메뉴 건너뛰기




Volumn 24, Issue 15, 2010, Pages 4339-4358

Comparison of Consumer Attitudes Between Cyprus and Latvia: An Evaluation of Effect of Setting on Consumer Preferences in the Water Industry

Author keywords

Consumer expectations; Cyprus; Nicosia; Riga; Risk; Water suppliers

Indexed keywords

CONSUMER ATTITUDES; CONSUMER EXPECTATIONS; CONSUMER PREFERENCES; CONTINUITY OF SUPPLY; CYPRUS; NICOSIA; RIGA; RISK PERSPECTIVE; SAFE DRINKING WATER; TAP WATER; WATER INDUSTRIES; WATER QUALITY ISSUES; WATER SECTOR;

EID: 78249251720     PISSN: 09204741     EISSN: None     Source Type: Journal    
DOI: 10.1007/s11269-010-9662-4     Document Type: Article
Times cited : (9)

References (35)
  • 1
    • 0035255183 scopus 로고    scopus 로고
    • Water crisis management: satisfaction level, effect and coping of the consumers
    • Aini M, Fakhru'l-Razi A, Suan K (2001) Water crisis management: satisfaction level, effect and coping of the consumers. Water Resour Manag 15: 31-39.
    • (2001) Water Resour Manag , vol.15 , pp. 31-39
    • Aini, M.1    Fakhru'l-Razi, A.2    Suan, K.3
  • 2
    • 33646148270 scopus 로고    scopus 로고
    • Customers' satisfaction with water supply service in the Gaza Strip
    • Al-Ghuraiza Y, Enshassib A (2006) Customers' satisfaction with water supply service in the Gaza Strip. Build Environ 41: 1243-1250.
    • (2006) Build Environ , vol.41 , pp. 1243-1250
    • Al-Ghuraiza, Y.1    Enshassib, A.2
  • 3
    • 69249159169 scopus 로고    scopus 로고
    • Influence of intermittent and continuous modes of water supply ono domestic water consumption
    • Andey S, Kelkar P (2009) Influence of intermittent and continuous modes of water supply ono domestic water consumption. Water Resour Manag 23: 2555-2566.
    • (2009) Water Resour Manag , vol.23 , pp. 2555-2566
    • Andey, S.1    Kelkar, P.2
  • 4
    • 0034177297 scopus 로고    scopus 로고
    • Water as consumed and its impact on the consumer-do we understand the variables?
    • Bates AJ (2000) Water as consumed and its impact on the consumer-do we understand the variables? Food Chem Toxicol 38: S29-S36.
    • (2000) Food Chem Toxicol , vol.38 , pp. 29-36
    • Bates, A.J.1
  • 6
    • 78249286310 scopus 로고    scopus 로고
    • Central Statistical Bureau of Latvia, Central Statistical Bureau of Latvia, Riga. Available at
    • Central Statistical Bureau of Latvia (2009) 4-5. Resident population by region, city and district at the beginning of the year. Central Statistical Bureau of Latvia, Riga. Available at http://data. csb. gov. lv/Dialog/varval. asp?ma=04-05a& ti=4-5.+RESIDENT+POPULATION+BY+REGION%2C+CITY+AND+DISTRICT+AT+THE+BEGINNING+OF+THE+YEAR& path=../DATABASEEN/Iedzsoc/Annual%20statistical%20data/04.%20Population/& lang=1.
    • (2009) Resident population by region, city and district at the beginning of the year , vol.4-5
  • 7
    • 5044251606 scopus 로고    scopus 로고
    • Development of performance indicators for small Quebec drinking water utilities
    • Coulibaly H, Rodriguez M (2004) Development of performance indicators for small Quebec drinking water utilities. J Environ Manag 73: 243-255.
    • (2004) J Environ Manag , vol.73 , pp. 243-255
    • Coulibaly, H.1    Rodriguez, M.2
  • 8
    • 0347687867 scopus 로고    scopus 로고
    • Department for Environment Food and Rural Affairs, Department for Environment Food and Rural Affairs, London. Available at
    • Department for Environment Food and Rural Affairs (2002) Survey of public attitudes to quality of life and to the environment. Department for Environment Food and Rural Affairs, London. Available at http://www. defra. gov. uk/environment/statistics/pubatt/download/survey2001. pdf.
    • (2002) Survey of public attitudes to quality of life and to the environment
  • 9
    • 78249259771 scopus 로고    scopus 로고
    • Eurobarometer, European Commission, Brussels. Available at
    • Eurobarometer (2005) Services of general interest. European Commission, Brussels. Available at http://ec. europa. eu/public_opinion/archives/ebs/ebs_219_report_en. pdf.
    • (2005) Services of general interest
  • 10
    • 0142253445 scopus 로고    scopus 로고
    • European Commission Health and Consumer Protection Directorate General, European Commission Health and Consumer Protection Directorate General. Available at
    • European Commission Health and Consumer Protection Directorate General (2000) First report on the harmonisation of risk assessment procedures. European Commission Health and Consumer Protection Directorate General. Available at http://ec. europa. eu/food/fs/sc/ssc/out82_en. html.
    • (2000) First report on the harmonisation of risk assessment procedures
  • 11
    • 84885335079 scopus 로고    scopus 로고
    • Europe in figures: Eurostat yearbook 2008
    • Eurostat, Available at
    • Eurostat (2008) Europe in figures: Eurostat yearbook 2008. Eurostat. Available at http://epp. eurostat. ec. europa. eu/cache/ITY_OFFPUB/KS-CD-07-001/EN/KS-CD-07-001-EN. PDF.
    • (2008) Eurostat
  • 12
    • 0001305445 scopus 로고
    • Consumer appraisal of drinking water: multidimensional scaling analysis
    • Falahee M, MacRae AW (1995) Consumer appraisal of drinking water: multidimensional scaling analysis. Food Qual Prefer 6: 327-332.
    • (1995) Food Qual Prefer , vol.6 , pp. 327-332
    • Falahee, M.1    Macrae, A.W.2
  • 13
    • 77956419886 scopus 로고    scopus 로고
    • Food and Agriculture Organization, Land and Water Development Division, Food and Agriculture Organization. Available at
    • Food and Agriculture Organization (2007) Aquastat: FAO's information system on water and agriculture. Land and Water Development Division, Food and Agriculture Organization. Available at http://www. fao. org/ag/agl/aglw/aquastat/main/index. stm.
    • (2007) Aquastat: FAO's information system on water and agriculture
  • 14
    • 77956634179 scopus 로고    scopus 로고
    • Food and Agriculture Organization, Land and Water Development Division, Food and Agriculture Organization. Available at
    • Food and Agriculture Organization (2009) Aquastat: FAO's information system on water and agriculture. Land and Water Development Division, Food and Agriculture Organization. Available at http://www. fao. org/nr/water/aquastat/data/query/index. html.
    • (2009) Aquastat: FAO's information system on water and agriculture
  • 16
    • 33750380906 scopus 로고    scopus 로고
    • Risk management for assuring safe drinking water
    • Hrudey S, Hrudey E, Pollard S (2006) Risk management for assuring safe drinking water. Environ Int 32: 948-957.
    • (2006) Environ Int , vol.32 , pp. 948-957
    • Hrudey, S.1    Hrudey, E.2    Pollard, S.3
  • 17
    • 33745229997 scopus 로고    scopus 로고
    • La préoccupation des Français pour la qualité de l'eau
    • Institut Français de l'Environnement
    • Institut Français de l'Environnement (2000) La préoccupation des Français pour la qualité de l'eau. Les données de l'environnement 57: 1-4.
    • (2000) Les données De L'environnement , vol.57 , pp. 1-4
  • 18
    • 0041669069 scopus 로고    scopus 로고
    • Do reports on drinking water quality affect customers' concerns? Experiments in report content
    • Johnson B (2003) Do reports on drinking water quality affect customers' concerns? Experiments in report content. Risk Anal 23: 985-998.
    • (2003) Risk Anal , vol.23 , pp. 985-998
    • Johnson, B.1
  • 19
    • 0141906440 scopus 로고    scopus 로고
    • Urban community perception towards intermittent water supply system
    • Joshi M, Talkhande A, Andey S, Kelkar P (2002) Urban community perception towards intermittent water supply system. Indian J Environ Health 44: 118-123.
    • (2002) Indian J Environ Health , vol.44 , pp. 118-123
    • Joshi, M.1    Talkhande, A.2    Andey, S.3    Kelkar, P.4
  • 20
    • 0034849123 scopus 로고    scopus 로고
    • Water-quality changes in Latvia and Riga 1980-2000: possibilities and problems
    • Juhna T, Klavinš M (2001) Water-quality changes in Latvia and Riga 1980-2000: possibilities and problems. Ambio 30: 306-314.
    • (2001) Ambio , vol.30 , pp. 306-314
    • Juhna, T.1    Klavinš, M.2
  • 21
    • 0344201374 scopus 로고    scopus 로고
    • Latvian Environment Geology and Meteorology Agency, Latvian Environment, Geology and Meteorology Agency, Riga. Available at
    • Latvian Environment Geology and Meteorology Agency (2002). Environmental indicators in Latvia 2002. Latvian Environment, Geology and Meteorology Agency, Riga. Available at http://www. lvgma. gov. lv/produkti/soe2002_eng/udeni/udeni. htm.
    • (2002) Environmental indicators in Latvia 2002
  • 22
    • 0034868232 scopus 로고    scopus 로고
    • Application of performance indicators in water utilities management-a case-study in Portugal
    • Marques R, Monteiro A (2001) Application of performance indicators in water utilities management-a case-study in Portugal. Water Sci Technol 44: 95-102.
    • (2001) Water Sci Technol , vol.44 , pp. 95-102
    • Marques, R.1    Monteiro, A.2
  • 24
    • 0029160783 scopus 로고
    • Off-flavours as the consumer's measure of drinking water safety
    • McGuire M (1995) Off-flavours as the consumer's measure of drinking water safety. Water Sci Technol 31: 1-8.
    • (1995) Water Sci Technol , vol.31 , pp. 1-8
    • McGuire, M.1
  • 25
  • 27
    • 78249286309 scopus 로고    scopus 로고
    • Hazard identification and risk analysis of water supply systems
    • International Water Association, Lisbon. Available at
    • Tuhovčák L, Ručka J (2007) Hazard identification and risk analysis of water supply systems. LESAM 2007-2nd leading edge conference on strategic asset management. International Water Association, Lisbon. Available at http://www. waterrisk. cz/dokumenty/lesam_2008. pdf.
    • (2007) LESAM 2007-2nd leading edge conference on strategic asset management
    • Tuhovčák, L.1    Ručka, J.2
  • 28
    • 1842556211 scopus 로고    scopus 로고
    • Perception of drinking water in the Quebec City region (Canada): the influence of water quality and consumer location in the distribution system
    • Turgeon S, Rodriguez MJ, Theriault M, Levallois P (2004) Perception of drinking water in the Quebec City region (Canada): the influence of water quality and consumer location in the distribution system. J Environ Manag 70: 363-373.
    • (2004) J Environ Manag , vol.70 , pp. 363-373
    • Turgeon, S.1    Rodriguez, M.J.2    Theriault, M.3    Levallois, P.4
  • 29
    • 78249250069 scopus 로고    scopus 로고
    • UK Consumer Council for Water, Consumer Council for Water, Birmingham. Available at
    • UK Consumer Council for Water (2005) Shaping the Consumer Council for Water Nov 2005. Consumer Council for Water, Birmingham. Available at http://www. ccwater. org. uk/upload/pd/Shaping_the_Consumer_Council_for_Water_Research_Report_291105. pdf.
    • (2005) Shaping the Consumer Council for Water Nov 2005
  • 31
    • 78249277245 scopus 로고    scopus 로고
    • UK Drinking Water Inspectorate, Drinking Water Inspectorate, London. Available at
    • UK Drinking Water Inspectorate (2000). Drinking water quality report of public perceptions in 2000. Drinking Water Inspectorate, London. Available at http://www. dwi. gov. uk/consumer/marketr/cr2000. htm.
    • (2000) Drinking water quality report of public perceptions in 2000
  • 32
    • 78249234240 scopus 로고    scopus 로고
    • United Nations Statistics Division, United Nations Statistics Division, New York. Available at
    • United Nations Statistics Division (2009) Social indicators: indicators on income and economic activity. United Nations Statistics Division, New York. Available at http://unstats. un. org/unsd/demographic/products/socind/inc-eco. htm.
    • (2009) Social indicators: Indicators on income and economic activity
  • 33
    • 78249238280 scopus 로고    scopus 로고
    • Water Development Department, Water Development Department, Nicosia. Available at
    • Water Development Department (2009) Water storage in dams 1987-2008. Water Development Department, Nicosia. Available at http://www. moa. gov. cy/moa/wdd/Wdd. nsf/f8ca32f24081da0ac22573e000406fff/e021804a25cbef47c2256e7e004c5306/$FILE/48. pdf.
    • (2009) Water storage in dams 1987-2008
  • 34
    • 77955126623 scopus 로고    scopus 로고
    • World Bank, World Bank. Available at
    • World Bank (2010) Country groups. World Bank. Available at http://go. worldbank. org/D7SN0B8YU0.
    • (2010) Country groups


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.