Group-oriented services: A shift towards consumer-managed relationships in the telecom industry

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 6450 LNCS, Issue , 2010, Pages 70-89

  Vrdoljak, Luka ^a   Bojic, Iva ^b   Podobnik, Vedran ^b   Jezic, Gordan ^b   Kusek, Mario ^b  

^a ERSTE GROUP BANK AG   (Austria)

^b UNIVERSITY OF ZAGREB   (Croatia)

Author keywords

Consumer Managed Relationship; Group oriented Services; Ontology Based Consumer Profiles; Semantic Clustering; Telecom Value Chain

Indexed keywords

CONSUMER-MANAGED RELATIONSHIP; GROUP-ORIENTED SERVICES; ONTOLOGY-BASED CONSUMER PROFILES; SEMANTIC CLUSTERING; TELECOM; GROUP-ORIENTED; ONTOLOGY-BASED; VALUE CHAINS;

ONTOLOGY; TELECOMMUNICATION SYSTEMS; SEMANTICS;

TELECOMMUNICATION; ONTOLOGY;

EID: 78649533654     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-642-17155-0_4     Document Type: Conference Paper

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