Characterization and development of the ideal pedal force, pedal travel, and response time in the brake system for the translation of the voice of the customer to engineering specifications

Proceedings of the Institution of Mechanical Engineers, Part D: Journal of Automobile Engineering

Volumn 224, Issue 11, 2010, Pages 1433-1450

  Lee, Sang Don ^a   Kim, Seung Lye ^a  

^a GENERAL MOTORS CORPORATION   (United States)

Author keywords

brake system; customer satisfaction; eigenvalue decomposition; engineering specifications; hydraulic line pressure; market positioning; pedal force; pedal travel; principal component analysis; response time; singular value decomposition; voice of the customer

Indexed keywords

BRAKES; COMMERCE; DATA HANDLING; EIGENVALUES AND EIGENFUNCTIONS; PRINCIPAL COMPONENT ANALYSIS; RESPONSE TIME (COMPUTER SYSTEMS); SALES; SENTIMENT ANALYSIS; SINGULAR VALUE DECOMPOSITION; SPECIFICATIONS;

BRAKE SYSTEMS; EIGENVALUE DECOMPOSITION; ENGINEERING SPECIFICATION; HYDRAULIC LINE; PEDAL FORCES; PEDAL TRAVEL; VOICE OF THE CUSTOMER;

CUSTOMER SATISFACTION;

EID: 78149248258     PISSN: 09544070     EISSN: None     Source Type: Journal    
DOI: 10.1243/09544070JAUTO1585     Document Type: Article

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