Procuring interoperability at the expense of usability: A case study of UK National Programme for IT assurance process

Studies in Health Technology and Informatics

Volumn 155, Issue , 2010, Pages 143-149

  Krause, Paul ^a   De Lusignan, Simon ^b  

^a UNIVERSITY OF SURREY   (United Kingdom)

^b ST GEORGE'S UNIVERSITY OF LONDON   (United Kingdom)

Author keywords

computerized; computing methodologies; Medical records systems; technology

Indexed keywords

SAFETY ENGINEERING; USABILITY ENGINEERING;

BACK OFFICE SYSTEMS; CLINICAL APPLICATION; CLINICAL ENVIRONMENTS; COMPUTERIZED; COMPUTING METHODOLOGIES; DEVELOPMENT PROCESS; INTEROPERABLE SYSTEMS; MEDICAL RECORDS SYSTEMS;

INTEROPERABILITY;

EID: 77954606020     PISSN: 09269630     EISSN: 18798365     Source Type: Conference Proceeding    
DOI: 10.3233/978-1-60750-563-1-143     Document Type: Conference Paper

References (20)

1. Kohn L, Corrigan J, Donaldson M, Eds. Committee on Quality of Health Care in America. To Err Is Human - Building a Safer Health System. National Academy Press, Washington, D.C., 2000. URL: http://books.nap.edu/catalog.php?record-id= 9728
2. Committee on Quality of Health Care in America, Institute of Medicine. Crossing the Quality Chasm. A New Health System for the 21st Century Washington, DC, National Academy Press, 2001. URL: http://www.nap.edu/openbook.php?isbn= 0309072808
3. Rabiei R, Bath PA, Hutchinson A, Burke D. The National Programme for IT in England: clinicians' views on the impact of the Choose and Book service. Health Informatics J. 2009;15(3):167-78.
4. Greenhalgh T, Wood GW, Bratan T, Stramer K, Hinder S. Patients' attitudes to the summary care record and HealthSpace: qualitative study. BMJ. 2008;336(7656):1290-5.
5. NHS Connecting for Health. Common Assurance Process. URL: http://www.connectingforhealth.nhs.uk/industry/compliance/cap
6. Royce W. Managing the development of large software systems. Proceedings of IEEE Wescon, 1970:1-9. URL: http://leadinganswers.typepad.com/leading- answers/files/original-waterfall-paper-winston-royce.pdf
7. Beedle M, van Bennekum A, Cockburn A, et al. Manifesto for Agile Software Development. 2001 URL: http://agilemanifesto.org/
8. Ruby S, Thomas D, Hanssan D. Agile web development with Rails. Third Edition. Pragmatic Bookshelf, 2009.
9. Paulk M, Weber C, Curtis B, Chrissis M. The Capability Maturity Model: Guidelines for Improving the Software Process. Addison Wesley, Boston, 1995.
10. ILX group. Projects in Controlled Environments - Version 2 (PRINCE 2.) URL: http://www.prince2.com/what-is-prince2.asp
11. Page D, Williams P, Boyd D. Report of the Inquiry into the London Ambulance Service. South West Thames Regional Health Authority, London, 1993. URL: http://www.cs.ucl.ac.uk/staff/A.Finkelstein/las/lascase0.9.pdf
12. Anon. 79 Milton Keynes staff say Millennium "not fit for purpose" eHealth insider 2007. URL: http://www.e-health-insider.com/news/ item.cfm?ID=2592
13. Lechleitner G, Pfeiffer KP, Wilhelmy I, Ball M. Cerner Millennium: the Innsbruck experience. Methods Inf Med. 2003;42(1):8-15.
14. Cockburn A. Writing effective use cases. Addison-Wesley, Indianapolis, 2009.
15. Greenhalgh T, Stramer K, Bratan T, Byrne E, Mohammad Y, Russell J. Introduction of shared electronic records: multi-site case study using diffusion of innovation theory. BMJ. 2008 Oct 23;337:a1786.
16. Catwell L, Sheikh A. Information technology (IT) system users must be allowed to decide on the future direction of major national IT initiatives. But the task of redistributing power equally amongst stakeholders will not be an easy one. Inform Prim Care. 2009;17(1):1-4.
17. Berg M, Aarts J, van der Lei J. ICT in health care: socio-technical approaches. Methods Inf Med. 2003;42(4):297-301. (Pubitemid 37288173)
18. de Lusignan S, Kumarapeli P, Chan T, Pflug B, van Vlymen J, Jones B, Freeman GK. The ALFA (Activity Log Files Aggregation) toolkit: a method for precise observation of the consultation. J Med Internet Res. 2008 Sep 8;10(4):e27. URL: http://www.jmir.org/2008/4/e27/
19. Kumarapeli P, de Lusignan S, Koczan P, Jones B, Sheeler I. The feasibility of using UML to compare the impact of different brands of computer system on the clinical consultation. Inform Prim Care. 2007;15(4):245-53.
20. Boehm B, Turner R. Balancing Agility and Discipline: A Guide for the Perplexed. Boston, MA: Addison-Wesley, 2004. Appendix A, pages 165-194