Outpatients appointment scheduling with multi-doctor sharing resources

Proceedings - Winter Simulation Conference

Volumn , Issue , 2010, Pages 3318-3329

  Yeon, Nara ^a   Lee, Taesik ^a   Jang, Hoon ^a  

^a Korea Advanced Institute of Science and Technology (KAIST)   (South Korea)

Author keywords

[No Author keywords available]

Indexed keywords

COMMON RESOURCES; OPTIMAL PERFORMANCE; OPTIMAL SCHEME; PATIENT FLOW; RESOURCE SHARING; SCHEDULING PROBLEM; SCHEDULING RULES;

DISCRETE EVENT SIMULATION; HOSPITALS; OPTIMIZATION;

SCHEDULING;

EID: 79951623430     PISSN: 08917736     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/WSC.2010.5679023     Document Type: Conference Paper

References (6)

1. Bailey, N. T. J. 1952. A study of queues and appointment systems in hospital outpatient departments, with special reference to waiting-times. Journal of the Royal Statistical Society 14:185-199.
2. Blanco White and Pike. 1964. Appointment systems in out-patient' clinics and the effect of patients' unpunctuality, Medicare, 2, 133-145.
3. Cayirli, T., E. Veral, 2003. Outpatient scheduling in health care: A review of literature. Production and Operations Management 12:519-549 (Pubitemid 39374569)
4. Cayirli, T., E. Veral, and H. Rosen. 2006. Designing appointment scheduling systems for ambulatory care services. Health Care Management Science 9:47-58 (Pubitemid 43228220)
5. Cayirli, T., E. Veral, and H. Rosen. 2008. Assessment of patient classification in appointment system design", Production and Operations Management 17:338-353
6. Swarzman G. 1970. The patient arrival process in hospitals: Statistical analysis. Health service research 5: 320-329