Improvement leaders: What do they and should they do? A summary of a review of research

Quality and Safety in Health Care

Volumn 19, Issue 6, 2010, Pages 490-492

  Ovretveit, John ^a  

^a KAROLINSKA INSTITUTE   (Sweden)

Author keywords

[No Author keywords available]

Indexed keywords

HEALTH CARE QUALITY; LEADERSHIP; PROFESSIONAL STANDARD; REVIEW;

LEADERSHIP; PROFESSIONAL ROLE; QUALITY ASSURANCE, HEALTH CARE;

EID: 78650357340     PISSN: 14753898     EISSN: 14753901     Source Type: Journal    
DOI: 10.1136/qshc.2010.041772     Document Type: Article

References (29)

1. ø vretveit J. The leaders role in quality and safety improvement: A review of research and guidance, MMC Karolinska Institute, Stockholm and Association of County Councils (Lanstingsforbundet). 2004. Published in 2005 on http://www.skl.se/ web/Sok.aspx?batch=1&query=%C3%B6vretveit (accessed 9 Aug 2010).
2. ø vretveit J. Leading improvement. J Health Organ Manag 2005;19:413-30.
3. Ovretveit J. Leading Improvement Effectively, a Review of Research. London: The Health Foundation, 2009. http://www.health.org.uk.
4. ø vretveit J. Grading Evidence for Decision-Makers: Issues and Methods in Assessing the Scientific Quality of Research and Summarizing Strength of Evidence for Public Health Research Reviews. Discussion Document for WHO Health Evidence Network, Copenhagen. Stockholm: Karolinska Institute MMC, 2003.
5. Greenhalgh T, Robert G, Bate P, et al. A Systematic Review of the Literature on Diffusion, Dissemination and Sustainability of Innovations in Health Service Delivery and Organisation. London: NHSSDO Programme, 2004. http://www.sdo.lshtm.ac.uk.
6. Jaques E, Clement S. Executive Leadership, a Practical Guide to Managing Complexity. Arlington VA: Cason Hill, 1991.
7. Gronn P. Distributed leadership as a unit of analysis. The Leadership Quarterly 2002;13:423-51.
8. Buchanan D, Addicott R, Fitzgerald L, et al. Nobody in charge: Distributed change agency in healthcare. Hum Relat 2007;60:1065-90.
9. Spillane JP. Distributed Leadership. San Francisco: Jossey-Bass, 2006.
10. ø vretveit J. Does Improving Quality Save Money? A Review of Evidence of Which Improvement to Quality Reduce Costs for Health Service Providers. London: The Health Foundation, 2009. http://www.health.org.uk.
11. Hindle D, Braithwaite J, Travaglia J, et al. Patient safety: A comparative analysis of eight inquiries in six countries. Sydney: Clinical Excellence Commission/The Centre for Clinical Governance Research, 2006.
12. Royal Bristol Infirmary Inquiry. The Inquiry into the Management of Care of Children Receiving Complex Heart Surgery at the Bristol Royal Infirmary (Kennedy Report). London: Royal Bristol Infirmary Inquiry, 2001.
13. Walshe K, Shortell S. When things go wrong: How health care organizations deal with major failures. Health Aff 2004;23:103-12.
14. Protopsaltis G, Fulop N, Meara R, et al. Organizational Turnaround: Emerging Lessons from a Study of 'Failing' Health Care Providers in England. London: NHS confederation, 2004.
15. Healthcare Commission Investigation into Outbreaks of Clostridium difficile at Maidstone and Tunbridge Wells NHS Trust. London: The Healthcare Commission, 2007.
16. Edmondson A, Bohmer R, Pisano G, et al. Speeding up team learning. Harvard Business Review, October 2001b, pp 125-132. Details of case in Edmondson A, Roberto M, Tucker A (2001). Children's hospitals and clinics. HBS case #9-302-050. Reprint Boston, MA: Harvard Business School Press, 2001.
17. Saunders IW, Preston AP, Rice J, et al. Hospital leadership for quality: Theory and practice: II. Quality performance evaluation. Aust Health Rev 1997;20:108-21.
18. McNulty T, Ferlie E. Reengineering Health Care: The Complexities of Organizational Transformation. Oxford: Oxford Univerity Press, 2002.
19. Solberg L, Taylor N, Conway WA, et al. Large multispecialty group practices and quality improvement: What is needed to transform care? J Ambul Care Manage 2007;30:9-17.
20. Fischer L, Solberg L, Zander K. The failure of a controlled trial to improve depression care: A qualitative study. Jt Comm J Qual Improv 2001;27:639-50.
21. Shekelle PG, Pronovost PJ, Wachter RM, et al, and the PSP Technical Expert Panel. Assessing the Evidence for Context-Sensitive Effectiveness and Safety of Patient Safety Practices: Developing Criteria (Prepared under Contract No. HHSA-290-2009- 10001C.) Rockville, MD: Agency for Healthcare Research and Quality. Jan 2010.
22. ø vretveit J, Stains A. Sustained improvement? Findings from an independent case study of the Jonkoping quality programme. Qual Manag Health Care 2007;16:68-83.
23. Baker R, MacIntosh-Murray A, Porcellato C, et al. High Performing Healthcare Systems: Delivering Quality by Design. Toronto: Longwoods, 2008.
24. ø vretveit J, Al Serouri A. Hospital quality management system in a low income Arabic countrydan evaluation. Int J Health Care Qual Assur 2007;19:516-32.
25. Ham C, Dickenson H. Engaging Doctors in Leadership: What Can We Learn from International Experience and Research Evidence? London: NHS Institute for Innovation and Improvement, 2008.
26. Thomson MA, Oxman AD, Haynes RB, et al. Local Opinion Leaders to Improve Health Professional Practice and Health Care Outcomes, the Cochrane Library. Oxford, UK: Update Software, 1999.
27. ø vretveit J, Aslaksen A. The Quality Journeys of Six Norwegian Hospitals. Oslo, Norway: Norwegian Medical Association, 1999.
28. Majumdar SR, Tsuyuki RT, McAlister FA. Impact of opinion leader-endorsed evidence summaries on the quality of prescribing for patients with cardiovascular disease: A randomized controlled trial. Am Heart J 2007;153:22.e1-8.
29. Bradley M, Alimo-Metcalfe B. Leadership. Best actors in a supporting role. Health Serv J 2008:29-30.