Making a sales advisor: The limits of training ‘instrumental empathy’

Journal of Vocational Education and Training

Volumn 60, Issue 3, 2008, Pages 209-221

  Kakavelakis, Konstantinos ^a   Felstead, Alan ^a   Fuller, Alison ^b   Jewson, Nick ^a   Unwin, Lorna ^c  

^a CARDIFF UNIVERSITY   (United Kingdom)

^b UNIVERSITY OF SOUTHAMPTON   (United Kingdom)

^c UNIVERSITY OF LONDON   (United Kingdom)

Author keywords

Instrumental empathy; Participant observation; Sales; Training

Indexed keywords

EID: 78649472774     PISSN: 13636820     EISSN: 17475090     Source Type: Journal    
DOI: 10.1080/13636820802305546     Document Type: Article

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