Making sense of professional identities: Stories of medical professionals and new technologies

Human Relations

Volumn 63, Issue 12, 2010, Pages 1879-1901

  Korica, Maja ^a   Molloy, Eamonn ^a  

^a UNIVERSITY OF OXFORD   (United Kingdom)

Author keywords

new technologies; professional identity; professions; sensemaking; sociology of healthcare; stories

Indexed keywords

EID: 78650292627     PISSN: 00187267     EISSN: 1741282X     Source Type: Journal    
DOI: 10.1177/0018726710367441     Document Type: Article

References (75)

1. Abbott A. (1988) The System of Professions: An Essay on the Division of Labor. Chicago, IL: The University of Chicago Press.
2. Barley SR (1986) Technology as an occasion for structuring: Evidence from observations of CT scanners and the social order of radiology departments. Administrative Science Quarterly 31(1): 78-108.
3. Barley SR (1990) The alignment of technology and structure through roles and networks. Administrative Science Quarterly 35(1): 61-103.
4. Berg M. (1998) Order(s) and disorder(s): Of protocols and medical practices. In: Berg M, Mol A (eds) Differences in Medicine: Unraveling Practices, Techniques and Bodies. Durham, NC: Duke University Press, 226-246.
5. Berg M, Mol A (eds) (1998) Differences in Medicine: Unraveling Practices, Techniques and Bodies. Durham, NC: Duke University Press.
6. Boje DM (1995) Stories of the storytelling organization: A postmodern analysis of Disney as 'Tamara-land'. Academy of Management Journal 36(4): 997-1035.
7. Bowker GC, Star SL (1999) Sorting Things Out: Classification and its Consequences. Cambridge, MA: The MIT Press.
8. Boyce ME (1996) Organizational story and storytelling: A critical review. Journal of Organizational Change Management 9(5): 5-26.
9. Bucher R., Strauss A. (1961) Professions in process. The American Journal of Sociology 66(4): 325-334.
10. Clarke A., Montini T. (1993) The many faces of RU486: Tales of situated knowledges and technological contestations. Science, Technology and Human Values 18(1): 42-78.
11. Corbin J., Strauss A. (1990) Grounded theory research: Procedures, canons, and evaluative criteria. Qualitative Sociology 13: 3-21.
12. Covaleski MA, Dirsmith MW, and Rittenberg L. (2003) Jurisdictional disputes over professional work: The institutionalization of the global knowledge expert. Accounting, Organizations and Society 28(4): 323-355.
13. Czarniawska-Joerges B. (1995) Narration or science? Collapsing the division in organization studies. Organization 2(1): 11-33.
14. Czarniawska-Joerges B. (1996) Changing times and accounts: Tales from an organizational field. In: Munro R, Mouritsen J (eds) Accountability: Power, Ethos and the Technologies of Managing. London: International Thomson Business Press, 307-328.
15. Dawson P., Buchanan D. (2005) The way it really happened: Competing narratives in the political process of technological change. Human Relations 58(7): 845-865.
16. Dent M. (2000) Organization and change in renal work: A study of the impact of a computer system within two hospitals. Sociology of Health and Illness 12(4): 413-431.
17. Dopson S. (2005) The diffusion of medical innovations: Can figurational sociology contribute? Organization Studies 26(8): 1125-1144.
18. Dopson S., Fitzgerald L. (2005) The active role of context. In: Dopson S, Fitzgerald L (eds) Knowledge to Action? Evidence-based Health Care in Context. Oxford: Oxford University Press, 79-103.
19. Elliott P. (1972) The Sociology of the Professions. New York: Macmillan.
20. Elston MA (1991) The politics of professional power: Medicine in a changing health service. In: Gabe J, Calnan M, Bury M (eds) The Sociology of the Health Service. London: Routledge, 58-88.
21. Ferlie E., Fitzgerald L., Wood M., and Hawkins C. (2005) The nonspread of innovations: The mediating role of professionals. Academy of Management Journal 48(1): 117-134.
22. Fitzgerald L., Dopson S. (2005) Professional boundaries and the diffusion of innovation. In: Dopson S, Fitzgerald L (eds) Knowledge to Action? Evidence-based Health Care in Context. Oxford: Oxford University Press, 104-131.
23. Fitzgerald L., Ferlie E. (2000) Professionals: Back to the future? Human Relations 53(5): 713-739.
24. Fitzgerald L., Ferlie E., Wood M., and Hawkins C. (2002) Interlocking interactions: The diffusion of innovations in health care. Human Relations 55(12): 1429-1449.
25. Fournier V. (2000) Boundary work and the (un)making of the professions. In: Malin N (ed.) Professionalism, Boundaries and the Workplace. London: Routledge, 67-86.
26. Fox NJ (1994) Anaesthetists, the discourse on patient fitness and the organization of surgery. Sociology of Health and Illness 16(1): 1-18.
27. Freidson E. (1984) The changing nature of professional control. Annual Review of Sociology 10: 1-20.
28. Gabriel Y. (1991) Turning facts into stories and stories into facts: A hermeneutic exploration of organizational folklore. Human Relations 44(8): 857-875.
29. Glaser BG, Strauss AL (1967) The Discovery of Grounded Theory: Strategies for Qualitative Research. Chicago, IL: Aldine Publishing.
30. Hafferty FW, Light DW (1995) Professional dynamics and the changing nature of medical work. Journal of Health and Social Behavior 35 (Extra Issue: Forty Years of Medical Sociology): 132-153.
31. Halpern SA (1992) Dynamics of professional control: Internal coalitions and crossprofessional boundaries. The American Journal of Sociology 97(4): 994-1021.
32. Heath C., Luff P., and Svensson MS (2003) Technology and medical practice. Sociology of Health and Illness 25 (Silver Anniversary Issue): 75-96.
33. Hoff TJ, McCaffrey DP (1996) Adapting, resisting, and negotiating: How physicians cope with organizational and economic change. Work and Occupations 23(2): 165-189.
34. Huckman RS, Pisano GP (2005) Turf battles in coronary revascularization. New England Journal of Medicine 352(9): 857-859.
35. Hughes TP (1987) The evolution of large technological systems. In: Bijker WE, Hughes TP, Pinch TJ (eds) The Social Construction of Technological Systems. New Directions in the Sociology and History of Technology. Cambridge, MA: The MIT Press, 51-82.
36. Isabella LA (1990) Evolving interpretations as a change unfolds: How managers construe key organizational events. Academy of Management Journal 33(1): 7-41.
37. Lamont M., Molnar V. (2002) The study of boundaries in the social sciences. Annual Review of Sociology 28: 167-95.
38. Lang PO, Schwarze ML, and Alexander GC (2005) New technologies meeting old professional boundaries: The emergence of carotid artery stenting. Journal of the American College of Surgeons 200(6): 854-860.
39. Larkin GV (1983) Occupational Monopoly and Modern Medicine. London: Tavistock Publications.
40. Larson MS (1977) The Rise of Professionalism: A Sociological Analysis. Berkeley, CA: University of California Press.
41. Locke K. (1996) Rewriting The Discovery of Grounded Theory after 25 years? Journal of Management Inquiry 5(3): 239-245.
42. Locke K. (2001) Grounded Theory in Management Research. London: SAGE.
43. Locock L., Dopson S., Chambers D., and Gabbay J. (2001) Understanding the role of opinion leaders in improving clinical effectiveness. Social Science & Medicine 53(6): 745-757.
44. Lowy I. (1993) Introduction: Medicine and change. In: Lowy I (ed.) Medicine and Change: Historical and Sociological Studies of Medical Innovation. Montrouge: Editions John Libbey Eurotext, 1-19.
45. Lupton D. (1997) Doctors on the medical profession. Sociology of Health and Illness 19(4): 480-497.
46. Macdonald KM (1995) The Sociology of the Professions. London: SAGE.
47. Martin GP, Currie G., and Finn R. (2009) Reconfiguring or reproducing intra-professional boundaries? Specialist expertise, generalist knowledge and the 'modernization' of the medical work-force. Social Science & Medicine 68(7): 1191-1198.
48. May C., Gask L., Atkinson T., Ellis N., Mair F., and Esmail A. (2000) Resisting and promoting new technologies in clinical practice: The case of telepsychiatry. Social Science & Medicine 52(12): 1889-1901.
49. McKinlay J. (1982) Toward the proletarianisation of physicians. In: Derber C (ed.) Professionals at Work. Boston, MA: GK Hall, 37-62.
50. McKinlay JB, Arches J. (1985) Towards the proletarianization of physicians. International Journal of Health Service 15(2): 161-195.
51. McKinlay JB, Stoekle JD (1988) Corporatization and the social transformation of doctoring. International Journal of Health Services 18(2): 191-205.
52. McLaughlin J., Webster A. (1998) Rationalising knowledge: IT systems, professional identities and power. The Sociological Review 46(4): 781-802.
53. Mol A. (1993) What is new? Doppler and its others: An empirical philosophy of innovations. In: Lowy I (ed.) Medicine and Change: Historical and Sociological Studies of Medical Innovation. Montrouge: Editions John Libbey Eurotext, 107-123.
54. Nancarrow SA, Borthwick AM (2005) Dynamic professional boundaries in the healthcare work-force. Sociology of Health and Illness 27(7): 897-919.
55. Norris P. (2001) How 'we' are different from 'them': Occupational boundary maintenance in the treatment of musculo-skeletal problems. Sociology of Health and Illness 23(1): 24-43.
56. O'Leary M. (2003) From paternalism to cynicism: Narratives of a newspaper company. Human Relations 56(6): 685-704.
57. Orlikowski WJ (1992) The duality of technology: Rethinking the concept of technology in organization. Organization Science 3(3): 398-427.
58. Orlikowski WJ (2000) Using technology and constituting structures: A practice lens for studying technology in organizations. Organization Science 11(4): 404-428.
59. Ovretveit J. (1985) Medical dominance and the development of professional autonomy in physiotherapy. Sociology of Health and Illness 7(1): 76-93.
60. Pasveer B. (1989) Knowledge of shadows: The introduction of X-ray images in medicine. Sociology of Health and Illness 11(4): 360-381.
61. Rhodes C., Brown AD (2005) Narrative, organizations and research. International Journal of Management Reviews 7(3): 167-188.
62. Sanders T., Harrison S. (2008) Professional legitimacy claims in the multidisciplinary workplace: The case of heart failure care. Sociology of Health and Illness 30(2): 289-308.
63. Scarbrough H., Swan JA, Laurent S., Bresnen M., Edelman L., and Newell S. (2004) Project-based learning and the role of learning boundaries. Organization Studies 25(9): 1579-1600.
64. Spicer A. (2005) The political process of inscribing a new technology. Human Relations 58(7): 867-890.
65. Starr P. (1982) The Social Transformation of American Medicine. New York: Basic Books.
66. Stevens F., van der Horst F., Nijhuis F., and Bours S. (2000) The division of labour in vision care: Professional competence in a system of professions. Sociology of Health and Illness 22(4): 431-452.
67. Strauss AL, Corbin JM (1998) Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory. Thousand Oaks, CA: SAGE.
68. Suchman L. (1994) Working relations of technology production and use. Computer Supported Cooperative Work 2(1-2): 21-39.
69. Suddaby R. (2006) From the editors: What grounded theory is not. Academy of Management Journal 49(4): 633-642.
70. Timmermans S. (2002) The cause of death vs. the gift of life: Boundary maintenance and the politics of expertise in death investigation. Sociology of Health and Illness 24(5): 550-574.
71. Timmermans S., Berg M. (2003) The practice of medical technology. Sociology of Health and Illness 25 (Silver Anniversary Issue): 97-114.
72. Timmons S., Tanner J. (2004) A disputed occupational boundary: Operating theatre nurses and operating department practitioners. Sociology of Health and Illness 26(5): 645-666.
73. Tjora AH (2000) The technological mediation of the nursing-medical boundary. Sociology of Health and Illness 22(6): 721-741.
74. Will CM (2005) Arguing about the evidence: Readers, writers and inscription devices in coronary heart disease risk assessment. Sociology of Health and Illness 27(6): 780-801.
75. Zetka JR (2001) Occupational divisions of labor and their technology politics: The case of surgical scopes and gastrointestinal medicine. Social Forces 79(4): 1495-1520.