Measuring TQM implementation: A case study of Malaysian SMEs

Measuring Business Excellence

Volumn 14, Issue 3, 2010, Pages 3-15

  Abdullah, Azizan ^a  

^a UNIVERSITI TEKNOLOGI MARA   (Malaysia)

Author keywords

Leadership; Performance levels; Quality assurance; Quality control; Small to medium sized enterprises; Total quality management

Indexed keywords

EID: 77955913463     PISSN: 13683047     EISSN: None     Source Type: Journal    
DOI: 10.1108/13683041011074173     Document Type: Article

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