Eastern voices: Enriching research on communication in business: A forum

Discourse & Communication

Volumn 1, Issue 2, 2007, Pages 131-152

  Bargiela Chiappini, Francesca ^a   Chakorn, Ora Ong ^b   Chew Chye Lay, Grace ^c   Jung, Yeonkwon ^c   Kong, Kenneth C C ^d   Nair Venugopal, Shanta ^e   Tanaka, Hiromasa ^f  

^a NOTTINGHAM TRENT UNIVERSITY   (United Kingdom)

^b NATIONAL INSTITUTE OF DEVELOPMENT ADMINISTRATION   (Thailand)

^c UNIVERSITY OF EDINBURGH   (United Kingdom)

^d HONG KONG BAPTIST UNIVERSITY   (Hong Kong)

^e Department of Al Quran and Al Sunnah   (United States)

^f MEISEI UNIVERSITY   (Japan)

Author keywords

communication in business; English for business; face; indirectness; linguistic politeness; power

Indexed keywords

EID: 77955206521     PISSN: 17504813     EISSN: None     Source Type: Journal    
DOI: 10.1177/1750481307071983     Document Type: Article

References (49)

1. Allwood, C.M. and Berry, J.W. (2006) ‘Origins and Development of Indigenous Psychologies: An International Analysis’, International Journal of Psychology 41(4): 243—268
2. Bargiela-Chiappini, F. (2005) ‘Asian Business Discourse(s): An Introduction’, Journal of Asian Pacific Communication 15(1): 207—228
3. Bargiela-Chiappini, F. (2006) ‘(Whose) English(es) for Asian Business Discourse(s)?’, Journal of Asian Pacific Communication 16(1): 1—24.
4. Bargiela-Chiappini, F. (ed.) (2005/06) Double special issue on ‘Asian Business Discourse(s)’, Journal of Asian Pacific Communication.
5. Bargiela-Chiappini, F. and Gotti, M. (eds) (2005) Asian Business Discourse(s). Bern: Peter Lang.
6. Bargiela-Chiappini, F. and Harris, S. (2006) ‘Politeness at Work: Issues and Challenges’, Journal of Politeness Research 2(1): 7—34.
7. Brown, P. and Levinson, S. (1987) Politeness: Some Universals in Language Use. Cambridge: Cambridge University Press.
8. Carr, A. (2006) ‘What It Means to Be “Critical” in Relation toInternational Business. A Case of the Appropriate Conceptual Lens’, Critical Perspectives on International Business 2(2): 79—90.
9. Chakorn, O.-O. (2006) ‘Persuasive and Politeness Strategies in Cross-Cultural Letters of Requestsin the Thai Business Context’, Journal of Asian Pacific Communication 16(1): 103—146
10. Chew Chye Lay, G. (2005) ‘The Functions of “du'c” (OK; Possible; Can) inBusiness Communication in Vietnam’, Journal of Asian Pacific Communication 15(2): 229—256
11. Chew Chye Lay, G. (2006) ‘The Influence of Culture on Differences in Australian and JapaneseCommunicative Behavior and Work Styles’, LAUD Symposium on Intercultural Pragmatics, Universität Duisburg-Essen.
12. Clyne, M. (1994) Inter-Cultural Communication at Work. Cambridge: Cambridge University Press.
13. Dahlan, H.M. (1990) ‘Local Values in Intercultural Management’, paper presented at Workshop on Malaysian ManagerialValues, October, Kota Kinabalu, Malaysia.
14. Do, T. (2004) Response to Forum Discussion: Grace Chew's Query on ‘Thank You'. Vietnam Studies Group, University of Washington, posted July 28. Available online at:http://www.lib.washington.edu/Southeastasia/vsg/elist_2004/thanh%20you.html
15. Dong-a Korean Dictionary (2005) Seoul: Dong-a Publisher.
16. Duiker, W.J. (1995) Sacred War: Nationalism and Revolution in a DividedVietnam. New York: McGraw-Hill.
17. Eleen, G. (2001) A Critique of Politeness Theories. Manchester: St Jerome's Publishers.
18. Goffman, E. (1967) Interaction Ritual. Essays on Face-to-FaceBehavior. London: Allen Lane/ The Penguin Press.
19. Hall, E.T. (1976) Beyond Culture. Garden City, NY: Doubleday.
20. Hoskin, K. (2004) ‘Spacing, Timing and the Invention of Management’, Organization 11(6): 743—757
21. Hu, H.C. (1944) ‘The Chinese Concepts of ‘Face’’, American Anthropologist 46: 45—64.
22. Jaganathan, T. (2006) ‘Talk at Work: Interactional Style and Social Identityin Face to Face Interactions in the Malaysian Workplace’, MA dissertation, Universiti Kebangsaan Malaysia, Bangi.
23. Jung, Y. (2005) ‘Power and Politeness in Korean BusinessCorrespondence ’, in F. Bargiela-Chiappini and M. Gotti (eds) Asian Business Discourse(s), pp.291—312. Bern: Peter Lang.
24. Kong, K.C.C. (2006) ‘Accounts as a Politeness Strategy in the Internal Directive Documents of aBusiness Firm in Hong Kong’, Journal of Asian Pacific Communication 16(1): 77—102.
25. Lim, H.K. (2002) ‘Budi as The Malay Mind: A Philosophical Study ofMalay Ways of Reasoning and Emotion in Peribahasa’, unpublished PhDdissertation, University of Hamburg, Germany.
26. Lim, H.K. (2003) ‘Budi as the Malay Mind’, IIAS NewsLetter, July.
27. Malarney, S.K. (2002) Culture, Ritual and Revolution in Vietnam. London: Routledge Curzon.
28. Matichon Dictionary of the Thai Language (2004). Bangkok: Matichon Press.
29. Mills, S. (2003) Gender and Politeness. Cambridge: Cambridge University Press.
30. Mills, S. and Beeching, K. (2006) Special issue on ‘Language at Work’, Journal of Politeness Research 2(1): 1—191.
31. Ministry of Foreign Affairs, Japan (MoFA) (n.d.) Kaigai Anzen Joohoo (Japanese)Safety Information Abroad].Available at:http://www.anzen.mofa.go.jp/info/info4_S.asp?id=15 ],accessed 26 October 2005.
32. Muntasutra-Paengpipat, S. (1997) Kaan Kean Pua Kaan Suesaan (Writing forCommunication). Bangkok: Odeon Store.
33. Nair-Venugopal, S. (2000) ‘English, Identity and the Malaysian Workplace’, World Englishes 19(2): 205—213
34. Nair-Venugopal, S. (2001) ‘The Sociolinguistics of Choice in Malaysian Business Settings’, International Journal of the Sociology of Language 152: 121—153
35. Nair-Venugopal, S. (2002) ‘An Interactional Model of English in Malaysia: Confronting Commodification’, Asian Englishes 5(2): 44—66.
36. Nair-Venugopal, S. (2003a) ‘Malaysian English, Normativity, and Workplace Interactions’, World Englishes 22(1): 15—29.
37. Nair-Venugopal, S. (2003b) ‘Intelligibility in English: Of What Relevance to Cross and Intercultural Communication’, Language and Intercultural Communication 3(1): 1—12.
38. Nair-Venugopal, S. (2004) ‘Trainer Talk: Responding to the Challenge ofNormativity ’, in P. Kell, M. Singh and S. Shore (eds) Adult Education @ 21st Century: Global Features in Practice andTheory, pp. 100—117. New York: Peter Lang.
39. Nair-Venugopal, S. (2006) ‘An Interactional Model of English in Malaysia: A Contextualised Response to Commodification’, Journal of Asian Pacific Communication 16(1): 51—76.
40. Nishiyama, K. (1973) ‘The Cultural Meaning of the Apology in Japanese Rhetoric’, Journal of the Communication Association of the Pacific,Special Edition: 77—81.
41. Paramasivam, S. (2004) ‘The Play of Power and Politeness in NegotiationDiscourse: A Case Study’, unpublished PhD dissertation, Universiti Kebangsaan, Bangi, Malaysia.
42. Senawong, P. (1996) ‘Developing Pragmatic Competence for Cross-culturalComminication’, in M. Newbrook (ed.) English Is An Asian Language: The Thai Context. New South Wales,Australia: The Macquarie Library.
43. Sriussadaporn-Charoenngam, N. and Jablin, F.M. (1999) ‘An Exploratory Study of Communication Competence in Thai Organizations’, Journal of Business Communication 36(4): 382—418.
44. Sukwiwat, M. (1983) ‘Interpreting the Thai Variety of English: AFunctional Approach’, in R.B. Noss (ed.) Varieties of English in Southeast Asia. Anthology Series 11 SEAMEORegional Language Centre. Singapore: Singapore University Press.
45. Tanaka, H. (2006) ‘Emerging English-Speaking Business Discourses in Japan’, Journal of Asian Pacific Communication 16(1): 25—50.
46. VSG (Vietnam Studies Group), University of Washington. Available online at:[http://www.lib.washington.edu/Southeastasia/vsg/elist_2004/thanh%20you.html], accessed 29 July 2004.
47. Watts, R. (2003) Politeness. Cambridge: Cambridge University Press.
48. Yoshihara, H., Okabe, Y. and Sawaki, S. (2001) Eigo de keisei suru jidaiInternational Management inEnglish]. Tokyo: Yuhikaku.
49. Yuen, Chee Keong (forthcoming) ‘Ringing the Changes: A Study of Language Variation andUse in the Business Correspondence of Executives in a Financial Institution inMalaysia’, PhD research currently being undertaken at Universiti Kebangsaan Malaysia.