메뉴 건너뛰기




Volumn 3, Issue 8, 2010, Pages 465-470

Design-led service improvement for older people

Author keywords

Design; Older people; Outpatient services; Service improvement

Indexed keywords

ARTICLE; ELDERLY CARE; HEALTH PRACTITIONER; HEALTH SERVICE; HUMAN; OUTPATIENT CARE; OUTPATIENT DEPARTMENT; PRIMARY MEDICAL CARE;

EID: 77956419037     PISSN: None     EISSN: 18361935     Source Type: Journal    
DOI: 10.4066/AMJ.2010.377     Document Type: Article
Times cited : (25)

References (23)
  • 1
    • 77956401023 scopus 로고    scopus 로고
    • Denmark: World Health Organization Regional Office for Europe; Available from
    • Ritsatakis A. Demystifying the myths of ageing. Denmark: World Health Organization Regional Office for Europe; 2008. Available from: http://www.euro.who.int/en/what-we-do/health-topics/environmental-health/ urban-health/publications2/2008/demystifying-the-myths-of-ageing
    • (2008) Demystifying the Myths of Ageing
    • Ritsatakis, A.1
  • 2
    • 67651151918 scopus 로고    scopus 로고
    • [Internet]. [cited 25.06.10]. Available from
    • Office for National Statistics [Internet]. Population: Ageing. [cited 25.06.10]. Available from: http://www.statistics.gov.uk/cci/nugget.asp?ID=949
    • Population: Ageing
  • 3
    • 79952163176 scopus 로고    scopus 로고
    • Estimating the future healthcare costs of an aging population in the UK: Expansion of morbidity and the need for preventative care
    • Epub June 9. doi:10.1093/pubmed/fdq044
    • Caley M, Sidhu K. Estimating the future healthcare costs of an aging population in the UK: expansion of morbidity and the need for preventative care. Public Health. Epub 2010 June 9. doi:10.1093/pubmed/fdq044
    • (2010) Public Health
    • Caley, M.1    Sidhu, K.2
  • 4
    • 77956417032 scopus 로고    scopus 로고
    • Health and Social Care Information Centre [Internet]. [cited 25.06.10]. Copyright © 2010, Re-used with the permission of The Health and Social Care Information Centre. All rights reserved. Available from
    • Health and Social Care Information Centre [Internet]. Hospital Episodes Statistics: Outpatient data: All attendances 2008-09. [cited 25.06.10]. Copyright © 2010, Re-used with the permission of The Health and Social Care Information Centre. All rights reserved. Available from: http://www.hesonline. nhs.uk/Ease/servlet/ContentServer?siteID=1937&categoryID=893
    • Hospital Episodes Statistics: Outpatient Data: All Attendances 2008-09
  • 5
    • 77956400470 scopus 로고    scopus 로고
    • Clinical Standards Advisory Group. London: Department of Health
    • Clinical Standards Advisory Group. Hospital Outpatient Services. London: Department of Health; 2000.
    • (2000) Hospital Outpatient Services
  • 10
    • 33847284467 scopus 로고    scopus 로고
    • Using a Design Approach to Assist Large-Scale Organizational Change: "10 High Impact Changes" to Improve the National Health Service in England
    • Bevan H, Robert G, Bate P, Maher L, Wells J. Using a Design Approach to Assist Large-Scale Organizational Change: "10 High Impact Changes" to Improve the National Health Service in England. J Appl Behav Sci. 2007;43(1):135-152.
    • (2007) J Appl Behav Sci , vol.43 , Issue.1 , pp. 135-152
    • Bevan, H.1    Robert, G.2    Bate, P.3    Maher, L.4    Wells, J.5
  • 11
    • 77956405670 scopus 로고    scopus 로고
    • NHS Institute for Innovation and Improvement. Coventry: NHS Institute for Innovation and Improvement
    • NHS Institute for Innovation and Improvement. The ebd approach: Guide and Tools. Coventry: NHS Institute for Innovation and Improvement; 2009.
    • (2009) The Ebd Approach: Guide and Tools
  • 12
    • 33751251417 scopus 로고    scopus 로고
    • Experience-based design: From redesigning the system around the patient to co-designing services with the patient
    • DOI 10.1136/qshc.2005.016527
    • Bate P, Robert G. Experience-based design: from redesigning the system around the patient to co-designing services with the patient. Qual Saf Health Care. 2006;15:307-310. (Pubitemid 44784801)
    • (2006) Quality and Safety in Health Care , vol.15 , Issue.5 , pp. 307-310
    • Bate, P.1    Robert, G.2
  • 14
    • 77956409219 scopus 로고    scopus 로고
    • [cited 25.06.10] Available from
    • The Plain English Campaign. [Internet] New Mills: Plain English Campaign. [cited 25.06.10] Available from: http://www.plainenglish.co.uk
    • [Internet] New Mills: Plain English Campaign
  • 17
    • 0029597852 scopus 로고
    • Action research - A strategy for evaluation of medical interventions
    • Malterud K. Action research - a strategy for evaluation of medical interventions. Family Practice. 1995;12: 476-481.
    • (1995) Family Practice , vol.12 , pp. 476-481
    • Malterud, K.1
  • 19
    • 48749089418 scopus 로고    scopus 로고
    • Department of Health. London: Department of Health
    • Department of Health. High Quality Care for All. London: Department of Health; 2008.
    • (2008) High Quality Care for All
  • 21
    • 77956411409 scopus 로고    scopus 로고
    • London: Care Quality Commission; Available from
    • Care Quality Commission. National NHS patient survey programme: Outpatient department survey 2009. London: Care Quality Commission; 2009. Available from: http://www.cqc.org.uk/usingcareservices/healthcare/ patientsurveys/hospitalcare/outpatientservices.cfm
    • (2009) National NHS Patient Survey Programme: Outpatient Department Survey 2009
  • 23
    • 77956419828 scopus 로고    scopus 로고
    • NHS Institute for Innovation and Improvement. Coventry: NHS Institute for Innovation and Improvement
    • NHS Institute for Innovation and Improvement. The Handbook of Quality and Service Improvement Tools. Coventry: NHS Institute for Innovation and Improvement; 2010.
    • (2010) The Handbook of Quality and Service Improvement Tools


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.