Contributions of ethnography to the study of public services management past and present realities

Public Management Review

Volumn 13, Issue 2, 2011, Pages 209-225

  Huby, Guro ^a   Harries, John ^a   Grant, Suzanne ^b  

^a UNIVERSITY OF EDINBURGH   (United Kingdom)

^b UNIVERSITY OF DUNDEE   (United Kingdom)

Author keywords

Anthropology; Ethnography; Networks; Public services

Indexed keywords

EID: 79952015797     PISSN: 14719037     EISSN: 14719045     Source Type: Journal    
DOI: 10.1080/14719037.2010.532969     Document Type: Article

References (55)

1. Agar, M. (2004) We Have Met the Other and We're All Nonlinear: Ethnography as a Nonlinear Dynamic System. Complexity, 10:2 pp16-24.
2. Anderson, B. (1991) Imagined Communities: Reflections on the Origin and Spread of Nationalism, Verso.
3. Anderson, B. (1992) Understanding Ethnographic Texts, Newbury Park, CA: Sage.
4. Barbour, R. S. and Huby, G. (1998) Meddling with Mythology: AIDS and the Social Construction of Knowledge, London: Routledge.
5. Becker, H., Geer, B., Hughes, E. C. and Strauss, A. L. (1961) Boys in White: Student Culture in a Medical School, Chicago, IL: University of Chicago Press.
6. Bestor, T. (2001) Supply-Side Sushi: Commodity, Market and the Global City. American Anthropologist, 103:1 pp76-95.
7. Bourdieu, P. (1990) The Logic of Practice, Cambridge: Polity Press.
8. Britan, G. M. and Cohen, R. (1980) Hierarchy and Society: Anthropological Perspectives on Bureaucracy, Philadelphia: Institute for the Study of Human Relations.
9. Chapple, E. D. (1953) The Standard Experimental (Stress) Interview as Used in Interaction Chronograph Investigations. Human Organization, 12:2 pp23-32.
10. Chung, J. A. (2009) 'Ethnographic Remnants: Range and Limits of the Social Method' in J. D. Faubion and G. E. Marcus (eds) Field-Work Is No Longer What It Was: Learning Anthropology's Method in a Time of Transition. Ithaca and London: Cornell University Press.
11. Clifford, J. (1983) On Ethnographic Authority. Representations, Spring:2 pp118-46.
12. Clifford, J. and Marcus, G. E. eds (1986) Writing Culture: The Poetics and Politics of Ethnography, Berkeley, CA: University of California Press.
13. Cook, J., Laidlaw, J. and Mair, J. (2009) 'What If There Is No Elephant? Towards a Conception of an Un-Sited Field' in M. A. Falzon (ed.) Multi-Sited Ethnography: Theory, Praxis and Locality in Contemporary Research. Farnham and Burlington: Ashgate.
14. Czarniawska, B. (1997) Narrating the Organisation: Dramas of Institutional Identity, Chicago, IL: University of Chicago Press.
15. Dalton, M. (1959) Men Who Manage, New York: Wiley.
16. Deegan, M. J. (2001) 'The Chicago School of Ethnography' in P. Atkinson, A. Coffey, S. Delamont, J. Lofland (eds) Handbook of Ethnography. London: Sage.
17. Denzin, N. K. (1971) The Logic of Naturalistic Inquiry. Social Forces, 50 pp166-182.
18. Denzin, N. K (1992) Whose Cornerville Is It Anyway? Journal of Contemporary Ethnography, 21:1 pp120-35.
19. Edmondson, R. (1984) Rhetoric in Sociology, London: Macmillan.
20. Ellen, R. F. ed. (1984) Ethnographic Research: A Guide to General Conduct. ASA Research Methods in Social Anthropology, 1, London: Academic Press.
21. Falzon, M. A. (2009) 'Introduction' in M. A. Falzon (ed.) Multi-Sited Ethnography: Theory, Praxis and Locality in Contemporary Research. Farnham and Burlington: Ashgate.
22. Geertz, C. (1973) The Interpretation of Cultures, New York: Basic Books.
23. Gille, Z. (2001) Critical Ethnography in a Time of Globalization: Towards a New Concept of the Site. Cultural Studies ↔ Critical Methodologies, 1:3 pp319-34.
24. Gupta, A. and Ferguson, J. (1997) 'Discipline and Practice: "The Field" as Site, Method and Location in Anthropology' in A. Gupta and J. Ferguson (eds) Anthropological Locations: Boundaries and Grounds of a Field Science. Berkeley, CA: University of California Press.
25. Hammersley, M. (1992) What's Wrong with Ethnography?, London: Routledge.
26. Hammersley, M. and Atkinson, P. (1995) Ethnography: Principles in Practice, London: Routledge.
27. Hannerz, U. (2003) Being There and There and There! Reflections on Multi-Site Ethnography. Ethnography, 4:2 pp201-216.
28. Harper, R. H. R. (1998) Inside the IMF: An Ethnography of Documents, Technology and Organisational Action, London: Academic Press.
29. Harper, R. H. R (2000) 'The Social Organisation of the IMF's Mission Work: An Examination of International Auditing' in M. Strathern (ed.) Audit Cultures: Anthropological Studies in Accountability, Ethics and the Academy. London: Routledge.
30. Hastrup, K. and Hervik, P. eds (1994) Social Experience and Anthropological Knowledge, London: Routledge.
31. Hood, C. (1991) A Public Management for All Seasons? Public Administration, 69: Spring pp3-19.
32. Huby, G., Hart, E., McKevitt, C. and Sobo, E. (2007) Addressing the Complexity of Health Care: The Practical Potential of Ethnography. Journal of Health Services Research & Policy, 12:4 pp193-4.
33. Latour, B. (1993) We Have Never Been Modern, Hemel Hempstead: Harvester Wheatsheaf.
34. Latour, B, (2007) Reassembling the Social: An Introduction to Actor Network Theory, New York: Oxford University Press.
35. Latour, B.,(2009) The Making of Law: An Ethnography of the Conseil D'Etat, Cambridge: Polity Press.
36. LeCompte, M. D. and Goetz, J. P. (1982) Problems of Reliability and Validity in Ethnographic Research. Review of Educational Research, 52:1 pp 31-60.
37. LeCompte, M. D. and Schensul, J. J. (1999) Designing and Conducting Ethnographic Research, Lanham: Altamira Press.
38. Malinowski, B. (1922) Argonauts of the Western Pacific: An Account of Native Enterprise and Adventure in the Archipelagoes of Melanesian New Guinea, London: Routledge & Kegan Paul.
39. Marcus, G. (1995) The Ethnography of the World System: The Emergence of Multi-Sited Ethnography. Annual Review of Anthropology, 24 pp95-117.
40. Morrill, C. and Fine, G. A. (1997) Ethnographic Contributions to Organizational Sociology. Sociological Methods and Research, 25:4 pp424-51.
41. Neyland, D. (2007) Organizational Ethnography, London: Sage.
42. Rhodes, R. A. W. (1997) Understanding Governance: Policy Networks, Governance, Reflexivity, and Accountability. Buckingham and Philadelphia: Open University Press.
43. Rhodes, R. A. W (2005) Everyday Life in a Ministry: Public Administration as Anthropology. American Review of Public Administration, 35:1 pp3-25.
44. Riles, A. (2001) The Network Inside Out, Ann Arbour, MI: University of Michigan Press.
45. Roethlisberger, F. J. and Dickson, W. J. (1939) Management and the Worker, Cambridge, MA: Harvard University Press.
46. Rosen, M. (1991) Coming to Terms with the Field: Understanding and Doing Organisational Ethnography. Journal of Management Studies, 28:1 pp1-24.
47. Rosen, M. (2000) Turning Words, Spinning Worlds: Chapters in Organizational Ethnography, Amsterdam: Harwood Academic Publishers.
48. Strathern, M. (1996) Cutting the Network. Journal of the Royal Anthropological Institute, 2:3 pp517-35.
49. Strauss, A. L. (1982) Inter Organizational Negotiation. Urban Life, 11:3 pp350-67.
50. Strauss, A., Ehrlich, D., Bucher, R. and Sabshin, M., (1963) 'The Hospital and Its Negotiated Order' in E. Freidson The Hospital in Modern Society. New York: Free Press.
51. Van Maanen, J. (1979) The Fact of Fiction in Organizational Ethnography. Administrative Science Quarterly, 24:4 pp539-50.
52. Van Maanen, J (1988) Tales of the Field, Chicago, IL: Chicago University Press.
53. Van Maanen, J (1995) 'Trade Secrets: On Writing Ethnography' in R. H. Brown (ed.) Postmodern Representations: Truth, Power, and Mimesis in the Human Sciences and Public Culture. Urbana, IL: University of Illinois Press. pp60-79
54. Watson, C. W. (1999) 'Introduction: The Quality of Being There' in C. W. Watson (ed.) Being There: Fieldwork in Anthropology. London: Pluto Press.
55. Ybema, S., Yanow, D. and Wels, H. (2009) 'Studying Everyday Organizational Life' in S. Ybema, D. Yanow et al. (eds) Organizational Ethnography: Studying the Complexities of Everyday Life. London: Sage.