Impact of spontaneous speech features on business concept detection: A study of call-centre data

SSCS'10 - Proceedings of the 2010 ACM Workshop on Searching Spontaneous Conversational Speech, Co-located with ACM Multimedia 2010

Volumn , Issue , 2010, Pages 11-14

  Danesi, Charlotte ^a   Clavel, Chloé ^a  

^a EDF R AND D   (France)

Author keywords

ASR errors; Call centre data; Conversational speech; Disfluencies; Information extraction; Linguistic pattern; Spontaneous speech

Indexed keywords

ASR ERRORS; CALL-CENTRE DATA; CONVERSATIONAL SPEECH; DISFLUENCIES; INFORMATION EXTRACTION; LINGUISTIC PATTERN; SPONTANEOUS SPEECH;

ERRORS; INFORMATION ANALYSIS; LINGUISTICS; MARINE SIGNAL SYSTEMS; TRANSCRIPTION;

SPEECH RECOGNITION;

EID: 78650947714     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1878101.1878105     Document Type: Conference Paper

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