Human-computer interaction: The missing piece of the records management puzzle?

Records Management Journal

Volumn 20, Issue 3, 2010, Pages 279-290

  Bailey, Steve ^a   Vidyarthi, Jay ^b  

^a Joint Information Systems Committee   (United Kingdom)

^b Yu Centrik   (Canada)

Author keywords

Computers; Records management; User studies

Indexed keywords

EID: 78149400945     PISSN: 09565698     EISSN: None     Source Type: Journal    
DOI: 10.1108/09565691011095300     Document Type: Article

References (21)

1. Baecker, R.M., Grudin, J., Buxton, W.A.S. and Greenberg, S. (1995), A Historical and Intellectual Perspective, Human-Computer Interaction: Toward the Year 2000, Morgan Kaufmann Publishers, San Francisco, CA.
2. Bailey, S. (2008), "Has EDRMS been a success? The case for the prosecution", available at: http://docs.google.com/Doc?docid=0Ab4O0cPtdqSfZGM1MnFqc21fMWNobjc3emR3&hl=en (accessed 28 June 2010).
3. Bailey, S. (2009), "Forget electronic records management, its automated records management that we desperately need" in Records Management Journal, Vol. 19, No. 2, pp. 91-7.
4. Booth, P.A. (1990), "An explanatory framework for errors", Interacting with Computers, 10-11 December.
5. Cooper, A. (2007), About Face 3: The Essentials of User Interface Design, Wiley, New York, NY.
6. International Standards Organization (2001a), ISO 15489 - 1:2001 Information and documentation - Records Management - Part 1: General, International Standards Organization, Geneva.
7. International Standards Organization (2001b), ISO 15489 - 2:2001 Information and Documentation - Records Management - Part 2: Guidelines, International Standards Organization, Geneva.
8. JISC infoNet (n.d.), "Implementing an electronic document and records management system" available at: www.jiscinfonet.ac.uk/infokits/edrm/stage-4/implementation-plan/#phase2 (accessed 23 August 2010).
9. Jones, P. (2008), "The role of virtual folders in developing an electronic document and records management system: meeting user and records management needs" in Records Management Journal, Vol. 18, No. 1, pp. 53-60.
10. Jones, R.D. (1989), "Don't 'sell' records management - give it away", Records Management Quarterly, January.
11. Maguire, R. (2005), "Lessons learned from implementing an electronic records management system" in Records Management Journal, Vol. 15, No. 3, pp. 150-7.
12. Maynard, D.W. and Clayman, S.E. (1991), "The diversity of ethnomethodology" in Annual Review of Sociology, Vol. 17, pp. 385-418.
13. Moore, G.E. (1965), "Cramming more components onto integrated circuits (PDF)" in Electronics Magazine, p. 4, available at: ftp://download.intel.com/museum/Moores_Law/Articles-Press_Releases/Gordon_Moore_1965_Article.pdf.
14. Mulder, S. and Yaar, Z. (2007), The User Is Always Right, New Riders, Berkley, CA.
15. Myers, B. (1998), "A brief history of human-computer interaction technology" in Interactions, Vol. 5, No. 2, pp. 44-54.
16. Nielsen, J. (2008), "25 years in usability", Alertbox, 21 April, available at: www.useit.com/alertbox/25-years-usability.html (accessed 24 August 2010).
17. O'Brien, J A. (2003), Introduction to Information Systems: Essentials for the E-business Enterprise, McGraw-Hill, Boston, MA.
18. Sanders, R.L. (1998), "The records manager steps out of the comfort zone: the problem with selling records management", Records Management Quarterly, April.
19. Shepherd, E. and Yeo, G. (2003), Managing Records: A Handbook of Principles and Practice, Facet Publishing, London.
20. Sullivan, L. (1896), "The tall office building artistically considered", Lippincott's Magazine, March, available at: http://lib.store.yahoo.net/lib/paulgraham/sullivan.html (accessed 24 August 2010).
21. Tullis, T. and Albert, B. (2008), Measuring the User Experience, Morgan Kaufmann Publishers, San Francisco, CA.