Set up remote workers to thrive

MIT Sloan Management Review

Volumn 51, Issue 1, 2009, Pages 63-69

  Mulki, J ^a   Bardhi, Fleura ^a   Lassk, Felicia ^b   Navaty Dahl, Jayne ^c  

^a NORTHEASTERN UNIVERSITY   (United States)

^b International Business Machines Corp ^*

^c NORTHEASTERN UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 77955875355     PISSN: 15329194     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (16)

1. C. Hymowitz, "Have Advice Will Travel: Lacking Permanent Offices, Accenture's Executives Run 'Virtual' Company on the Fly" Wall Street Journal, June 5, 2006.
2. A. Balderrama, "Work from Home in Your Pajamas," July 9, 2008, www.careerbuilder.com.
3. R.S. Gajendran and DA Harrison, "The Good, the Bad, and the Unknown About Telecommuting: Metaanalysis of Psychological Mediators and Individual Consequences," Journal of Applied Psychology 92, no. 6 (2007): 1524-1541.
4. "The Virtual Workforce," BusinessWeek, March 5, 2007, 6.
5. T.H. Davenport and K. Pearlson, "Two Cheers for the Virtual Office," Sloan Management Review 39, no. 4 (summer 1998): 51-65.
6. Gajendran and Harrison, "The Good, the Bad, and the Unknown"; and D.E. Bailey and N.B. Kurland, "A Review of Telework Research: Findings, New Directions and Lessons for the Study of Modem Work," Journal of Organizational Behavior 23, no. 4 (2002): 383-400.
7. J.H. Greenhaus and G.N. Powell, "When Work and Family Are Allies: ATheory of Work-Family Enrichment" Academy of Management Review 31, no. 1 (2006): 72-92;
8. J.E. Jennings and M.S. McDougald, "Work-Family Interface Experiences and Coping Strategies: Implications for Entrepreneurship Research and Practice," Academy of Management Review 32, no. 3 (2007): 747-760;
9. and G.E. Kreiner, "Consequences of Work-Home Segmentation or Integration: A Person-Environment Fit Perspective," Journal of Organizational Behavior 27 no. 4 (2006): 485-507
10. J. Kugelmass, "Telecommuting: A Manager's Guide to Flexible Work Arrangements" (NewYork: Jossey-Bass, 1995).
11. T.D. Golden, J.F Veiga, and Z. Simsek, "Telecommuting's Differential Impact on Work-Family Conflict Is There No Place Like Home?," Journal of Applied Psychology 91, no. 6 (November 2006): 1340-1350.
12. J.R Mulki, W.B. Locander, G.W. Marshall, E.G. Harris and J. Hensel, "Workplace Isolation, Salesperson Commitment and Job Performance," Journal of Personal Selling & Sales Management 28, no. 1 (2008): 67-78.
13. According to R.L. Daft and R.H. Lengel, information richness is the extent to which media are able to bridge different frames of reference, carry multiple cues, reduce equivocality and minimize ambiguity;
14. see R.L. Daft and R.H. Lengel, "Organizational Information Requirements, Media Richness and Structural Design," Management Science 32, no. 5 (1986): 554-571.
15. According to Daft and Lengel, social presence is the degree to which the communication medium conveys the physical presence and the nonverbal and social cues of the participants. This is particularly true for e-mails and instant messages, which are devoid of facial expressions, gestures or vocal intonation, as well as indicators of social position. See R.L. Daft, R.H. Lengel, and L.K.Trevino, "Message Equivocality, Media Selection and Manager Performance: Implications for Information Systems," MIS Quarterly 11, no. 3 (1987): 355-366.
16. J.R Mulki, F. Jaramillo, and W.B. Locander, "Effects of Ethical Climate and Supervisory Trust on Salesperson's Job Attitudes and Intentions to Quit" Journal of Personal Selling & Sales Management 26, no. 1 (2006): 19-26.