Strengthening health systems through training of health care providers in the conduct of routine waiting time and system efficiency surveys

Studies in Health Technology and Informatics

Volumn 160, Issue PART 1, 2010, Pages 590-594

  Reagon, Gavin ^a   Igumbor, Ehimario ^a  

^a UNIVERSITY OF THE WESTERN CAPE   (South Africa)

Author keywords

Health facility surveys; Patient waiting times; Routine surveys

Indexed keywords

DECISION MAKING; EFFICIENCY; HEALTH CARE; SURVEYS;

EFFECTIVE FUNCTIONING; HEALTH CARE PROVIDERS; HEALTH FACILITIES; HEALTHCARE FACILITY; HEALTHCARE SERVICES; QUALITY INFORMATION; SERVICE ACTIVITIES; WAITING TIME;

MEDICAL COMPUTING;

EID: 78649523692     PISSN: 09269630     EISSN: 18798365     Source Type: Conference Proceeding    
DOI: 10.3233/978-1-60750-588-4-590     Document Type: Conference Paper

References (4)

1. World Health Organization. Developing Health Management Information Systems: A Practical Guide for Developing Countries. Geneva: World Health Organization, 2004.
2. Lippeveld T, Sauerborn R, and Bodart C. Design and Implementation of Health Information Systems. Geneva: WHO, 2000:1-10.
3. Dansky KH, and Miles J. Patient satisfaction with ambulatory healthcare services: waiting time and filling time. Hosp. Health Serv. Admin. 1997:42(2):165-177.
4. th Annual Conference of Public Health Association of South Africa, Cape Town, South Africa 2-4 June 2008.