An evaluation of product review modalities for mobile phones

ACM International Conference Proceeding Series

Volumn , Issue , 2010, Pages 199-207

  Von Reischach, Felix ^a   Dubach, Erica ^a   Michahelles, Florian ^a   Schmidt, Albrecht ^b  

^a ETH ZURICH   (Switzerland)

^b UNIVERSITY OF DUISBURG ESSEN   (Germany)

Author keywords

mobile applications; mobile interaction; product ratings; product recommendations; product reviews; user interfaces

Indexed keywords

MOBILE APPLICATIONS; MOBILE INTERACTION; PRODUCT RATINGS; PRODUCT RECOMMENDATION; PRODUCT REVIEWS;

KNOWLEDGE MANAGEMENT; MOBILE DEVICES; MOBILE PHONES; MOBILE TELECOMMUNICATION SYSTEMS; PORTABLE EQUIPMENT; TELEPHONE; TELEPHONE SETS; USER INTERFACES;

HUMAN COMPUTER INTERACTION;

EID: 78249286841     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1851600.1851635     Document Type: Conference Paper

References (17)

1. Brown, J. J., Reingen, P. H.: Social Ties and Word-of-Mouth Referral Behavior. Journal of Consumer Research 14 (3), pp. 150-362 (1987)
2. Dellarocas, C.: The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms. Management Science 49, pp. 1407-1424 (2003)
3. Ferag, S., Schwanen, T., Dijst, M., Faber, J.: Shopping online and/or in-store? A structural equation model of the relationships between e-shopping and in-store shopping. Transportation Research Part A: Policy and Practice 41(2), pp. 125-141 (2007) (Pubitemid 44350085)
4. von Reischach, F., Guinard, D., Michahelles, F., Fleisch, E.: A Mobile Product Recommendation System Interacting with Tagged Products. In: Proceedings of the 7th Conference on Pervasive Computing and Communications (PerCom'09) (2009)
5. Cassar, K.: The Online and In-Store Crossover Conundrum. In: Nielsen Consumer Insight Magazine, available at http://www.nielsen.com/consumer-insight/ issue10/ci-story1.html (2008)
6. Lee, K.J., Seo, Y.H.: Design of a RFID-Based Ubiquitous Comparison Shopping System. In: Proceedings of the 10th International Conference on Knowledge-Based Intelligent Information and Engineering Systems (KES'06) (2006)
7. Ward, M. R., Morganowsky, M.: Consumer Acquisition of Product Information and Subsequent Purchase Channel Decisions. In: Baye, M. R. (ed.) The Economics of the Internet and E-Commerce. Advances in Applied Microeconomics, vol. 11, pp. 231-255. Elsevier (2002)
8. Price, L. L., Feick, L. F.: The Role of Recommendation Sources in External Search: An Informational Perspective. Advances in Consumer Research 11, pp. 250-255 (1984)
9. Dellarocas, C., Narayan, R.: What Motivates People to Review a Product Online? A study of the product?specific antecedents of online movie ratings. In: Workshop on Information Systems and Economics (WISE) (2006)
10. Senecal, S., Nantel, J.: The Influence of Online Product Recommendations on Consumers' Online Choices. Journal of Retailing 80(2), pp. 159-169 (2004) (Pubitemid 38845364)
11. Miller, B. N., Albert, I., Lam, S. K., Konstan, J. A., Riedl, J.: MovieLens Unplugged: Experiences with a Recommender System on Four Mobile Devices. In: Proceedings of the 8th International Conference on Intelligent User Interfaces (IUI'03) (2003)
12. Kourouthanassis, P., Spinellis, D., Roussos, G., Giaglis, G.M.: Intelligent Cokes and Diapers: MyGrocer Ubiquitous Computing Environment. In: Proceedings of the 1st International Mobile Business Conference, (2002)
13. Resatsch, F., Karpischek, S., Sandner, U., Hamacher, S.:. Mobile Sales Assistant: NFC for Retailers. In: Proceedings of the 9th International Conference on Human Computer Interaction with Mobile Devices and Services (Mobile HCI'07) (2007)
14. Resatsch, F., Sandner, U., Leimeister, J. M., Krcmar, H.: Do Point of Sale RFID-based Information Services Make a Difference? Analyzing Consumer Perceptions for Designing Smart Product Information Services in Retail Business. Electronic Markets 18(3), pp. 216-231 (2008)
15. Kostakos, V.: Is the Crowd's Wisdom Biased? A Quantitative Analysis of Three Online Communities, In: Proceedings of the International Conference on Computational Science and Engineering (CSE'09) (2009)
16. Ozakca, M., Lim, Y.: A Study of Reviews and Ratings on the Internet. In: Conference on Human Factors in Computing Systems (CHI'06), Extended Abstracts on Human Factors in Computing Systems, (2006)
17. Nielsen, J.: Usability Engineering. Academic Press (1993)