Overcoming gendered and professional hierarchies in order to facilitate escalation of care in emergency situations: The role of standardised communication protocols

Social Science and Medicine

Volumn 71, Issue 9, 2010, Pages 1683-1686

  Mackintosh, N ^a   Sandall, Jane ^a  

^a KING'S COLLEGE LONDON   (United Kingdom)

Author keywords

Boundary object; Cardiac arrest; Division of labour; Failure to rescue; Interprofessional working; Nurses; Power; Standardised communication protocol; UK

Indexed keywords

CARDIOVASCULAR DISEASE; HEALTH WORKER; HIERARCHICAL SYSTEM; HOSPITAL SECTOR; LABOR DIVISION; MEDICINE;

ARTICLE; COMMUNICATION PROTOCOL; EMERGENCY HEALTH SERVICE; GENDER; HEALTH CARE; HEALTH CARE PERSONNEL; HUMAN; HUMAN RELATION; PATIENT CARE; PATIENT SAFETY; PRACTICE GUIDELINE; SEX DIFFERENCE; SOCIAL BEHAVIOR; SOCIAL DOMINANCE; SOCIAL INTERACTION; STANDARDIZATION;

CLINICAL PROTOCOLS; COMMUNICATION; EMERGENCY MEDICAL SERVICES; FEMALE; GENDER IDENTITY; GREAT BRITAIN; HUMANS; INTERPROFESSIONAL RELATIONS; MALE; MEDICAL STAFF, HOSPITAL; NURSING STAFF, HOSPITAL; POWER (PSYCHOLOGY); SOCIAL DOMINANCE;

UNITED KINGDOM;

EID: 77957696350     PISSN: 02779536     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.socscimed.2010.07.037     Document Type: Article

References (49)

1. Allen D. The nursing-medical boundary. Medical work, medical knowledge and healthcare 2004, Blackwell Publishing, Oxford. E. Annandale, M.A. Elston, P. Lindsay (Eds.).
2. Allen D. From boundary concept to boundary object: the practice and politics of care pathway development. Social Science & Medicine 2009, 69:354-361.
3. Anderson E. The democratic university: the role of justice in the production of knowledge. Social and Political Philosophy 1995, 12(2):189-219.
4. Bourdieu P. The field of cultural production 1993, ColumbiaUniversity Press, New York.
5. Carmel S. Health care practices, professions and perspectives: a case study in intensive care. Social Science & Medicine 2006, 62(8):2079-2090.
6. Carroll T. SBAR and nurse-physician communication: pilot testing an educational intervention. Nursing Administration Quarterly 2006, 30(3):295-299.
7. Ceci C. Nursing, knowledge and power: a case analysis. Social Science & Medicine 2004, 59(9):1879-1889.
8. Cioffi J. Nurses' experiences of making decisions to call emergency assistance to their patients. Journal of Advanced Nursing 2000, 32(1):108-114.
9. Cioffi J. Recognition of patients who require emergency assistance: a descriptive study. Heart & Lung: The Journal of Acute and Critical Care 2000, 29(4):262-268.
10. Davies C. Gender and the professional predicament in nursing 1995, Open University Press, Buckingham.
11. Davies K. The body and doing gender: the relations between doctors and nurses in hospital work. Sociology of Health and Illness 2003, 25(7):720-742.
12. Denham C. SBAR for patients. Journal of Patient Safety 2008, 4(1):38-48.
13. Frankenberg R. Risk: anthropological and epidemiological narratives of prevention. Knowledge, power and practice: The anthropology of everyday life 1993, University of California Press, Berkeley. S. Lindenbaum, M. Lock (Eds.).
14. Gieryn T. Boundary-work and the demarcation of science from non-science: strains and interests in professional ideologies of scientists. American Sociological Review 1983, 48(6):781-795.
15. Gjerberg E., Kjølsrød L. The doctor-nurse relationship: how easy is it to be a female doctor co-operating with a female nurse?. Social Science & Medicine 2001, 52(2):189-202.
16. Grossman S., Wheeler K. Predicting patients' deterioration and recovery. Clinical Nursing Research 1997, 6(1):45-58.
17. Haig K., Sutton S., Whittington J. SBAR: a shared mental model for improving communication between clinicians. Joint Commission Journal on Quality and Patient Safety 2006, 32(6):167-175.
18. Healthcare Commission Investigation into outbreaks of Clostridium difficile at Maidstone and Tunbridge wells NHS Trust 2007, HealthCare Commission.
19. Hillman K., Bristow P., Chey T., Daffurn K., Jacques T., Norman S., et al. Duration of life-threatening antecedents prior to intensive care admission. Intensive Care Medicine 2002, 28:1629-1634.
20. Hodgetts T.J., Kenward G., Vlackonikolis I., Payne S., Castle N., Crouch R., et al. Incidence, location and reasons for avoidable in-hospital cardiac arrest in a district general hospital. Resuscitation 2002, 54(2):115-123.
21. Hughes D. When nurse knows best: some aspects of nurse/doctor interaction in a casualty department. Sociology of Health & Illness 1988, 10(1):1-22.
22. Institute for Healthcare Improvement Perinatal SBAR tools From:, Retrieved March 12, 2009. http://www.ihi.org/IHI/Topics/PatientSafety/SafetyGeneral/Tools/SBARTechniqueforCommunicationASituationalBriefingModel.htm.
23. Johnson T. Professions and power 1972, Macmillan, London.
24. Joint Commission International Centre for Patient Safety Improving handoff communications: meeting national patient safety goal 2E From:, Retrieved 15th April 2008. http://www.jcipatientsafety.org/15427/.
25. Kaiser Permanente of Colarado SBAR technique for communication: a situational briefing model From:, Retrieved March 12, 2009. http://www.ihi.org/IHI/Topics/PatientSafety/SafetyGeneral/Tools/SBARTechniqueforCommunicationASituationalBriefingModel.htm.
26. Lamont M., Molnár V. The study of boundaries in the social sciences. Annual Review of Sociology 2002, 28(1):167-195.
27. Mattingly C. In search of the good: narrative reasoning in clinical practice. Medical Anthropology Quarterly 1998, 12(3):273-297.
28. McCarthy D., Blumenthal D. Committed to safety: Ten case studies on reducing harm to patients 2006, The Commonwealth Fund.
29. McGloin H., Adam S., Singer M. Unexpected deaths and referrals to intensive care of patients on general wards. Are some cases potentially avoidable?. Journal of the Royal College of Physicians of London 1999, 33:255-259.
30. McQuillan P., Pilkington S., Allan A., Taylor B., Short A., Morgan G., et al. Confidential inquiry into quality of care before admission to intensive care. British Medical Journal 1998, 316(7148):1853-1858.
31. Mesman J. Uncertainty in medical innovation: Experienced pioneers in neonatal care 2008, Palgrave Macmillan, Hampshire, UK.
32. National Patient Safety Agency Recognising and responding appropriately to early signs of deterioration in hospitalised patients 2007, NPSA, London.
33. NCEPOD An acute problem? A report of the national confidential enquiry into patient outcome and death (NCEPOD) 2005, NCEPOD, London.
34. NHS Institute for Innovations and Improvement From:, Retrieved February 28, 2010. http://www.institute.nhs.uk/quality_and_service_improvement_tools/.
35. NICE Acutely ill patients in hospital: Recognition of and response to acute illness in adults in hospital 2007, Developed by, The Centre for Clinical Practice at NICE.
36. O'Bryne W., Weavind L., Selby J. The science and economics of improving clinical communication. Anesthesiology Clinics 2008, 36(4):729-744.
37. Patient Safety First Campaign Patient safety first From:, Retrieved March 12, 2009. http://www.patientsafetyfirst.nhs.uk/Content.aspx%3Fpath%3D/interventions/Deterioration/.
38. Pinder R., Petchey R., Shaw S., Carter Y. What's in a care pathway? Towards a cultural cartography of the new NHS. Sociology of Health & Illness 2005, 27(6):759-779.
39. Pope C. Contingency in everyday surgical work. Sociology of Health & Illness 2002, 24(4):369-384.
40. Porter S. Women in a women's job: the gendered experience of nurses. Sociology of Health & Illness 1992, 14(4):510-527.
41. Riesenberg L.A., Leitzsch J., Massucci J.L., Jaeger J., Rosenfeld J.C., Patow C., et al. Residents' and attending physicians' handoffs: a systematic review of the literature. Academic Medicine 2009, 84(12).
42. Silbey S.S. Taming prometheus: talk about safety and culture. Annual Review of Sociology 2009, 35(1):341-369.
43. Snelgrove S., Hughes D. Interprofessional relations between doctors and nurses: perspectives from South Wales. Journal of Advanced Nursing 2000, 31(3):661-667.
44. Star S.L., Griesemer J.R. Institutional ecology, 'translations' and boundary objects: amateurs and professionals in berkeley's museum of vertebrate zoology, 1907-1939. Social Studies of Science 1989, 19(3):387-420.
45. Svensson R. The interplay between doctors and nurses - a negotiated order perspective. Sociology of Health and Illness 1996, 18(3):379-398.
46. Tjora A.H., Scambler G. Square pegs in round holes: information systems, hospitals and the significance of contextual awareness. Social Science & Medicine 2009, 68(3):519-525.
47. Tjora H.A. The technological mediation of the nursing-medical boundary. Sociology of Health & Illness 2000, 22(6):721-741.
48. White S., Stancombe J. Clinical judgement in the health and welfare professions 2003, Open University Press, Maidenhead.
49. Whyte W.F. The social structure of the restaurant. Social interaction: Introductory readings in sociology 1979, St Martin's Press, New York. H. Robboy, S.L. Greenblatt, C. Clark (Eds.).