a UNIVERSITY OF CAMBRIDGE   (United Kingdom)

^b NONE

Author keywords

[No Author keywords available]

Indexed keywords

FRAUDSTERS; SYSTEMS SECURITY;

EID: 79952291854     PISSN: 00010782     EISSN: 15577317     Source Type: Journal    
DOI: 10.1145/1897852.1897872     Document Type: Article

References (10)

1. A bagnale, F.W. The Art of the Steal: How to Protect Yourself and Your Business from Fraud. Broadway Books, New York, 2001.
2. Cialdini, R.B. Influence: Science and Practice, Fifth Edition. Pearson, Boston, MA, 2009; (First Edition 1985).
3. Lea et al. The Psychology of Scams: Provoking and Committing Errors of Judgement. Technical Report OFT1070. University of Exeter School of Psychology. Office of Fair Trading, London, U.K., May 2009.
4. Loewenstein, G. Out of control: Visceral influences on behavior. Organizational Behavior and Human DecisionProcesses 65, 3 (Mar. 1996), 272-292. (Pubitemid 126169117)
5. Macknik, S.L., King, M., Randi, J., Robbins, A., Teller, Thompson, J., and Martinez-Conde, S. Attention and awareness in stage magic: Turning tricks into research. Nature Reviews Neuroscience 9, 11 (Nov. 2008), 871-879.
6. Maurer, D.W. The Big Con: The Story of the Confidence Man. Bobbs-Merrill, New York, 1940.
7. M itnick, K.D. The Art of Deception: Controlling the Human Element of Security. John Wiley & Sons, Inc., New York, 2002.
8. Simon, H.A. Rational choice and the structure of the environment. Psychological Review 63, 2 (Mar. 1956), 129-138.
9. Stajano, F. and Wilson, P. Understanding Scam Victims: Seven Principles for Systems Security. Technical Report UCAM-CL-TR-754. University of Cambridge Computer Laboratory, Cambridge, U.K, 2009.
10. Tversky, A. and Kahneman, D. Judgment under uncertainty: Heuristics and biases. Science 185, 4157 (Sept. 1974), 1124-1131.