An application of six sigma methodology to enhance leisure service quality

Quality and Quantity

Volumn 44, Issue 6, 2010, Pages 1151-1164

  Chen, H C ^a   Chen, K S ^b   Chang, T L ^a   Hsu, C H ^b  

^a NATIONAL TAIWAN UNIVERSITY   (Taiwan)

^b NATIONAL CHIN YI UNIVERSITY OF TECHNOLOGY   (Taiwan)

Author keywords

Evaluation; Leisure service quality; Six sigma

Indexed keywords

EID: 77956710146     PISSN: 00335177     EISSN: 15737845     Source Type: Journal    
DOI: 10.1007/s11135-009-9271-6     Document Type: Article

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