Introducing knowledge redundancy practice in software development: Experiences with job rotation in support work

Information and Software Technology

Volumn 52, Issue 10, 2010, Pages 1118-1132

  Fægri, Tor Erlend ^a,b   Dyb, Tore ^a   Dingsøyr, Torgeir ^a,b  

^a SINTEF   (Norway)

^b NORWEGIAN UNIVERSITY OF SCIENCE AND TECHNOLOGY   (Norway)

Author keywords

Agile organizations; Empirical software engineering; Job rotation; Organizational learning; Personnel rotation; Software development

Indexed keywords

ACTION RESEARCH; ADOPTION PROCESS; CUSTOMER SUPPORT; EMPIRICAL EVIDENCE; EMPIRICAL SOFTWARE ENGINEERING; JOB ROTATION; KNOWLEDGE DOMAINS; LIMITING FACTORS; ORGANIZATIONAL CHANGE; ORGANIZATIONAL FUNCTIONS; ORGANIZATIONAL LEARNING; PRODUCT EXPERIENCE; SCIENTIFIC INQUIRY; SCIENTIFIC OBJECTIVES; SOFTWARE DEVELOPMENT; TRIAL PERIOD;

COMPUTER SOFTWARE; CUSTOMER SATISFACTION; ENGINEERING EDUCATION; KNOWLEDGE MANAGEMENT; QUALITY ASSURANCE; REDUNDANCY; ROTATION; SALES;

SOFTWARE DESIGN;

EID: 77955427793     PISSN: 09505849     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.infsof.2010.06.002     Document Type: Article

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