Assessment of the performance of a public water utility: A case study of Blantyre Water Board in Malawi

Physics and Chemistry of the Earth

Volumn 35, Issue 13-14, 2010, Pages 806-810

  Kalulu, Khumbo ^a   Hoko, Zvikomborero ^b  

^a UNIVERSITY OF MALAWI   (Malawi)

^b UNIVERSITY OF ZIMBABWE   (Zimbabwe)

Author keywords

Best practice; Blantyre Water Board; Customers; Utility performance; Water supply

Indexed keywords

BEST-PRACTICES; BLANTYRE WATER BOARD; CAPITAL COSTS; COLLECTION EFFICIENCY; CUSTOMERS; IDEAL VALUES; OPERATION AND MAINTENANCE; PERFORMANCE INDICATORS; PUBLIC WATER UTILITIES; SAFE WATER; UNACCOUNTED FOR WATER; URBAN WATER SUPPLY; UTILITY PERFORMANCE; WATER BOARDS; WATER SCARCITY; WATER SOURCE; WATER SUPPLY UTILITIES;

BENCHMARKING; CUSTOMER SATISFACTION; DEVELOPING COUNTRIES; ELECTRIC UTILITIES; MANAGEMENT; SALES; WATER POLLUTION; WATER QUALITY;

WATER SUPPLY;

BEST MANAGEMENT PRACTICE; DEVELOPING WORLD; WATER INDUSTRY; WATER MANAGEMENT; WATER QUALITY; WATER RESOURCE; WATER SUPPLY;

BLANTYRE; MALAWI;

EID: 77957016718     PISSN: 14747065     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pce.2010.07.017     Document Type: Article

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