Software risks and mitigation in global software development

Journal of Theoretical and Applied Information Technology

Volumn 22, Issue 1, 2010, Pages 58-69

  Khan, Qadeem ^a   Ghayyur, Shahbaz ^a  

^a INTERNATIONAL ISLAMIC UNIVERSITY   (Pakistan)

Author keywords

GSD; Offshore; Outsourcing; Risks; Software Project Management

Indexed keywords

EID: 78651225677     PISSN: 19928645     EISSN: 18173195     Source Type: Journal    
DOI: None     Document Type: Article

References (74)

1. Royal Society. Risk assessment, report of aRoyal Society study group. London: The Royal Society; 1983.
2. Royal Society. Risk: analysis, perception and management, report of a Royal Society studygroup. London: The Royal Society; 1992.
3. British Standards Institution. Qualityvocabulary. BS4778 [Part 3 Section 3.2ZIEC1990 50(191)]. London: BSI; 1991.
4. NIST (National Institute of Standards andTechnology). An introduction to computersecurity. [Special publication 800-12].Washington: U.S. Department of Commerce;1995.
5. Boehm, B., "A Spiral Model for Software Development and Enhancement," Computer, vol. 21, no. 5, May 1988, pp. 61-72.
6. Darja Smite, "Project Outcome Predictions:Risk Barometer Based on Historical Data", International Conference on Global Software Engineering, Riga Information Technology Institute, 2007
7. Scarff F, Carty A, Charette R. "Introduction to the management of risk.", Norwich: HMSO;1993
8. Robert K. Wysocki, "Effective Software Project Management, " Wiley Publishing, Inc.USA, 2006, pp. 112-113
9. Ozgur et al, "Proposing a Federated Approachto Global Software Development", Fourth International Conference on Digital Society,2010
10. Lanubile, F., Damian, D., and Oppenheimer, H. L., 2003, "Global Software Development:Technical, Organizational, and Social Challenges", ACM SIGSOFT Software Engineering Notes, Volume 28, Issue 6.
11. Ralyte, J.; Lamielle, X.; Arni-Bloch, N.;Leonard, M, "A framework for supportingmanagement in distributed information systemsdevelopment", Research Challenges inInformation Science, Second International Conference on Digital Object Identifier:, 2008, Page(s): 381-392
12. AgerfaIk, J., Fitzgerald, B., Holmstrom, H., Lings, B., Lundell, B., Conchuir, E. (2005), Afraniework for considering opportunities and threats in distributed software development, In Proceedings of the International Workshop onDistributed Software Engineering (Paris, August 29, 2005), Austrian Computer Society,2005, pp. 47-61.
13. Kruchten, P. " Analyzing Intercultural Factors Affecting Global Software Development", In The 3rd International Workshop on Global Software Development, 2004
14. Lindqvist, E., Lundell, B., Lings, "Distributedevelopment in an Intra-national, Intraorganisational Context: An Expenence Report" First International Workshop onGlobal Software Development for thePractitioner, 2006.
15. Bass, M., Paulish, "Global Software Development Process Research at Siemens,", The 3rd Int. Workshop on Global Software Development, 2004
16. Mohtashami, M., et al., "Risk Management forCollaborative Software Development.Information Systems Management", 2006.23(4): p. 20-30.
17. Kliem, R., "Managing the Risks of Offshore itDevelopment Projects EDPACS", 2004. 32(4):p. 12-20.
18. Smith, M.A., S. Mitra, and S. Narasimhan,"Offshore outsourcing of softwaredevelopment and maintenance: A framework for issues". Information & Management, 1996.31(3): p. 165-175.
19. Bergen, S.A., "The Make or Buy Decision, R&D Management", 1977. 8(1): p. 39-42.
20. Cirello, V., "Computerizing the Personnel Department: Make or Buy?" Personnel Journal, 1984: p. 45-48.
21. McFarlan, F.W. and R.L. Nolan, "IT Make orBuy: The Challenge of Alliances." Harvard Business Review, Case note N2-194-031. 1994
22. McIvor, R., P.K. Humphreys, and W.E.McAleer, "A Strategic Model for theFormulation of an Effective Make or Buy Decision." Management Decision, 1997. 35(2):p. 169-178.
23. Leavitt, N., "The Changing World ofOutsourcing". Computer, 2007. 40(10): p. 13-16.
24. Cusumano, M.A., " Managing softwaredevelopment in globally distributed teams ", ACM 2008 51 (2): p. 15-17
25. Richmond, W.B. and A. Seidmann, "Software Development Outsourcing Contract: Structure and Business Value". Journal of Management Information Systems, 1993. 10(1): p. 57-72.
26. Earl, M., "Limits to IT Outsourcing".London Business School, Centre for Research onInformation Management: London. 1996
27. Richmond, W.B., A. Seidmann, and A.B.Whinston, "Contract Theory and Information Technology Outsourcing". Decision Support Systems, 1992. 8(5, (September)): p. 459-477.
28. Smith, M.A., M. Sabyasachi, and S.Narasimhan, "Offshore Outsourcing ofSoftware Development and Maintenance: AFramework for Issues. Information andManagement," 1996. 31.(3): p. 165-175.
29. Carmel, E. and P. Tjia, "Offshoring Information Technology: Sourcing andOutsourcing to a Global Workforce." 2005, Cambridge: Cambridge University Press. 306.
30. Davis, G., et al., "IT OFFSHORING: History, Prospects and Challenges". Journal of theAssociation of Information Systems, 2006. 71(11): p. 770-795.
31. McClelland, S., "The outsourcing conundrum."Telecommunications International. 37(12): p.6. 2003
32. Earl, M., "Limits to IT Outsourcing." London Business School, Centre for Research onInformation Management: London. 1996
33. Kliem, R., "Managing the Risks of Offshore itDevelopment Projects EDPACS,". 32(4): p. 12-20. 2004
34. Martinsons, M.G., Outsourcing Information Systems: A Strategic Partnership with Risks.Long Range Planning, 1993. 26(3): p. 18-25.
35. Aron, R., E.K. Clemons, and S. Reddi, Just Right Outsourcing: Understanding andManaging Risk. Journal of Management Information Systems, 2005. 22(2): p. 37-55.
36. Gonzalez, R., J. Gasco, and J. Llopis,"Information systems outsourcing risks: astudy of large firms" Industrial Management &Data Systems, 2005. 105(1): p.-62.
37. Gonzalez, R. and J.L. Jose Gasco, "Information systems offshore outsourcing: Adescriptive analysis." Industrial Management& Data Systems, 2006. 106(9): p. 1233-1248.
38. Huen, W.H. "An Enterprise Perspective ofSoftware Offshoring." In Frontiers inEducation Conference, 36th Annual. 2006.
39. McClelland, S., "The outsourcing conundrum."Telecommunications International,. 37(12): p.6. 2003
40. Londe, B.L., "Rising to the offshoringchallenge-Part 2". Supply Chain Management Review. 8(3): p. 9-10. 2004
41. Dubie, D., "Offshore outsourcing not suited tosmall shops," in 23/01/08, http://www.networkworld.com/news/2008/012308-offshoreoutsourcing html, Editor. 2008:17.2.2008.
42. McClelland, S., " Telework's global reach."Telecommunications (International Edition). p. 184-188. 1995
43. Mjoen, H. and S.B. Tallman, "Control andPerformance in International Joint Ventures".Organization Science,. 8(3): p.257-274. 1997
44. Carmel, E., "The New Software Exporting Nations: Success Factors." Electronic Journalon Information Systems in Developing Countries,. 13(4): p. 1-12. 2003
45. Nooteboom, B., "Firm size effects ontransaction costs." Small Business Economics,. 5(4): p. 283-295. 1993
46. Erber, G. and A. Sayed-Ahmed, "Offshore Outsourcing: A Global Shift in the Present IT Industry". Intereconomics, 40(2): p. 100-112.2005
47. Rao, M.T., Key Issues for Global it Sourcing:Country and Individual Factors. Information Systems Management, 2004. 21(3): p. 16
48. Mehta, V., "Outsourcing to India. Mortgage Banking", 2002. 62(12): p. 76-84.
49. Earl, M., "Limits to IT Outsourcing.", London Business School, Centre for Research onInformation Management: London. 1996
50. Khan, N., et al. "Evaluating Offshore ITOutsourcing in India: Supplier and Customer Scenarios. in hicss". 2003. Hawaii, USA.
51. Davis, G., et al., "IT OFFSHORING: History, Prospects and Challenges." Journal of theAssociation of Information Systems, 2006. 71(11): p. 770-795.
52. Thibodeau, P. and T. Hoffman, "Surviving Offshore Cutbacks.", Computerworld. 2003
53. Ramanujan, S. and H. Lou, "Outsourcingmaintenance operations to off-shore vendors:Some lessons from the field". Journal ofGlobal Information Management, 5(2): p. 5-15.1997
54. Nahar, N., T. Käkölä, and N. Huda. "Software Production in Developing and Emerging Countries through International Outsourcing.in Proceedings of the Information andCommunication Technologies andDevelopment: New Opportunities, Perspectives & Challenges,", 7thInternational Working Conference of IFIP WG9.4, S. Bangalore, India: Indian Institute ofManagement Bangalore. 2002
55. Ramarapu, N., M.J. Parzinger, and A.A. Lado,"Issues in Foreign Outsourcing." Information Systems Management,. 14(2): p. 27-31. 1997
56. Prikladnicki, R., J.L.N. Audy, and R. Evaristo,"Global software development in practicelessons learned". Software Process:Improvement and Practice,. 8(4): p. 267-281.,2003
57. Jennex, M.E. and O. Adelakun, "Success Factors for Offshore System Development."Journal of Information Technology Cases andApplications,. 5(3): p. 12-31. 2003
58. Michell, V. and G. Fitzgerald, "The IToutsourcing market-place: vendors and the irselection." Journal of Information Technology, 12(3): p. 223-237. 1997
59. Overby, S., "The Hidden Costs of Offshore Outsourcing," in 9/ 1/ 2003, http://www.cio.com/archive/090103/money.html, Editor. p. Moving jobs overseas can be amuch more expensive proposition than youmay think. 2003
60. Bryson, N. and O.K. Ngwenyama, "Structuring IS Outsourcing Contracts for Mutual Gain: An Approach to Analyzing Performance Incentive Schemes." Journal of the Association forInformation Systems, 1(9): p. 1-14. 2000
61. Sturm, R., M. Jander, and W. Morris,"Foundations of Service Level Management:Sams." 272. 2000
62. Tafti, M.H.A., "Risks factors associated withoffshore IT outsourcing." Industrial Management & Data Systems,. 105(5): p. 549-560. 2005
63. Ahmed, Z., "Outsourcing exposes firms tofraud, in Thursday, 16 June 2005, 22:42 GMT23:42 UK,"http://news.bbc.co.uk/2/hi/business/4094894.stm, Editor. 2005: 23.02.2008.
64. Yalaho, A. "A Conceptual Model of ICTSupported Unified Process of International Outsourcing of Software Production. in 10thIEEE International Enterprise Distributed Object Computing Conference Workshops(EDOCW'06)". Hong Kong, China: IEEEComputer Society. 2006
65. Rajkumar, T.M. and R.V.S. Mani, "Offshore Software Development. The View from Indian Suppliers in Information Systems Managemen". p. 63-73. 2001
66. Dibbern, J., T. Goles, and R. Hirschheim,"Information systems outsourcing: a survey and analysis of the literature". SIGMISDatabase, 35(4): p. 6-102. 2004
67. Tiwana, A., "Beyond the black box:knowledge overlaps in software outsourcing."Software, IEEE, 21(5): p. 51-58. 2004
68. Hanna, R. and t. Daim. "Critical Success Factors in Outsourcing: Case of Software Industry. in Proceedings of Portland International Conference on Management ofEngineering and Technology (PICMET'07)-The Management of Converging Technologies.". Portland, Oregon, USA.:Portland International Center for Management of Engineering and Technology (PICMET).,2007
69. Rottman, J.W., "Successfully outsourcingembedded software development." Computer,39(1): p. 55-61, 2006.
70. Nicholson, B. and S. Sahay, "Embeddedknowledge and off shore softwaredevelopment". Information and Organization,14(4): p 329-365, 2004
71. Pfeffer, J., "Understanding Powerin Organizations." CALIFORNIAMANAGEMENT REVIEW, 1992.
72. Christiansen, H.M., "Meeting the Challenge ofCommunication in Offshore Software Development, in Software Engineering Approaches for Offshore and Outsourced Development," S. First International Conference, Zurich, Switzerland, February 5-6,2007. Revised Papers, Editor. Springer: Berlin/ Heidelberg. p. 19-26. 2007
73. Lessard, D.R., "INCORPORATINGCOUNTRY RISK IN THE VALUATION OFOFFSHORE PROJECTS" Journal of Applied Corporate Finance, 9(3): p. 52-63. 1996
74. Miller, E., "Offshore Outsourcing: Can't beat'em? Then join 'em. ", http://www.connectionsmagazine.com/articles/3/103.html, Editor. 2003: 04 March 2008.