Evaluation and comparison of European countries: Public opinion on services

Quality and Quantity

Volumn 44, Issue 6, 2010, Pages 1191-1205

  Ferrari, Pier Alda ^a   Annoni, Paola ^a   Manzi, Giancarlo ^a  

^a UNIVERSITY OF MILAN   (Italy)

Author keywords

Bootstrap methods; Dissatisfaction index; Nonlinear principal component analysis; Robustness analysis; Services of general interest

Indexed keywords

EID: 77956701102     PISSN: 00335177     EISSN: 15737845     Source Type: Journal    
DOI: 10.1007/s11135-009-9278-z     Document Type: Article

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