Balancing outlook: Assessment of public service training in hong kong by providers and clients

Public Personnel Management

Volumn 39, Issue 2, 2010, Pages 149-167

  Vyas, Lina ^a  

^a CITY UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 77958574952     PISSN: 00910260     EISSN: None     Source Type: Journal    
DOI: 10.1177/009102601003900205     Document Type: Article

References (20)

1. Trosa, Sylvie. (1997). "The Era of Post-Managerialism?" Managerialism: The Great Debate. Ed. Mark Considine, Martin Painter, 241-54. Melbourne: Melbourne University Press, p. 244.
2. Fountain, Jane. (2001). Paradoxes of public sector customer service. Governance: An International Journal of Policy and Administration, 14(1), 55-73.
3. Information based on the interview conducted with a Trainer, CSTDI, on 23rd October 2000.
4. Burns, John. (1988). The Hong Kong Civil Service and its future. Ed. Scott, Ian, and John Burns. Hong Kong: Oxford University Press, p. 119.
5. Ibid. p. 120.
6. Huque, Ahmed Shafiqul, Lee Grace, and Anthony Bing-leung Cheung. (1998). The civil services in Hong Kong: Continuity atid change. Hong Kong: Hong Kong University Press, p. 59.
7. Ibid. p. 64.
8. CSTDI. (1998). Civil service training and development institute prospectus 1996. Hong Kong: Government Printer, p. 6.
9. CSTDI. (1999). Civil service training and development institute prospectus 1996. Hong Kong: Government Printer, p. 8.
10. CSTDI. (2001). Civil service training and development institute prospectus 1996. Hong Kong: Government Printer, p. 8.
11. Huque, Ahmed Shafiqul, Lee Grace, and Anthony Bing-leung Cheung. (1998). The civil Services in Hong Kong: Continuity and change. Hong Kong: I long Kong University Press, p. 65.
12. Information based on the interview conducted with a Senior Training Officer, CSTDI, on 15th August 2000.
13. Kirkpatrick, Donald L. (1967). "Evaluation of Training." Training and Development Handbook. Eds. Craig, Robert L. and Bittel, Lester R. New York: McGraw-Hill.
14. Information based on the interview conducted with a Senior Training Officer, CSTDI, on 6th August 2001.
15. Huque, Ahmed Shafiqul, Lee Grace, and Anthony Bing-leung Cheung. (1998). Vie civil Services in Hong Kong: Continuity and change. Hong Kong University Press, p. 55.
16. Civil service training and development institute prospectus 1996. Hong Kong: Government Printer, p. 4.
17. Information based on the interview conducted with a Trainer, CSTDI, on 23rd October 2000.
18. Information based on the interview conducted on 13th September 2000.
19. United Nations, (1966). Handbook of Training in Public Service. United Nations Publications, New York, U.SA. 20 Information based on Interview conducted on 5th September 2000.
20. Information based on Interview conducted on 23rd October 2000.