Livening virtual reference with screencasting and screen sharing

Library Hi Tech News

Volumn 27, Issue 4, 2010, Pages 9-11

  Steiner, Heidi M ^a  

^a NORWICH UNIVERSITY   (United States)

Author keywords

Communication technologies; Libraries; Reference services; Virtual work

Indexed keywords

EID: 77956331777     PISSN: 07419058     EISSN: None     Source Type: Journal    
DOI: 10.1108/07419051011083172     Document Type: Article

References (4)

1. Breitbach, W. (2009), "Using Jing to turn your IM or chat reference into a multimedia educational experience", paper presented at the Brick and Click Libraries Symposium, Northwest Missouri State University, 9 November, available at: www.nwmissouri.edu/library/brickandclick/previous/proc2009.pdf#page=82 (accessed 27 June 2010).
2. Breitbach, W. and DeMars, J.M. (2009), "Enhancing virtual reference: techniques and technologies to engage users and enrich interaction" in Internet Reference Services Quarterly, Vol. 14, No. 3, pp. 82-91.
3. Carr, A. and Ly, P. (2009), "More than words: screencasting as a reference tool" in Reference Services Review, Vol. 37, No. 4, p. 408.
4. Ransomtech (2009), "A comparison of screencasting tools", available at: www.scribd.com/doc/18028735/Compare-Tools (accessed 27 June 2010).