메뉴 건너뛰기




Volumn 11, Issue , 2011, Pages

Negative health care experiences of immigrant patients: A qualitative study

Author keywords

[No Author keywords available]

Indexed keywords

ADULT; ARTICLE; CHINA; COMMUNICATION DISORDER; ETHNOLOGY; FEMALE; HEALTH CARE DELIVERY; HEALTH CARE DISPARITY; HEALTH CARE QUALITY; HUMAN; HUMAN RELATION; INTERVIEW; LITERATURE; MALE; MIGRATION; NETHERLANDS; PORTUGAL; PSYCHOLOGICAL ASPECT; QUALITATIVE RESEARCH; SOCIAL PSYCHOLOGY; SPAIN;

EID: 78651348547     PISSN: None     EISSN: 14726963     Source Type: Journal    
DOI: 10.1186/1472-6963-11-10     Document Type: Article
Times cited : (59)

References (33)
  • 1
    • 77950401667 scopus 로고    scopus 로고
    • Time to listen: A review of methods to solicit patient reports of adverse events
    • 10.1136/qshc.2008.030114. 20351164
    • Time to listen: a review of methods to solicit patient reports of adverse events. A King J Daniels J Lim DD Cochrane A Taylor JM Ansermino, Qual Saf Health Care 2010 19 148 157 10.1136/qshc.2008.030114 20351164
    • (2010) Qual Saf Health Care , vol.19 , pp. 148-157
    • King, A.1    Daniels, J.2    Lim, J.3    Cochrane, D.D.4    Taylor, A.5    Ansermino, J.M.6
  • 2
    • 34547598477 scopus 로고    scopus 로고
    • Patient involvement in patient safety: What factors influence patient participation and engagement?
    • 10.1111/j.1369-7625.2007.00450.x. 17678514
    • Patient involvement in patient safety: what factors influence patient participation and engagement? RE Davis R Jacklin N Sevdalis CA Vincent, Health Expect 2007 10 259 267 10.1111/j.1369-7625.2007.00450.x 17678514
    • (2007) Health Expect , vol.10 , pp. 259-267
    • Davis, R.E.1    Jacklin, R.2    Sevdalis, N.3    Vincent, C.A.4
  • 3
    • 41749111601 scopus 로고    scopus 로고
    • "Against the silence": Development and first results of a patient survey to assess experiences of safety-related events in hospital
    • 10.1186/1472-6963-8-59. 18366707
    • "Against the silence": development and first results of a patient survey to assess experiences of safety-related events in hospital. DLB Schwappach, BMC Health Serv Res 2008 8 59 66 10.1186/1472-6963-8-59 18366707
    • (2008) BMC Health Serv Res , vol.8 , pp. 59-66
    • Schwappach, D.L.B.1
  • 4
    • 28444475893 scopus 로고    scopus 로고
    • Patient reports of undesirable events during hospitalisation
    • 10.1111/j.1525-1497.2005.0225.x. 16191139
    • Patient reports of undesirable events during hospitalisation. T Agoritsas PA Bovier TV Perneger, J Gen Intern Med 2005 20 922 928 10.1111/j.1525-1497. 2005.0225.x 16191139
    • (2005) J Gen Intern Med , vol.20 , pp. 922-928
    • Agoritsas, T.1    Bovier, P.A.2    Perneger, T.V.3
  • 7
    • 18644363888 scopus 로고    scopus 로고
    • The impact of medical interpreter services on the quality of health care: A systematic review
    • 10.1177/1077558705275416. 15894705
    • The impact of medical interpreter services on the quality of health care: a systematic review. G Flores, Med Care Res Rev 2005 62 255 299 10.1177/1077558705275416 15894705
    • (2005) Med Care Res Rev , vol.62 , pp. 255-299
    • Flores, G.1
  • 8
    • 0037225224 scopus 로고    scopus 로고
    • Errors in medical interpretation and their potential clinical consequences in pediatric encounters
    • 10.1542/peds.111.1.6. 12509547
    • Errors in medical interpretation and their potential clinical consequences in pediatric encounters. G Flores B Barton Laws SJ Mayo B Zuckerman M Abreu L Medina EJ Hardt, Pediatrics 2003 111 6 14 10.1542/peds.111.1.6 12509547
    • (2003) Pediatrics , vol.111 , pp. 6-14
    • Flores, G.1    Barton Laws, B.2    Mayo, S.J.3    Zuckerman, B.4    Abreu, M.5    Medina, L.6    Hardt, E.J.7
  • 9
    • 29544450388 scopus 로고    scopus 로고
    • Are language barriers associated with serious medical events in hospitalized pediatric patients?
    • 10.1542/peds.2005-0521. 16140695
    • Are language barriers associated with serious medical events in hospitalized pediatric patients? AL Cohen F Rivara EK Marcuse H McPhillips R Davis, Pediatrics 2005 116 575 579 10.1542/peds.2005-0521 16140695
    • (2005) Pediatrics , vol.116 , pp. 575-579
    • Cohen, A.L.1    Rivara, F.2    Marcuse, E.K.3    McPhillips, H.4    Davis, R.5
  • 10
    • 34447542646 scopus 로고    scopus 로고
    • Language proficiency and adverse events in US hospitals: A pilot study
    • 10.1093/intqhc/mzl069
    • Language proficiency and adverse events in US hospitals: a pilot study. C Divi RG Koss SP Schmaltz JM Loeb, Int J Qual Health C 2007 19 60 67 10.1093/intqhc/mzl069
    • (2007) Int J Qual Health C , vol.19 , pp. 60-67
    • Divi, C.1    Koss, R.G.2    Schmaltz, S.P.3    Loeb, J.M.4
  • 12
    • 58149139148 scopus 로고    scopus 로고
    • "The happy migrant effect": Perceptions of negative experiences of healthcare by patients with little or no English: A qualitative study across seven language groups
    • 10.1136/qshc.2007.022426. 18385402
    • "The happy migrant effect": perceptions of negative experiences of healthcare by patients with little or no English: a qualitative study across seven language groups. PW Garrett HG Dickson L Young A KLinken Whelan, Qual Saf Health Care 2008 17 101 103 10.1136/qshc.2007.022426 18385402
    • (2008) Qual Saf Health Care , vol.17 , pp. 101-103
    • Garrett, P.W.1    Dickson, H.G.2    Young, L.3    Klinken Whelan, A.4
  • 13
    • 47949103721 scopus 로고
    • The critical incident technique
    • 10.1037/h0061470. 13177800
    • The critical incident technique. J Flanagan, Psychol Bull 1954 51 327 58 10.1037/h0061470 13177800
    • (1954) Psychol Bull , vol.51 , pp. 327-58
    • Flanagan, J.1
  • 14
    • 37249072344 scopus 로고    scopus 로고
    • Critical incident technique: A user's guide for nurse researchers
    • 10.1111/j.1365-2648.2007.04490.x
    • Critical incident technique: a user's guide for nurse researchers. J Schluter P Seaton W Chaboyer, JAN 2007 61 1 107 14 10.1111/j.1365-2648.2007. 04490.x
    • (2007) JAN , vol.61 , Issue.1 , pp. 107-14
    • Schluter, J.1    Seaton, P.2    Chaboyer, W.3
  • 15
    • 69249230952 scopus 로고    scopus 로고
    • The utility of 'country of birth' for the classification of ethnic groups in health research: The Dutch experience
    • 10.1080/13557850802509206
    • The utility of 'country of birth' for the classification of ethnic groups in health research: the Dutch experience. K Stronks I Kulu-Glasgow C Agyemang, Ethn Health 2009 14 3 1 14 10.1080/13557850802509206
    • (2009) Ethn Health , vol.14 , Issue.3 , pp. 1-14
    • Stronks, K.1    Kulu-Glasgow, I.2    Agyemang, C.3
  • 18
    • 0001457476 scopus 로고
    • Qualitative data analysis for applied policy research
    • London/New York: Routledge Bryman A, Burgess RG
    • Qualitative data analysis for applied policy research. J Ritchie L Spencer, Analyzing qualitative data London/New York: Routledge, Bryman A, Burgess RG, 1993 173 194
    • (1993) Analyzing Qualitative Data , pp. 173-194
    • Ritchie, J.1    Spencer, L.2
  • 19
    • 0034620170 scopus 로고    scopus 로고
    • Analysing qualitative data
    • 10.1136/bmj.320.7227.114
    • Analysing qualitative data. C Pope S Ziebland N Mays, BMJ 2000 20 7227 114 116 10.1136/bmj.320.7227.114
    • (2000) BMJ , vol.20 , Issue.7227 , pp. 114-116
    • Pope, C.1    Ziebland, S.2    Mays, N.3
  • 20
    • 0017848899 scopus 로고
    • Culture, illness, and care. Clinical lessons from anthropologic and cross-cultural research
    • 626456
    • Culture, illness, and care. Clinical lessons from anthropologic and cross-cultural research. A Kleinman L Eisenberg B Good, Ann Intern Med 1978 88 251 258 626456
    • (1978) Ann Intern Med , vol.88 , pp. 251-258
    • Kleinman, A.1    Eisenberg, L.2    Good, B.3
  • 21
    • 33646154229 scopus 로고    scopus 로고
    • Racial differences in trust in health care providers
    • 10.1001/archinte.166.8.896. 16636216
    • Racial differences in trust in health care providers. CH Halbert K Armstrong OH Gandy L Shaker, Arch Intern Med 2006 166 896 901 10.1001/archinte.166.8.896 16636216
    • (2006) Arch Intern Med , vol.166 , pp. 896-901
    • Halbert, C.H.1    Armstrong, K.2    Gandy, O.H.3    Shaker, L.4
  • 23
    • 33748776307 scopus 로고    scopus 로고
    • Effects of perceived racism, cultural mistrust and trust in providers on satisfaction with care
    • 17019925
    • Effects of perceived racism, cultural mistrust and trust in providers on satisfaction with care. R Benkert RM Peters R Clark K Keves-Foster, J Natl Med Assoc 2006 98 1532 1540 17019925
    • (2006) J Natl Med Assoc , vol.98 , pp. 1532-1540
    • Benkert, R.1    Peters, R.M.2    Clark, R.3    Keves-Foster, K.4
  • 24
    • 77952503385 scopus 로고    scopus 로고
    • Dimensions of trust: The tensions and challenges in provider-interpreter trust
    • 10.1177/1049732309349935. 19826078
    • Dimensions of trust: the tensions and challenges in provider-interpreter trust. E Hsieh H Ju H Kong, Qual Health Res 2009 20 170 181 10.1177/ 1049732309349935 19826078
    • (2009) Qual Health Res , vol.20 , pp. 170-181
    • Hsieh, E.1    Ju, H.2    Kong, H.3
  • 25
    • 28444482120 scopus 로고    scopus 로고
    • What can hospitalized patients tell us about adverse events? Learning from patient-reported incidents
    • 10.1111/j.1525-1497.2005.0180.x. 16117751
    • What can hospitalized patients tell us about adverse events? Learning from patient-reported incidents. SN Weingart O Pagovich DZ Sands JM Li MD Aronson RB Davis DW Bates RS Phillips, J Gen Intern Med 2005 20 830 836 10.1111/j.1525-1497.2005.0180.x 16117751
    • (2005) J Gen Intern Med , vol.20 , pp. 830-836
    • Weingart, S.N.1    Pagovich, O.2    Sands, D.Z.3    Li, J.M.4    Aronson, M.D.5    Davis, R.B.6    Bates, D.W.7    Phillips, R.S.8
  • 26
    • 67649385773 scopus 로고    scopus 로고
    • Arranging and negotiating the use of informal interpreters in general practice consultations: Experiences of refugees and asylum seekers in the west of Ireland
    • 10.1016/j.socscimed.2009.04.022. 19535192
    • Arranging and negotiating the use of informal interpreters in general practice consultations: experiences of refugees and asylum seekers in the west of Ireland. A MacFarlane Z Dzebisova D Karapish B Kovacevic F Ogbebor E Okonkwo, Soc Sci Med 2009 69 210 214 10.1016/j.socscimed.2009.04.022 19535192
    • (2009) Soc Sci Med , vol.69 , pp. 210-214
    • MacFarlane, A.1    Dzebisova, Z.2    Karapish, D.3    Kovacevic, B.4    Ogbebor, F.5    Okonkwo, E.6
  • 27
    • 69249208629 scopus 로고    scopus 로고
    • Methodological challenges in quality of life research among Turkish and Moroccan ethnic minority cancer patients: Translation, recruitment and ethical issues
    • 10.1080/13557850802398832
    • Methodological challenges in quality of life research among Turkish and Moroccan ethnic minority cancer patients: translation, recruitment and ethical issues. R Hoopman CB Terwee MJ Muller FG ry NK Aaronson, Ethnic Health 2009 14 237 253 10.1080/13557850802398832
    • (2009) Ethnic Health , vol.14 , pp. 237-253
    • Hoopman, R.1    Terwee, C.B.2    Muller, M.J.3    Ry, F.G.4    Aaronson, N.K.5
  • 28
    • 33947164820 scopus 로고    scopus 로고
    • Do professional interpreters improve clinical care for patients with limited English proficiency? A systematic review of the literature
    • 10.1111/j.1475-6773.2006.00629.x. 17362215
    • Do professional interpreters improve clinical care for patients with limited English proficiency? A systematic review of the literature. LS Karliner EA Jacobs AH Chen S Mutha, Health Serv Res 2007 42 727 754 10.1111/j.1475-6773. 2006.00629.x 17362215
    • (2007) Health Serv Res , vol.42 , pp. 727-754
    • Karliner, L.S.1    Jacobs, E.A.2    Chen, A.H.3    Mutha, S.4
  • 29
    • 0038179310 scopus 로고    scopus 로고
    • Cross-cultural medical education: Conceptual approaches and frameworks for evaluation
    • 10.1097/00001888-200306000-00004. 12805034
    • Cross-cultural medical education: conceptual approaches and frameworks for evaluation. JR Betancourt, Acad Med 2003 78 560 569 10.1097/00001888- 200306000-00004 12805034
    • (2003) Acad Med , vol.78 , pp. 560-569
    • Betancourt, J.R.1
  • 30
    • 60449103368 scopus 로고    scopus 로고
    • Cultural competence: A conceptual framework for teaching and learning
    • 10.1111/j.1365-2923.2008.03269.x. 19250349
    • Cultural competence: a conceptual framework for teaching and learning. C Seeleman J Suurmond K Stronks, Med Educ 2009 43 229 237 10.1111/j.1365-2923. 2008.03269.x 19250349
    • (2009) Med Educ , vol.43 , pp. 229-237
    • Seeleman, C.1    Suurmond, J.2    Stronks, K.3
  • 31
    • 58649100456 scopus 로고    scopus 로고
    • Getting By: Underuse of interpreters by resident physicians
    • 10.1007/s11606-008-0875-7. 19089503
    • Getting By: Underuse of interpreters by resident physicians. LC Diamond Y Schenker L Curry EH Bradley A Fernandez, J Gen Intern Med 2008 24 256 262 10.1007/s11606-008-0875-7 19089503
    • (2008) J Gen Intern Med , vol.24 , pp. 256-262
    • Diamond, L.C.1    Schenker, Y.2    Curry, L.3    Bradley, E.H.4    Fernandez, A.5
  • 32
    • 34547838451 scopus 로고    scopus 로고
    • Implicit bias among physicians and its prediction of thrombolysis decisions for black and white patients
    • 10.1007/s11606-007-0258-5. 17594129
    • Implicit bias among physicians and its prediction of thrombolysis decisions for black and white patients. AR Green DR Carney DJ Pallin LH Ngo KL Raymond LI Iezzoni MR Banaji, J Gen Intern Med 2007 22 1231 1238 10.1007/s11606-007-0258-5 17594129
    • (2007) J Gen Intern Med , vol.22 , pp. 1231-1238
    • Green, A.R.1    Carney, D.R.2    Pallin, D.J.3    Ngo, L.H.4    Raymond, K.L.5    Iezzoni, L.I.6    Banaji, M.R.7
  • 33
    • 0037390443 scopus 로고    scopus 로고
    • Culturally competent health care systems. A systematic review
    • 10.1016/S0749-3797(02)00657-8. 12668199
    • Culturally competent health care systems. A systematic review. LM Anderson SC Scrimshaw MT Fullilove JE Fielding J Normand, Am J Prev Med 2003 24 68 79 10.1016/S0749-3797(02)00657-8 12668199
    • (2003) Am J Prev Med , vol.24 , pp. 68-79
    • Anderson, L.M.1    Scrimshaw, S.C.2    Fullilove, M.T.3    Fielding, J.E.4    Normand, J.5


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.