Hospitality crisis management practices: The case of Indian luxury hotels

International Journal of Hospitality Management

Volumn 30, Issue 2, 2011, Pages 367-374

  Israeli, Aviad A ^a   Mohsin, Asad ^b   Kumar, Bhupesh ^c  

^a BEN GURION UNIVERSITY OF THE NEGEV   (Israel)

^b UNIVERSITY OF WAIKATO   (New Zealand)

^c GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY   (India)

Author keywords

Crisis management; Hospitality; Importance performance analysis (IPA)

Indexed keywords

EID: 79751525504     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijhm.2010.06.009     Document Type: Article

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