Managing disputes with nonmarket stakeholders: Wage A fight, withdraw, wait, or work it out?

California Management Review

Volumn 53, Issue 1, 2011, Pages 90-113

  Lawrence, Anne T ^a  

^a SAN JOSE STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 78651310936     PISSN: 00081256     EISSN: None     Source Type: Journal    
DOI: 10.1525/cmr.2010.53.1.90     Document Type: Article

References (53)

1. William Finnegan, "Leasing the Rain," The New Yorker, April 8, 2002, pp. 43-53
2. Suzanne von der Porten, "Aguas dei Tunari in Bolivia: The Water War," 〈www.caseplace.org〉, 2007.
3. Updates on this situation may be found in Jim Shultz and Melissa Draper, Dignity and Defiance: Stories from Bolivia's Challenge to Globalization (University of California Press, 2008). The web site of The Democracy Center is: 〈www.thedemocracycenter.org〉.
4. Anne T. Lawrence and Howard Tolley, Jr., "Unocal and the Yadana Gas Pipeline Project," Case Research Journal, 22/2 (Spring 2002).
5. Lisa Johnson, "Mexico, Mitsubishi, and the Gray Whale: A Case Study of Law, Ethics, and Environmental Issues in International Business," CIBER Case Collection sponsored by the Indiana University CIBER and distributed by ECCH at Babson College, 2005
6. H. Richard Eisenbeis and Sue Hanks, "When Gray Whales Blush," presented at the annual meeting of the North American Case Research Association, 2002.
7. R. Edward Freeman, Strategic Management: A Stakeholder Approach (Marshfield, MA: Pittman Publishing, 1984).
8. Thomas Donaldson and Lee E. Preston, "The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications," Academy of Management Review, 20/1 (January 1995): 65-91.
9. Anne T. Lawrence and James Weber, Business and Society: Stakeholders, Ethics, Public Policy, 13th edition (Boston, MA: McGraw-Hill, 2011).
10. See also the distinction between two major classes of stakeholder noted in John F. Steiner and George A. Steiner, Business, Government, and Society: A Managerial Perspective, 12th edition (Boston, MA: McGraw-Hill, 2009)
11. Archie B. Carroll and Ann K. Buchholtz, Business and Society: Ethics and Stakeholder Management, 7th edition (Mason, OH: South Western Educational Publishing, 2009)
12. rd edition (Boston, MA: McGraw-Hill, 2008).
13. Ronald K. Mitchell, Bradley R. Agle, and Donna J. Wood, "Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of Who and What Really Counts," Academy of Management Review, 22/4 (Odober 1997): 853-886.
14. Bradley R. Agle, Ronald K. Mitchell, and Jeffrey A. Sonnenfeld, "Who Matters to CEOs? An Investigation of Stakeholder Attributes and Salience, Corporate Governance, and CEO Values," Academy of Management Journal, 42/5 (October 1999): 507-525.
15. Charles Eesley and Michael J. Lenox, "Firm Responses to Secondary Stakeholder Action," Strategic Management Journal, 2718 (August 2006): 765-781.
16. Kathleen Eisenhardt, "Building Theories from Case Study Research," Academy of Management Review, 14/4 (October 1989): 532-550.
17. nd edition (Thousand Oaks, CA: Sage Publications, 2006).
18. C. Roland Christensen and Abby J. Hansen, "Teaching with Cases at the Harvard Business School," in C. Roland Christensen and Abby J. Hansen, Teaching and the Case Method: Text, Cases, and Readings (Boston, MA: Harvard Business School, 1987), pp. 16-49; World Case Research Assodation (WACRA), private data, 2003.
19. The Harvard Business School, which maintains its own staff of professional case writers, is the largest publisher of business teaching cases in the world. Its collection also includes cases supplied by its institutional partners, which include Babson College, Stanford University, and the University of Western Ontario. The Case Research Journal, published by the North American Case Research Association, is the premier peer-reviewed journal of teaching cases. Caseplace, a project of the Aspen Institute's Business and Society Program, aggregates in a single searchable web site cases relevant to the social issues domain from a variety of sources. Primis provides a source of textbook cases published by McGraw-Hill, a leading higher-education publisher in business. The European Case Clearinghouse is a major aggregator of teaching cases, particularly those developed at European universities. Pew mainly publishes cases in international relations, but includes some cases on business topics. The North American Case Research Association is the leading professional association for case research and publishes proceedings of cases published at its annual meeting.
20. Earlier, I defined shareholders as market stakeholders. Here, I make an exception and classify as nonmarket stakeholders religious activists (in this case, Mennonites) who acquire shares in a company for the purpose of advancing a moral agenda through the proxy voting mechanism. Such shareholders are sometimes referred to as social investors.
21. Richard H.K. Vietor, "Freeport Indonesia," Harvard Business School Case # 9-796-124, 2002
22. V. Kasturi Rangan and Arthur McCaffrey, "The Freeport Mine, Irian Jaya, Indonesia: Tailings and Failings'-Stakeholder Analysis," Harvard Business School Publishing, Case # 9504-061, 2004
23. David E. Ortman, Howard Feldman, and Asbjorn Osland, "The Thorn in the Elephant's Side: The Seattle Mennonite Church vs. Freeport-McMoRan Copper and Gold, Inc.," Case Research Journal, 22/4 (Fall 2002).
24. Anne T. Lawrence, "Farming Pharmaceuticals: Ventria Bioscience and the Controversy over Plant-Made Medicines," Richard Ivey School of Business, University of Western Ontario, Case #9B09M011, 2009.
25. Kathleen L. McGinn, Paula J. Laschober, and Dina Pradel, "Endesa Chile: Raising the Ralco Dam (A)," Harvard Business School Publishing, Case # 9-906-014, 2006a
26. Kathleen L. McGinn, Paula J. Laschober, and Dina Pradel, "Endesa Chile: Raising the Ralco Dam (B)," Harvard Business School Publishing, Case # 9-906-015, 2006b.
27. Ann Svendsen, The Stakeholder Strategy: Profiting from Collaborative Business Relationships (San Francisco, CA: Berrett-Koehler, 1998)
28. Anne T. Lawrence, "The Drivers of Stakeholder Engagement: Reflections on the Case of Royal Dutch/Shell," in Sandra Waddock et al., eds., Unfolding Stakeholder Thinking (Sheffield, UK: Greenleaf Publishing, 2002).
29. Robert Letovsky and Jan Johnson, "MacMillan Bloedel Versus Greenpeace," Case Research Journal, 22/1 (Winter 2002)
30. Anne T. Lawrence and Ann Svendsen, "The Clayoquot Controversy" (Vancouver, BC: Centre for Innovation in Management, 2002).
31. "So Much Gold, So Much Risk," Business Week, May 29, 2006.
32. See also Reverend David B. Lowry, "International Concord and International Discord: A Study of Freeport-MoRan," in Oliver F. Williams, ed.. Peace through Commerce: Responsible Corporate Citizenship and the Ideals of the United Nations Global Compact (Notre Dame, IN: Notre Dame University Press, 2008), pp. 133-154.
33. Jeffrey Pfeffer and Gerald R. Salancik, The External Control of Organizations: A Resource Dependence Perspective (New York, NY: Harper & Row, 1978)
34. Jeffrey Pfeffer, Organizations and Organization Theory (Marshfield, MA: Pitman Books, 1982), Chapter 5.
35. Jeff Frooman, "Stakeholder Influence Strategies," Academy of Management Review, 24/2 (April 1999): 191-205.
36. The influence of moral desires-personal beliefs concerning right and wrong-on markets is discussed in Thomas W. Dunfee, "Corporate Governance in a Market with Morality," Law and Contemporary Problems, 62/3 (Summer 1999): 129-157.
37. Max Weber, "Class, Status, Party," in H.H. Gerth and C. Wright Mills, From Max Weber: Essays in Sociology (New York, NY: Oxford University Press, 1958), p. 180.
38. Amitai Etzioni, A Comparative Analysis of Complex Organizations: On Power, Involvement, and Their Correlates (New York, NY: The Free Press, 1964), pp. 4-8
39. Edward Gross and Amital Etzioni, Organizations in Society (Englewood Cliffs, NJ: Prentice Hall, 1985), pp. 110-112.
40. Lynn Sharp Paine, "Royal Dutch/Shell in Nigeria (A)," Harvard Business School Case # 9399-126, 1999.
41. Lawrence and Tolley (2002), op. cit.
42. Anne T. Lawrence, "The Transformation of Shell," McGraw-Hill Primis, 2002
43. Anne T. Lawrence, "The Drivers of Stakeholder Engagement: Reflections on the Case of Royal Dutch/ Shell," in Sandra Waddock et al., eds., Unfolding Stakeholder Thinking (Sheffield, UK: Greenleaf Publishing, 2002).
44. Richard Vietor, "Cape Wind: Offshore Wind Energy in the USA," Harvard Business School Case # 9-708-022, 2008.
45. Robert Letovsky, "Catamount Energy and the Glebe Mountain Wind Farm: Clean Energy Versus NIMBY," Pew Case Studies in International Affairs, Institute for the Study of Diplomacy, 2006.
46. David Wesley and Henry W. Lane, "Killer Coke: The Campaign Against Coca-Cola," Richard Ivey School of Business, University of Western Ontario, Case # 9B07C003, 2007.
47. Debora L. Spar, "Hitting the Wall: Nike and International Labor Practices," Harvard Business School Case #9-700-047, 2000;
48. Rebecca J. Morris and Anne T. Lawrence, "Nike's Dispute with the University of Oregon," Case Research Journal, 2001. The contrast between Coca-Cola and Nike is also discussed in "Killer Coke," op. cit.
49. Christopher A. Bartlett, Vincent Dessain, and Anders Sjoman, "IKEA's Global Sourcing Challenge: Indian Rugs and Child Labor (A) and (B)," Cases # 9-906-414 and #9-906-415, 2006. The quotation appears on p. 8 of the (A) case.
50. Ibid.,IKEA's Global Sourcing Challenge: Indian Rugs and Child Labor (A) and (B) (B) case, p. 6.
51. Thomas Donaldson and Lee E. Preston, "The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications," Academy of Management Review, 20/1 (January 1995): 65-91.
52. James E. Post, Lee Preston, and Sybille Sachs, Redefining the Corporation: Stakeholder Management and Organizational Wealth (Palo Alto, CA: Stanford University Press, 2002)
53. R. Edward Freeman, Jeffrey S. Harrison, and Andrew C. Wicks, Managing for Stakeholders: Survival, Reputation, and Success (New Haven, CT: Yale University Press, 2007).