Application of quality function deployment to improve the quality of internet shopping website interface design

International Journal of Innovative Computing, Information and Control

Volumn 7, Issue 1, 2011, Pages 253-268

  Kuo, Hut Ming ^a   Chen, Cheng Wu ^b  

^a SHU TE UNIVERSITY   (Taiwan)

^b NATIONAL KAOHSIUNG UNIVERSITY OF APPLIED SCIENCES   (Taiwan)

Author keywords

Online shopping; Quality element; Quality function deployment (QFD); Quality need; Shopping website

Indexed keywords

CUSTOMER QUALITY; INTERNET SHOPPING; INTERNET USERS; ONLINE SHOPPING; PERFORMANCE INDICES; QUALITY ELEMENT; QUALITY FUNCTION; QUALITY NEED; RAPID DEVELOPMENT; WEB SITE DESIGN; WEBSITE INTERFACES;

COMPETITION; DESIGN; INTERNET; QUALITY CONTROL; QUALITY FUNCTION DEPLOYMENT; SALES;

ELECTRONIC COMMERCE;

EID: 78650882611     PISSN: 13494198     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Conference Paper

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