A knowledge-based workflow to dynamically manage human interaction in extended enterprise

International Journal on Interactive Design and Manufacturing

Volumn 5, Issue 1, 2011, Pages 1-15

  Mengoni, Maura ^a   Graziosi, Serena ^a   Mandolini, Marco ^a   Peruzzini, Margherita ^a  

^a UNIVERSITÀ POLITECNICA DELLE MARCHE   (Italy)

Author keywords

Design process; Dynamic workflow; Extended enterprise; Product innovation; Product lifecycle management

Indexed keywords

DESIGN PROCESS; DYNAMIC WORKFLOW; EXTENDED ENTERPRISE; PRODUCT INNOVATION; PRODUCT LIFECYCLE MANAGEMENT;

DISTRIBUTED COMPUTER SYSTEMS; INFORMATION TECHNOLOGY; INNOVATION; KNOWLEDGE BASED SYSTEMS; LIFE CYCLE; MANAGEMENT; PRODUCT DESIGN; PRODUCT DEVELOPMENT; RESEARCH; WORK SIMPLIFICATION;

INDUSTRY;

EID: 79551580564     PISSN: 19552513     EISSN: 19552505     Source Type: Journal    
DOI: 10.1007/s12008-010-0103-7     Document Type: Article

References (29)

1. Adams, M. J., Edmond, D., ter Hofstede, A. H. M.: The application of activity theory to dynamic workflow adaptation issues. In 7th Pacific Asia Conference on Information Systems, Adelaide (2003).
2. Aziz H., Gao J., Maropoulos P., Cheung W. M.: Open standard, open source and peer-to-peer tools and methods for collaborative product development. Comput. Ind. 56, 260-271 (2005).
3. Alonso, G., Gunthor, R., Agrawal, D., El Addadi, A., Mohan, C.: Exotica/FMDC: handling disconnected clients in a workflow management system. In: Proceedings of the Third Conference on Cooperative Information Systems, Vienna (1995).
4. Adams, M. J., ter Hofstede, A. H. M., Edmond, D., van der Aalst, W. M. P.: Dynamic and extensible exception handling for workflows: a service-oriented implementation. BPM Center Report, BPM-07-03, http://BPMcenter. org (2007).
5. Adams, M., ter Hofstede, A. H. M., Edmond, D., van der Aalst, W. M. P.: Facilitating flexibility and dynamic exception handling in workflows through worklets. In: Proceedings 17th International Conference on Advanced Information Systems Engineering (CAiSE'05) Forum, Porto, pp. 45-50 (2005).
6. Bryan-Kinns, N., Healey, P. G. T., Leach, J.: Exploring mutual engagement in creative collaborations. In: The Proceedings of the International Conference on Creativity and Cognition, ACM Press, Washington (2007).
7. Belkadi F., Troussier N., Eynard B., Bonjour E.: Collaboration based on product lifecycles interoperability for extended enterprise. Int. J. Interact. Des. Manuf. 4(3), 169-179 (2010).
8. Cichocki A., Helal A., Rusinkiewicz M., Woelk D.: Workflow and process automation: concepts and technology. Kluwer Academic Publishers, Dordrecht (1997).
9. D'Averni R. A.: Hyper competition-Managing the Dynamics of Strategic Manoeuvring. The Free Press, New York (1994).
10. Davenport T. H.: Process Innovation: Reengineering Work through Information Technology. Harvard Business School Press, Boston (1993).
11. Dreiling A., Rosemann M., van del Aalst W., Sadiq W.: From conceptual process models to running systems: a holistic approach for the configuration of enterprise system processes. Decis. Support Syst. 5(2), 189-207 (2008).
12. Georgakopoulos D., Hornick M., Sheth A.: An overview of workflow management: from process modelling to workflow automation infrastructure. Distrib. Parallel Databases 3(2), 119-154 (1995).
13. Hagen, C., Alonso, G.: Flexible exception handling in process support systems. In Technical report no. 290, ETH Zurich (1998).
14. Hwanga S., Tangb J.: Consulting past exceptions to facilitate workflow exception handling. Decis. Support Syst. 37, 49-69 (2004).
15. Jablonski S., Bussler C.: Workflow Management: Modeling Concepts, Architecture and Implementation. International Thomson Computer Press, UK (1996).
16. Luo Z., Sheth A., Kochut K., Miller J.: Exception handling in workflow systems. Appl. Intell. 13(2), 125-147 (2000).
17. Merienne F.: Human factors consideration in the interaction process with virtual environment. Int. J. Interact. Des. Manuf. 4(2), 83-86 (2010).
18. Mourão, H., Antunes, P.: Supporting effective unexpected exceptions handling in workflow management systems. 2007 ACM symposium on Applied computing table of contents, Seoul. Proceedings of the conference, pp. 1242-1249 (2007).
19. Mejia-Gutierrez R., Fischer X., Bennis F.: A Tutor Agent for supporting distributed knowledge modelling in interactive product design. Int. J. Intell. Syst. Technol. Appl. (IJISTA) 4(3), 399-420 (2008).
20. Mondragon A. C., Lyons A. C., Kehoe D. F.: Assessing the value of information systems in supporting Agility in high tech manufacturing enterprises. Int. J. Oper. Prod. Manage. 24(12), 1219-1246 (2004).
21. Patel N., Hlupic V.: Dynamic Business Process Modelling (BPM) for business process change. Int. J. Simul. Syst. Sci. Technol. 2(2), 51-64 (2001).
22. Preiss K., Goldman S. L., Nagel R. N.: Cooperate to compete: building agile business relationship. van Nostrand Reinhold Ed., New York (1996).
23. Aguilar-Savén R. S.: Business process modelling: review and framework. Int. J. Prod. Econ. 90, 129-149 (2004).
24. Sheth, A., Georgakopoulos, D., Joosten, S., Rusinkiewicz, M., Scacchi, W., Wileden, J., Wolf, A.: Report from the NSF Workshop on Workflow and Process Automation in Information Systems. Technical report, University of Georgia, UGA-CS-TR-96-003 (1996).
25. Strong D. M., Miller S. M.: Exceptions and Exception Handling in Computerized Information Processes. ACM Trans. Inf. Syst. 13(2), 206-233 (1995).
26. Sadiq, S. W., Orlowska, M. E.: On Capturing Exceptions in Workflow Process Models. Proceedings of the 4th International Conference on Business, Information Systems. Poznan (2000).
27. Tseng M. M., Jiao J.: Mass customization. In: Salvendy, G. (eds) Handbook of industrial engineering, pp. 684-709. Wiley, New York (2001).
28. Vojevodina, D., Kulvietis, G., Bindokas, P.: The Method for E-business Exception Handling. Proceedings of the 5th International Conference on Intelligent Systems Design and Applications (ISDA'05), pp. 203-208 (2005).
29. Workflow Management Coalition. The Workflow Reference Model. Document Number TC00-1003, Issue 1. 1 (1995).