Application of lean methods improves surgical clinic experience

Journal of Pediatric Surgery

Volumn 45, Issue 7, 2010, Pages 1420-1425

  Waldhausen, John H T ^a   Avansino, Jeffrey R ^a   Libby, Arlene ^a   Sawin, Robert S ^a  

^a UNIVERSITY OF WASHINGTON SCHOOL OF MEDICINE   (United States)

Author keywords

5S; Lean methodology; Rapid Process Improvement Workshop; Standard process; Toyota Production System

Indexed keywords

ARTICLE; HEALTH SURVEY; HUMAN; PATIENT CARE; PATIENT SATISFACTION; PREOPERATIVE EVALUATION; PRIORITY JOURNAL; WORKSHOP; AMBULATORY CARE; EDUCATION; HOSPITAL MANAGEMENT; ORGANIZATION AND MANAGEMENT; OUTPATIENT DEPARTMENT; PROCEDURES; STANDARD; STANDARDS; TOTAL QUALITY MANAGEMENT; UNITED STATES; WORKFLOW;

APPOINTMENTS AND SCHEDULES; EDUCATION; EFFICIENCY, ORGANIZATIONAL; HUMANS; OFFICE VISITS; OUTPATIENT CLINICS, HOSPITAL; PATIENT SATISFACTION; REFERENCE STANDARDS; TOTAL QUALITY MANAGEMENT; UNITED STATES; WORKFLOW;

EID: 77955652383     PISSN: 00223468     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jpedsurg.2009.10.049     Document Type: Article

References (4)

1. Womack J.P., and Jones D.T. Lean Thinking 1996 Simon and Schuster New York
2. Liker J.K. The Toyota Way 2004 Mc Graw-Hill New York
3. Heiss K. Victim or Player: Pediatric surgeons deal with quality improvement and the information age Sem Pediatr Surg 11 2002 3 11
4. Smith C.D., Tecklenburg F.W., and Habib D.M. Success factors and hurdles in quality improvement in a children's hospital Sem Pediatr Surg 11 2002 12 19