Boundary and alignment in multiparty conflict talk

Journal of Pragmatics

Volumn 43, Issue 6, 2011, Pages 1755-1771

  Nguyen, Hanh thi ^a  

^a HAWAII PACIFIC UNIVERSITY   (United States)

Author keywords

Alignment; Conflict initiation; Conflict termination; Multiparty; Patient consultation; Pharmacist patient

Indexed keywords

EID: 79952003826     PISSN: 03782166     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pragma.2010.11.003     Document Type: Article

References (60)

1. Beach Wayne A. Transitional regularities for 'casual' " Okay" usages. Journal of Pragmatics 1993, 19:325-352.
2. Brazil David The Communicative Value of Intonation in English 1997, Cambridge University Press, Cambridge.
3. Coulter Jeff Elementary properties of argument sequences. Interaction Competence 1990, 181-204. University Press of America, Inc., Washington, DC. G. Psathas (Ed.).
4. Frankel Richard M. Clinical care and conversational contingency: the role of patient's self-diagnosis in medical encounters. Text 2001, 21(1-2):83-111.
5. Gillispie Jesse Us and them: conflict, collaboration, and the discursive negotiation of multishareholder roles in school district reform. Small Group Research 2008, 39(4):397-437.
6. Goffman Erving Forms of Talk 1981, University of Pennsylvania, Philadelphia, PA.
7. Goldberg Julia A. Interrupting the discourse on interruptions: an analysis in terms of relationally neutral, power- and rapport-oriented acts. Journal of Pragmatics 1990, 19:883-903.
8. Goodwin Charles Conversational Organization: Interaction Between Speakers and Hearers 1981, Academic Press, New York.
9. Goodwin Charles Interactive footing. Reporting Talk: Reported Speech in Interaction 2007, 16-46. Cambridge University Press, Cambridge. E. Holt, R. Clift (Eds.).
10. Goodwin Charles, Goodwin Marjorie H. Assessments and the construction of context. Rethinking Context: Language as an Interactive Phenomenon 1992, Cambridge University Press. A. Duranti, C. Goodwin (Eds.).
11. Goodwin Charles, Goodwin Marjorie H. Context, activity and participation. The Contextualization of Language 1992, 77-99. Benjamins, Amsterdam. P. Auer, A. Di Luzio (Eds.).
12. Goodwin Marjorie H. Aggravated correction and disagreement in children's dispute. Journal of Pragmatics 1983, 7:657-677.
13. Goodwin Marjorie H. He-Said-She-Said: Talk as Social Organization Among Black Children 1990, Indiana University Press, Bloomington.
14. Goodwin Marjorie H. Participation. Key Terms in Language and Culture 2001, 172-175. Blackwell Publishers. A. Duranti (Ed.).
15. Gruber Helmut Disagreeing: sequential placement and internal structure of disagreements in conflict episodes. Text 1998, 18:467-503.
16. Gruber Helmut Questions and strategic orientation in verbal conflict sequences. Journal of Pragmatics 2001, 33:1815-1857.
17. Hanks William F. Exorcism and the description of participant roles. Natural Histories of Discourse 1996, Chicago University Press, Chicago, IL. M. Silverstein, G. Urban (Eds.).
18. Heritage John Conversation analysis and institutional talk: analysing data. Qualitative Research: Theory, Method, and Practice 1997, 161-182. Sage, London. D. Silverman (Ed.).
19. Heritage John Oh-prefaced responses to assessments: a method of modifying agreement/disagreement. The Language of Turn and Sequence 2002, 196-224. Oxford University Press, Oxford. C.E. Ford, B.A. Fox, S. Thompson (Eds.).
20. Heritage John, Sefi Sue Dilemmas of advice: aspects of the delivery and reception of advice in interactions between health visitors and first-time mothers. Talk at Work 1992, 359-417. Cambridge University Press, Cambridge. P. Drew, J. Heritage (Eds.).
21. Heritage John, Watson Rodney D. Formulations as conversational objects. Everyday Language: Studies in Ethnomethodology 1979, 123-162. Irvington, New York. G. Psathas (Ed.).
22. Hutchby Ian Confrontation Talk: Arguments Asymmetries and Power on Talk Radio 1996, Erlbaum, Hillsdale, NJ.
23. Hutchby Ian, Wooffitt Robin Conversation Analysis: Principles, Practices and Applications 1998, Polity Press, Cambridge.
24. Jefferson Gail On the organization of laughter in talk about troubles. Structures of social action: Studies in conversation analysis 1984, 347-369. Cambridge University Press, Cambridge. J.M. Atkinson, J. Heritage (Eds.).
25. Jefferson Gail Caveat speaker: preliminary notes on recipient topic-shift implicature. Research on Language and Social Interaction 1993, 26(2):1-30.
26. Jefferson Gail Glossary of transcript symbols with an introduction. Conversation Analysis: Studies from the First Generation 2004, 13-23. John Benjamins, Philadelphia. G.H. Lerner (Ed.).
27. Kangasharju Helena Aligning as a team in multiparty conversation. Journal of Pragmatics 1996, 26(3):291-319.
28. Lave Jane, Wenger Etienne Situated Learning: Legitimate Peripheral Participation 1991, Cambridge University Press, Cambridge.
29. Lehtinen Esa Merging doctor and client knowledge: on doctors' ways of dealing with clients' potentially discrepant information in genetic counseling. Journal of Pragmatics 2006, 39(2):389-427.
30. Maley Yon From adjudication to mediation: third party discourse in conflict resolution. Journal of Pragmatics 1995, 32:93-110.
31. Maynard Douglas How children start arguments. Language in Society 1985, 14(1):1-20.
32. Maynard Douglas Offering and soliciting collaboration in multiparty disputes among children (and other humans). Human Studies 1986, 9:261-285.
33. Mishler Elliot G. The Discourse of Medicine: Dialectics of Medical Interviews 1984, Ablex, Norwood, NJ.
34. Muntigl Peter, Turnbull William Conversational structure and facework in arguing. Journal of Pragmatics 1998, 29:225-256.
35. Murata Kumiko Repetitions: a cross-cultural study. World Englishes 1995, 14(3):343-356.
36. Nguyen, Hanh t., 2003. The development of communication skills in the practice of patient consultation among pharmacy students. Unpublished Dissertation, University of Wisconsin-Madison, Madison, WI.
37. Nguyen Hanh t. Constructing 'expertness': a novice pharmacist's development of interactional competence in patient consultations. Communication & Medicine 2006, 3(2):147-160.
38. Norrick Neal R., Spitz Alice Humor as a resource for mitigating conflict in interaction. Journal of Pragmatics 2008, 40:1661-1686.
39. Philips Susan U. The judge as third party in American trial-court conflict talk. Conflict Talk: Sociolinguistic Investigations of Arguments in Conversations 1990, 197-209. Cambridge University Press, Cambridge. A.D. Grimshaw (Ed.).
40. Pilnick Alison Why didn't you say just that? Dealing with issues of asymmetry, knowledge and competence in the pharmacist/client encounter. Sociology of Health and Illness 1998, 20(1):29-51.
41. Pilnick Alison The interactional organization of pharmacist consultations in a hospital setting: a putative structure. Journal of Pragmatics 2001, 33:1927-1945.
42. Pomerantz Anita Agreeing and disagreeing with assessments: some features of preferred/dispreferred turn shapes. Structures of Social Action: Studies in Conversation Analysis 1984, 57-101. Cambridge University Press, Cambridge. M. Atkinson, J. Heritage (Eds.).
43. Pomerantz Anita Giving a source or basis: the practice in conversation of telling 'how I know'. Journal of Pragmatics 1984, 8(5-6):607-625.
44. Pomerantz Anita Offering a candidate answer: an information seeking strategy. Communication Monographs 1988, 55(4):360-373.
45. Rantucci Melanie J. Pharmacists Talking with Patients: A Guide to Patient Counseling 1997, Williams & Wilkin, Baltimore, MD.
46. Ribeiro Branca T. Conflict talk in a psychiatric discharge interview: struggling between personal and official footings. Texts and Practices: Readings in Critical Discourse Analysis 1996, 179-193. Routledge, London, England. C.R. Caldas-Coulthard, M. Coulthard (Eds.).
47. Sacks Harvey Lectures on Conversation, Vols. I & II 1995, Blackwell Publishers, Oxford, UK.
48. Sacks Harvey, Schegloff Emanuel A., Jefferson Gail A simplest systematics for the organization of turn taking for conversation. Language 1974, 50(4):696-735.
49. Saft Scott Conflict as interactional accomplishment in Japanese: arguments in university faculty meetings. Language in Society 2004, 33:549-584.
50. Sarangi Srikant On demarcating the space between 'lay expertise' and 'expert laity'. Text 2001, 21(1-2):3-11.
51. Sarangi Srikant, Roberts Celia The dynamics of interactional and institutional orders in work-related settings. Talk, Work, and Institutional Order: Discourse in Medical, Mediation, and Management Settings 1999, 1-57. Mouton de Gruyter, Berlin, New York. S. Sarangi, C. Roberts (Eds.).
52. Schegloff Emanuel A. Reflections on quantification in the study of conversation. Research on Language and Social Interaction 1993, 26(1):99-128.
53. Schiffrin Deborah Discourse Markers 1987, Cambridge University Press, Cambridge.
54. Stivers Tanya Prescribing Under Pressure: Parent-Physician Conversations and Antibiotics 2007, Oxford University Press, New York.
55. ten Have Paul Doing Conversation Analysis: A Practical Guide 2007, Corwin Press. 2nd ed.
56. Vuchinich Samuel On attenuation in verbal family conflict. Social Psychology Quarterly 1986, 49(4):281-293.
57. Vuchinich Samuel Starting and stopping spontaneous family conflicts. Journal of Marriage and Family 1987, 49(3):591-601.
58. Vuchinich Samuel The sequential organization of closing in verbal family conflict. Conflict Talk: Sociolinguistic Investigations of Arguments in Conversations 1990, 95-113. Cambridge University Press, Cambridge. A.D. Grimshaw (Ed.).
59. Vuchinich Samuel, Emery Robert, Cassidy Jude Family members as third parties in dyadic family conflict: Strategies, alliances, and outcomes. Child Development 1988, 59(5):1293-1302.
60. West Candace Routine Complications: Troubles with Talk between Doctors and Patients 1984, Indiana University Press, Bloomington, Ind.