OpinionSeer: Interactive visualization of hotel customer feedback

IEEE Transactions on Visualization and Computer Graphics

Volumn 16, Issue 6, 2010, Pages 1109-1118

  Wu, Yingcai ^a   Wei, Furu ^b   Liu, Shixia ^b   Au, Norman ^c   Cui, Weiwei ^a   Zhou, Hong ^d   Qu, Huamin ^a  

^a HONG KONG UNIVERSITY OF SCIENCE AND TECHNOLOGY   (Hong Kong)

^b IBM CHINA RESEARCH LAB   (China)

^c HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

^d SHENZHEN UNIVERSITY   (China)

Author keywords

opinion visualization; radial visualization; uncertainty visualization

Indexed keywords

CUSTOMER FEEDBACK; CUSTOMER REVIEW; HOTEL SERVICES; INTERACTIVE VISUALIZATION SYSTEMS; INTERACTIVE VISUALIZATIONS; MULTIPLE DATA; ONLINE CUSTOMERS; OPINION MINING; OPINION VISUALIZATION; RADIAL VISUALIZATION; RAPID DEVELOPMENT; SCATTER PLOTS; SIGNIFICANT IMPACTS; SUBJECTIVE LOGIC; UNCERTAINTY VISUALIZATION; VISUAL ANALYSIS; VISUAL REPRESENTATIONS; WEB TECHNOLOGIES;

CUSTOMER SATISFACTION; HOTELS; SALES; UNCERTAINTY ANALYSIS; VISUALIZATION;

DATA VISUALIZATION;

EID: 78149254580     PISSN: 10772626     EISSN: None     Source Type: Journal    
DOI: 10.1109/TVCG.2010.183     Document Type: Article

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