"Dealing with My Emails": Latent user needs in email management

Computers in Human Behavior

Volumn 27, Issue 2, 2011, Pages 723-729

  Szóstek, Agnieszka Matysiak ^a  

^a Institute for Information Processing   (Poland)

Author keywords

Electronic mail; Email overload; Implications for inbox design; User issues; User Centered design; Web based interaction

Indexed keywords

EMAIL OVERLOAD; IMPLICATIONS FOR INBOX DESIGN; USER ISSUES; USER-CENTERED DESIGN; WEB-BASED INTERACTION;

DESIGN; INFORMATION MANAGEMENT;

ELECTRONIC MAIL;

EID: 79551487367     PISSN: 07475632     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.chb.2010.09.019     Document Type: Article

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