Patient satisfaction and loyalty to the private hospitals in Sana'a, Yemen

International Journal for Quality in Health Care

Volumn 22, Issue 4, 2010, Pages 310-315

  Anbori, Ali ^a   Ghani, Sirajoon Noor ^a   Yadav, Hematram ^b   Daher, Aqil Mohammad ^c   Su, Tin Tin ^a  

^a UNIVERSITY OF MALAYA   (Malaysia)

^b INTERNATIONAL MEDICAL UNIVERSITY   (Malaysia)

^c UNIVERSITI TEKNOLOGI MARA   (Malaysia)

Author keywords

Potential patients' loyalty private hospital; SERVQUAL; User's perception of quality; Yemen

Indexed keywords

ADULT; ARTICLE; CLINICAL ASSESSMENT TOOL; CLINICAL EVALUATION; CONTROLLED STUDY; CROSS-SECTIONAL STUDY; EMPATHY; FEMALE; HEALTH CARE QUALITY; HEALTH SERVICE; HOSPITAL COST; HUMAN; INTERRATER RELIABILITY; INTERVIEW; MAJOR CLINICAL STUDY; MALE; MEDICAL CARE; PATIENT CARE; PATIENT SATISFACTION; POPULATION BASED CASE CONTROL STUDY; PRIORITY JOURNAL; PRIVATE HOSPITAL; QUALITY CONTROL; SCORING SYSTEM; YEMEN; QUESTIONNAIRE; SEX DIFFERENCE; SOCIOECONOMICS; STANDARDS; YOUNG ADULT;

ADULT; CROSS-SECTIONAL STUDIES; FEMALE; HOSPITALS, PRIVATE; HUMANS; MALE; PATIENT SATISFACTION; QUALITY OF HEALTH CARE; QUESTIONNAIRES; SEX FACTORS; SOCIOECONOMIC FACTORS; YEMEN; YOUNG ADULT;

EID: 77955069752     PISSN: 13534505     EISSN: 14643677     Source Type: Journal    
DOI: 10.1093/intqhc/mzq029     Document Type: Article

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