The development and evaluation of a training programme for nurses working with persons with communication disorders in a complex continuing care facility

Aphasiology

Volumn 24, Issue 12, 2010, Pages 1511-1536

  Sorin Peters, Riva ^a   McGilton, Katherine S ^b   Rochon, Elizabeth ^c  

^a SUNNYBROOK RESEARCH INSTITUTE   (Canada)

^b TORONTO REHABILITATION INSTITUTE   (Canada)

^c UNIVERSITY OF TORONTO   (Canada)

Author keywords

Communication training; Complex continuing care; Long term care; Nurses

Indexed keywords

AGED; ARTICLE; CLINICAL ARTICLE; COMMUNICATION DISORDER; COMMUNICATION SKILL; FOLLOW UP; HUMAN; LANGUAGE DISABILITY; MALE; NURSE ATTITUDE; NURSING PRACTICE; NURSING STAFF; PROFESSIONAL KNOWLEDGE; STAFF TRAINING;

EID: 78649481954     PISSN: 02687038     EISSN: 14645041     Source Type: Journal    
DOI: 10.1080/02687038.2010.494829     Document Type: Article

References (59)

1. Bourgeois, M. (1990). Enhancing conversation skills in Alzheimer's disease using a prosthetic memory aid. Journal of Applied Behaviour Analysis, 23, 29-42.
2. Bourgeois, M. (1992). Evaluating memory wallets in conversation with persons with dementia. Journal of Speech and Hearing Research, 35, 1344-1357.
3. Bourgeois, M., Burgio, L. D., Schultz, R., Beach, S., & Palmer, B. (1997). Modifying repetitive verbalizations of community-dwelling patients with Alzheimer's disease. The Gerontologist, 1, 30-39.
4. Bourgeois, M. S., Camp, C., Rose, M., White, B., Malone, M., Carr, J., et al. (2003). A comparison of training strategies to enhance use of external aids by persons with dementia. Journal of Communication Disorders, 36, 361-378.
5. Bourgeois, M. S., Dijkstra, K., Burgio, L., & Allen-Burge, R. (2001). Memory aids as an augmentative and alternative communication strategy for nursing home residents with dementia. Augmentative & Alternative Communication, 17, 196-210.
6. Bourgeois, M. S., & Mason, L. A. (1996). Memory wallet intervention in an adult day-care setting. Behavioural Interventions, 11(1), 3-18.
7. Bowman, C., Whistler, J., & Ellergy, M. (2004). A national census of home care residents. Age and Ageing, 33, 561-566.
8. Brannon, D., Smyer, M., & Cohn, M. (1992). Organizational strategies for improving nursing home care. Journal of Long-Term Care Administration, 20(4), 118-129.
9. Bryan, K., Axelrod, L., Maxim, J., Bell, L., & Jordan, L. (2002). Working with older people with communication difficulties: An evaluation of care worker training. Ageing & Mental Health, 6, 248-254.
10. Burgio, L. D., Allen-Burge, R., Roth, D. L., Bourgeois, M. S., Dijkstra, K., Gerstle, J., et al. (2001). Come talk with me: Improving communication between nursing assistants and nursing home residents during care routines. The Gerontologist, 4, 449-460.
11. Burgio, L. D., Stevens, A., Burgio, K. L., Roth, D. L., Paul P., & Gerstle, J. (2002). Teaching and maintaining behaviour management skills in the nursing home. Gerontology, 42, 487-496.
12. Caris-Verhallen, W., de Gruijter, I. M., Kerkstra, A., & Bensing, J. M. (1999). Factors related to nurse communication with elderly people. Journal of Advanced Nursing, 30, 1106-1117.
13. Caris-Verhallen, W., Kerkstra, A., Bensing, J. M., & Grypdonck, M. (2000). Effects of video interaction analysis training on nurse-patient communication in the care of the elderly. Patient Education and Counseling, 39(1), 91-103.
14. Chant, S., Jenkinson, T., Randle, J., Russell, G., & Webb, C. (2002). Communication skills training in healthcare: A review of the literature. Nurse Education Today, 22, 189-202.
15. De Lucio, L. G., Lopez, F. J. G., Lopez, M. T. M., Hesse, B. M., & Caamano, M. D. C. (2000). Training programme in techniques of self-control and communication skills to improve nurses' relationships with relatives of seriously ill patients: A randomized controlled study. Journal of Advanced Nursing, 32, 425-431.
16. Dijkstra, K., Bourgeois, M., Burgio, L., & Allen, R. (2002). Effects of a communication intervention on the discourse of nursing home residents with dementia and their nursing assistants. Journal of Medical Speech-Language Pathology, 10, 143-157.
17. Farrell, E. (1993). Communication: A critical part of nursing. American Nurse, 25(7), 40-41.
18. Folstein, M. F., Folstein, S. E., & McHugh, P. R. (1975). Mini-mental state: A practical method for grading the cognitive state of patients for the clinician. Journal of Psychiatric Research, 12(13), 189-198.
19. Gauthier, L., Dehaut, F., & Joanette, Y. (1989). The Bell's Test: A quantitative and qualitative test for visual neglect. International Journal of Clinical Neuropsychology, 11(2), 49-54.
20. Genereux, S., Julien, M., Larfeuil, C., Lavoie, V., Soucy, O., & LeDorze, G. (2004). Using communication plans to facilitate interactions with communication-impaired persons residing in long-term care institutions. Aphasiology, 18, 1161-1175.
21. Golden, J., & Reese, M. (1996). Focus on communication: Improving interaction between staff and residents who have severe or profound mental retardation. Research in Developmental Disabilities, 17, 363-382.
22. Goodglass, H., Kaplan, E., & Barresi, B. (2001). Boston Diagnostic Aphasia Examination: Third edition. Baltimore: Lippincott Williams & Wilkins.
23. Grypdonck, M. (1993a). Informeren en communiceren (1). [Giving information and communication (1)]. Tijdschrift voor Ziekenverpleging, 19, 639-643.
24. Grypdonck, M. (1993b). Informeren en communiceren (2). [Giving information and communication (2)]. Tijdschrift voor Ziekenverpleging, 20, 683-688.
25. Hakim, A. M., Silver, F., & Hodgson, C. (1998). Organized stroke care: A new era in stroke prevention and treatment. Canadian Medical Association, 159, 1-2.
26. Health-care Financing Administration. (1999). Health-care Financing Administration Long Term Care Facility Resident Assessment Instrument (RAI) user's manual: Minimum data set (Version 2.0). Natick, MA: Elliot Press.
27. Heart and Stroke Foundation of Canada. (2007). Report card on health. Toronto, Canada: Heart and Stroke Foundation of Canada.
28. Hickey, E., Bourgeios, M., & Olswang, L. (2004). Effects of training volunteers to converse with nursing home residents with aphasia. Aphasiology, 18, 625-637.
29. Holland, A. L., Frattali, C. M., & Fromm, D. (1998). Communicative Activities in Daily Living, TX: ProEd Publishers.
30. Kaakinen, J. (1995). Talking among elderly nursing home residents. Topics in Language Disorders, 15, 36-46.
31. Kagan, A. (1998). Supported conversation for adults with aphasia: Methods and resources for training conversation partners. Aphasiology, 12, 816-830.
32. Kagan, A. (2000, November). Increasing access to medical services for people with aphasia. Paper presented at the American Speech-Language-Hearing Association Annual Convention,Washington, DC.
33. Kagan, A., & Shumway, E. (2003). Talking to your nurse: Help your nurse to help you: An interactive resource for people and their health practitioners. Toronto, Canada: Aphasia Institute.
34. Kagan, A., & Shumway, E. (2004). Train the Trainer Workshop: Introduction to SCA - Education Modules. Toronto, Canada: Aphasia Institute.
35. Kagan, A., Simmons-Mackie, N., Rowland, A., Huijbregts, M., McEwan, S., Threats, T., et al. (2008). Counting what counts: A framework for capturing real-life outcomes of aphasia intervention. Aphasiology, 22, 258-280.
36. Le Dorze, G., Julien, M., Brassard, C., Durocher, J., & Boivin, G. (1994). An analysis of the communication of adult residents of a long-term care hospital as perceived by their caregivers. European Journal of Disorders of Communication, 29, 241-267.
37. Le Dorze, G., Julien, M., Genereux, S., Larfeuil, C., Navennec, C., Laporte, D., et al. (2000). The development of a procedure for the evaluation of communication occurring between residents in long-term care and their caregivers. Aphasiology, 14, 17-51.
38. Maas, M., Buckwalter, K., Swanson, E., & Mobily, P. (1994). Training key to job satisfaction. The Journal of Long-Term Care Administration, 22(1), 23-26.
39. McCallion, P., Toseland, R.W., Lacey, D., & Banks, S. (1999). Educating nursing assistants to communicate more effectively with nursing home residents with dementia. The Gerontologist, 39, 546-558.
40. McGilton, K., Boscart, V., Fox, M., Sidani, S., Rochon, E., & Sorin-Peters, R. (2009). A systematic review of the effectiveness of communication interventions for health-care providers caring for patients in residential care settings. Worldviews on Evidence-Based Nursing, 6, 149-159.
41. McGilton, K., Sorin-Peters, R., Sidani, S., Rochon, E., Boscart, V., & Fox, M. (2010, January 28). Focus on communication: Increasing the opportunity for successful staff-patient interactions. International Journal of Older People Nursing, 5(Early View), 1-12. doi: 10.1111/j.1748-3743.2010.00210.x
42. McGilton, K. S. (2004). Relating well to persons with dementia: A variable influencing staffing and quality of care outcomes. Alzheimer Care Quarterly, 51, 63-72.
43. McPherson, A., Furniss, F. G., Sdogati, C., Cesaroni, F., Tartaglini, B., & Lindesay, J. (2001). Effects of individualised memory aids on the conversation of persons with severe dementia: A pilot study. Ageing & Mental Health, 5, 289-294.
44. Mini-mental State Examination (MMSE) Guide. (2001). Lutz, FL: Psychological Assessment Resources.
45. Nespoulous, J-L., Lecours, A. R., Lafond, D., Lemay, A., Puel, M., Joanette, Y., et al. (1992). ProtocoleMontreal-Toulouse d'examen linguistique de l'aphasie (MT 86). [Montreal Protocol - Toulouse Examination of Aphasia]. Isbergues, France: L'Ortho edition.
46. Nussbaum, J. F. (1991). Communication, language and the institutionalised elderly. Aging and Society, 11, 49-165.
47. Orange, J. B., & Ryan, E. B. (2000). Alzheimer's disease and other dementias. Clinics in GeriatricMedicine, 6, 153-173.
48. Porch, B. E. (1969). Porch Index of Communicative Ability. Palo Alto, CA: Consulting Psychologists Press.
49. Quilliam, B. J., Lapane, L. K., & Leibson, C. (2001). Clinical correlated and drug treatment of residents with stroke in long-term care. Stroke, 32, 1385-1393.
50. Riddoch, M. J., & Humphreys, G.W. (1993). Birmingham Object Recognition Battery. Hove, UK: Lawrence Erlbaum Associates Ltd.
51. Schnelle, J. F., Osterweil, D., & Simmons, S. F. (2005). Improving the quality of nursing home care and medical-record accuracy with direct observational technologies. Gerontologist, 45, 576-582.
52. Simmons-Mackie, N., Kagan, A., O'Neil-Christie, C., Huijbregts, M., McEwen, S., & Willems, J. (2007). Communicative access and decision making for people with aphasia: Implementing sustainable healthcare systems change. Aphasiology, 21, 39-66.
53. Sorin-Peters, R. (2003). Viewing couples with aphasia as adult learners: Implications for improving quality of life. Aphasiology, 17, 405-416.
54. Sorin-Peters, R. (2004). The development and evaluation of a learner-centred training programme for spouses of adults with chronic aphasia using qualitative case study methodology. Aphasiology, 18, 951-975.
55. Statistiques Canada. (2000). Vieillir chez soi ou en établissement: A quoi cela tient-il? [Living at home or in an institution: What makes the difference for seniors?]. Rapport sur la Santé, 11(4).
56. Tappen, R. M., Williams, C. L., Berry, C., & DiSesa, D. (2001). Conversation intervention with Alzheimer's patients: Increasing the relevance of communication. Clinical Gerontologist, 24(3/4), 63-75.
57. Tu, J. V., & Porter, J. (1999). Stroke care in Ontario: Hospital survey results. Toronto, Canada: Heart and Stroke Foundation of Ontario.
58. Van Weert J., Van Dulmen, A., Spreeuwenberg, P., Ribbe, M., & Bensing, J. (2005). Effects of "snoezelen," integrated in 24 hour dementia care, on nurse-patient communication during morning care. Patient Education and Counseling, 58, 312-326.
59. World Health Organization. (2001). International classification of functioning, disability and health (ICF). Geneva, Switzerland: WHO.