Experience: The most critical factor in choosing after-hours medical care

Quality and Safety in Health Care

Volumn 19, Issue 6, 2010, Pages

  Philips, H ^a   Mahr, D ^b   Remmen, R ^a   Weverbergh, M ^b   De Graeve, D ^b   Van Royen, P ^a  

^a UNIVERSITY OF ANTWERP   (Belgium)

^b UNIVERSITY OF ANTWERP   (Belgium)

Author keywords

[No Author keywords available]

Indexed keywords

ADULT; ARTICLE; BELGIUM; CLINICAL COMPETENCE; CONSUMER; DECISION MAKING; FEMALE; HEALTH CARE DELIVERY; HEALTH CARE SURVEY; HOSPITAL ADMISSION; HUMAN; MALE; STANDARD;

ADULT; AFTER-HOURS CARE; BELGIUM; CHOICE BEHAVIOR; CLINICAL COMPETENCE; CONSUMER SATISFACTION; FEMALE; HEALTH CARE SURVEYS; HEALTH SERVICES ACCESSIBILITY; HUMANS; MALE; WAITING LISTS;

EID: 77955716123     PISSN: 14753898     EISSN: 14753901     Source Type: Journal    
DOI: 10.1136/qshc.2007.024299     Document Type: Article

References (35)

1. Boulger JG. Family medicine education and rural health: A response to present and future needs. J Rural Health 1991;7:105-15.
2. Colwill JM. Where have all the primary care applicants gone? [see comment]. N Engl J Med 1992;326:387-93.
3. Fincher R-ME. The road less traveleddattracting students to primary care [see comment]. N Engl J Med 2004;351:630-2.
4. Linzer M, Slavin T, Mutha S, et al. Admission, recruitment, and retention: Finding and keeping the generalist-oriented student. SGIM Task Force on Career Choice in Primary Care and Internal Medicine. J Gen Intern Med 1994;9:S14-23.
5. Miller KE, Fox BC, Mitchell GL. Medical students' and private family physicians' perceptions of family practice. Fam Med 1996;28:33-8.
6. Stimmel B. The crisis in primary care and the role of medical schools. Defining the issues [see comment]. JAMA 1992; 268:2060-5.
7. Henderson E, Berlin A, Fuller J. Attitude of medical students towards general practice and general practitioners. Br J Gen Pract 2002;52:359-63.
8. Buesching DP, Jablonowski A, Vesta E, et al. Inappropriate emergency department visits. Ann Emerg Med 1985;14:672-6.
9. Driscoll PA, Vincent CA, Wilkinson M. The use of the accident and emergency department. Arch Emerg Med 1987;4:77-82.
10. Campbell JL, Ramsay J, Green J, et al. Forty-eight hour access to primary care: Practice factors predicting patients' perceptions. Fam Pract 2005;22:266-8.
11. van Uden CJT, Winkens RA, Wesseling GJ, et al. Use of out of hours services: A comparison between two organisations. Emerg Med J 2003;20:184-7.
12. Christensen MB, Skafte-Holm P, Weinicke HH, et al. [General practitioners' evaluation of the out-of-hours service in Copenhagen County]. Ugeskr Laeger 2005;167:3412-15.
13. Christensen MB, Christensen B, Mortensen JT, et al. Intervention among frequent attenders of the out-of-hours service: A stratified cluster randomized controlled trial. Scand J Prim Health Care 2004;22:180-6.
14. Vaardal B, Lossius HM, Steen PA, et al. Have the implementation of a new specialised emergency medical service influenced the pattern of general practitioners involvement in pre-hospital medical emergencies? A study of geographic variations in alerting, dispatch, and response. Emerg Med J 2005;22:216-19.
15. Salisbury C. The demand for out-of-hours care from GPs: A review. Fam Pract 2000;17:340-7.
16. Jessopp L, Beck I, Hollins L, et al. Changing the pattern out of hours: A survey of general practice cooperatives. BMJ 1997;314:199-200.
17. Hurst K. British out-of-hours primary and community care: A review of the literature. Int J Health Care Qual Assur Inc Leadersh Health Serv 2006;19:42-59.
18. Campbell N, Iversen L, Farmer J, et al. A qualitative study in rural and urban areas on whetherdand howdto consult during routine and out of hours. BMC Fam Pract 2006;7:26.
19. Ajzen I. The theory of planned behavior. Organ Behav Hum Decis Process 1991;50:179-211.
20. http://en.wikipedia.org/wiki/Theory-of-reasoned-action. (accessed 18 Dec 2009).
21. Fishbein M, Ajzen I. Theory-based behavior change interventions: Comments on Hobbis and Sutton [see comment]. J Health Psychol 2005;10:27-31; discussion 37-43.
22. Fishbein M, Ajzen I. Belief, attitude, intention, and behavior: An introduction to theory and research. Belief, attitude, intention, 6 and behavior: An introduction to theory and research, 1975. http://www.people.umass. edu/aizen/f&a1975.html (accessed 18 Dec 2009).
23. Sheppard BH, Warshaw J. The Theory of Reasoned Action: A meta-analysis of past research with recommendations for modifications and future research. Journal of Consumer Research: An Interdisciplinary Quarterly 1988;15:325.
24. Ajzen I, Albarracin D, Hornik R, eds. Prediction and change of health behavior: Applying the reasoned action approach. Mahwah, NJ: Lawrence Erlbaum Associates, 2007:328.
25. Scott A, Watson MS, Ross S. Eliciting preferences of the community for out of hours care provided by general practitioners: A stated preference discrete choice experiment. Soc Sci Med 2003;56:803-14.
26. Morgan A, Shackley P, Pickin M, et al. Quantifying patient preferences for out-ofhours primary care. J Health Serv Res Policy 2000;5:214-18.
27. Gourbin C, du Bollay D, Philips H, et al. Evaluatie van forfaitaire persoonlijke bijdrage op het gebruik van spoedgevallendiensten. Brussel: Federaal Kenniscentrum voor de Gezondheidszorg (KCE); juli 2005 2005. KCE Reports vol. 19A. Ref. D/2005/10.273/21 http://www.kce.fgov.be/index-nl.aspx? SGREF=5270&CREF=5363 (accessed 18 Dec 2009).
28. McClay JC, Campbell J. Improved coding of the primary reason for visit to the emergency department using SNOMED. Proceedings/AMIA, 2002. Annual Symposium: 499-503.
29. Jaarverslag Kind en Gezin. 2005 http://www.kindengezin.be/Images/ JV2005-tcm149-46570.pdf (accessed 18 Dec 2009).
30. Shipman C, Longhurst S, Hollenbach F, et al. Using out-of-hours services: General practice or A&E? Fam Pract 1997;14:503-9.
31. WHO. The world health report. Primary Care: Now more than ever, 2008. http://www. who.int/whr/2008/en/index.html.
32. Rajpar SF, Smith MA, Cooke MW. Study of choice between accident and emergency departments and general practice centres for out of hours primary care problems. J Accid Emerg Med 2000;17:18-21.
33. Vick S, Scott A. Agency in health care. Examining patients' preferences for attributes of the doctor-patient relationship. J Health Econ 1998;17:587-605.
34. Kroneman MW, Maarse H, van der Zee J. Direct access in primary care and patient satisfaction: A European study. Health Policy 2006;76:72-9.
35. VRIND: Vlaamse Statistieken, Strategisch Management en Surveyonderzoek, 2006. http://aps.vlaanderen.be/statistiek/publicaties/stat-Publicaties- vrind2006.htm (accessed 30 Jan 2008).