Speaking up in case management, part II: Implementing speaking up behaviors

Professional Case Management

Volumn 15, Issue 5, 2010, Pages 237-242

  Banja, John D ^a   Craig, Kathy ^b  

^a EMORY UNIVERSITY   (United States)

^b Craig Research Continuum   (United States)

Author keywords

errors; ethics; normalization of deviance; safety; speaking up; standards of care

Indexed keywords

ARTICLE; CASE MANAGEMENT; HUMAN; HUMAN RELATION; INTERPERSONAL COMMUNICATION; LEADERSHIP; METHODOLOGY; NURSE ATTITUDE; NURSING CARE; PROFESSIONAL STANDARD; SOCIAL ENVIRONMENT; WORK;

CASE MANAGEMENT; COMMUNICATION; HUMANS; LEADERSHIP; NURSE'S ROLE; NURSING CARE; PROFESSIONAL ROLE; PROFESSIONAL-PATIENT RELATIONS; SOCIAL ENVIRONMENT; WORK;

EID: 77957554468     PISSN: 15297764     EISSN: 15390675     Source Type: Journal    
DOI: 10.1097/NCM.0b013e3181e94441     Document Type: Article

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