Circling back

Quality Progress

Volumn 43, Issue 11, 2010, Pages 22-28

  Moen, Ronald D ^a   Norman, Clifford L ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 79951964171     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (20)

1. Louis Menand, The Metaphysical Club-A Story of Ideas in America, Farrar, Straus and Giroux, 2001.
2. Larry A. Hickman and Thomas M. Alexander, eds., The Essential Dewey, Vol. 1, Pragmatism, Education, Democracy, Indiana University Press, 1998.
3. Clarence I. Lewis, Mind and the World Order, reprinted by Dover Press, 1929.
4. Walter A. Shewhart, Statistical Method From the Viewpoint of Quality Control, U. S. Department of Agriculture, reprinted by Dover, 1939, p. 45.
5. Walter A. Shewhart, Statistical Method From the Viewpoint of Quality Control, U. S. Department of Agriculture, reprinted by Dover, 1939, p. 45.
6. W. Edwards Deming, Elementary Principles of the Statistical Control of Quality, Japanese Union of Scientists and Engineers, 1950.
7. Masaaki Imai, Kaizen: The Key to Japan's Competitive Success, Random House, 1986, p. 60.
8. Kaoru Ishikawa, What is Total Quality Control? The Japanese Way, Prentice-Hall, 1985, pp. 56-61.
9. Paul Lillrank and Noriaki Kano, Continuous Improvement: Quality Control Circles in Japanese Industry, Center for Japanese Studies, University of Michigan, 1989, pp. 23-25.
10. Ronald D. Moen and Clifford L. Norman, "The History of the PDCA Cycle", proceedings from the Seventh Asian Network for Quality Congress, Tokyo, Sept. 17, 2009.
11. W. Edwards Deming, Out of the Crisis, Massachusetts Institute of Technology Press, 1986, p. 88.
12. W. Edwards Deming, The New Economics, Massachusetts Institute of Technology Press, 1993, p. 35.
13. Proceedings from the U. S. Government Accounting Office's Roundtable Discussion Product Quality-Japan vs. United States, 1980, p. 76, http://archive.gao.gov/d46t13/087733.pdf.
14. Ronald D. Moen, Thomas R. Nolan and Lloyd P. Provost, Improving Quality Through Planned Experimentation, McGraw-Hill, 1991, p. 11.
15. W. Edwards Deming, personal letter to Ronald D. Moen, Nov. 17, 1990.
16. Peter B. Peterson, "Library of Congress Archives: Additional Information About W. Edwards Deming (1900-1993)", Journal of Management History, Vol. 3, No. 2, 1997, pp. 98-119.
17. Moen, Nolan and Provost, Improving Quality Through Planned Experimentation, see reference 14.
18. Gerald Langley, Kevin Nolan and Thomas R. Nolan, "The Foundation of Improvement", Quality Progress, June 1994, p. 81.
19. Gerald Langley, Kevin Nolan, Thomas R. Nolan, Clifford L. Norman and Lloyd P. Provost, The Improvement Guide, Jossey-Bass, 1996, p. 10.
20. Gerald Langley, Kevin Nolan, Thomas R. Nolan, Clifford L. Norman and Lloyd P. Provost, The Improvement Guide, second edition, Jossey-Bass, 2009, p. 24.