Relationship between nurses' organizational trust levels and their organizational citizenship behaviors

Journal of Nursing Scholarship

Volumn 42, Issue 2, 2010, Pages 186-194

  Altuntas, Serap ^a   Baykal, Ulku ^b  

^a ATATÜRK UNIVERSITY   (Turkey)

^b ISTANBUL UNIVERSITY   (Turkey)

Author keywords

Nurse; Nursing; Organizational citizenship behavior; Organizational trust

Indexed keywords

ALTRUISM; ARTICLE; CONSCIENCE; COOPERATION; HEALTH CARE FACILITY; HEALTH PERSONNEL ATTITUDE; HOSPITAL BED CAPACITY; HUMAN; JOB SATISFACTION; MORALITY; NURSE ADMINISTRATOR; NURSING METHODOLOGY RESEARCH; NURSING STAFF; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PEER GROUP; PERSONNEL MANAGEMENT; PROFESSIONAL COMPETENCE; PSYCHOLOGICAL ASPECT; PUBLIC RELATIONS; QUESTIONNAIRE; SOCIAL BEHAVIOR; TRUST; TURKEY (REPUBLIC);

ALTRUISM; ATTITUDE OF HEALTH PERSONNEL; CONSCIENCE; COOPERATIVE BEHAVIOR; HEALTH FACILITY ENVIRONMENT; HOSPITAL BED CAPACITY, 100 TO 299; HUMANS; INTERPROFESSIONAL RELATIONS; JOB SATISFACTION; NURSE ADMINISTRATORS; NURSING METHODOLOGY RESEARCH; NURSING STAFF, HOSPITAL; ORGANIZATIONAL CULTURE; PEER GROUP; PERSONNEL LOYALTY; PROFESSIONAL COMPETENCE; QUESTIONNAIRES; SOCIAL RESPONSIBILITY; TRUST; TURKEY; VIRTUES;

EID: 77954191114     PISSN: 15276546     EISSN: 15475069     Source Type: Journal    
DOI: 10.1111/j.1547-5069.2010.01347.x     Document Type: Article

References (44)

1. Altun Ö, Argon G. IVth International & XI National Nursing Conference book. Hemşirelerde örgütsel çatιşma türleri ve çözümleme yaklaşιmlarιnιn incelenmesi 2007, 150. p, Baskent University, Ankara, Turkey
2. Altuntas S. Hemşirelerin işlerine karşι tutumlarιnιn belirlenmesi 2004, Determination of nurses' attitudes towards their jobs., Unpublished master's thesis, Health Sciences Institute, Istanbul University, Istanbul, Turkey
3. Altuntas S. Hemşirelerin örgütsel güven düzeyleri ile kişisel-mesleki özellikleri ve örgütsel vatandaşlιk davranιşlarι arasιndaki ilişki 2008, [.], Unpublished doctoral thesis, Health Sciences Institute, Istanbul University, Istanbul, Turkey
4. Ari{dotless} G S. Yöneticiye duyulan güven örgütsel baĝli{dotless}li{dotless}ĝi{dotless} arti{dotless}ri{dotless}r mi{dotless}?[Does the trust in manager increase organizational commitment?]. Gazi University Journal of Commerce and Tourism, Education Faculty 2003, 2(2):17-36.
5. Baykal U, Altuntas S Y, Sokmen S, Akgun E. Örgütsel iklim ölçeĝinin uyarlanmasi{dotless} ve yönetici hemşirelerin hastanelerdeki örgütsel iklimle ilgili deĝerlendirmeleri. Journal of Nursing 2005, 13(55):91-112. [Adaptation of the organizational climate scale and manager nurses' evaluations of the organizational climate in hospitals.]
6. Baykal U, Sezgin B, Seren S. Ulusal çali{dotless}şma mevzuati{dotless} ve Uluslar arasi{dotless}Çali{dotless}şma Örgütü'ne göre hemşirelerin çali{dotless}şma koşullari{dotless}ni{dotless}n belirlenmesi. Ege University Journal of Nursing College 2005, 21:17-37. [National labor legislation and determination of nurses working conditions according to International Labor Organization.]
7. Bolon D S. Organizational citizenship behavior among hospital employees: A multidimensional analysis involving job satisfaction and organizational commitment. Hospital & Health Services Administration 1997, 42(2):221-241.
8. Cekmecelioglu H G. XVth National Management and Organization Conference book. Yönetim desteĝi, örgütsel vatandaşlιk davranιşι ve iş performansι arasιndaki ilişkilerin deĝerlendirilmesi 2007, 185-192. pp, Sakarya University, Turkey
9. Cetin M thomampersan. Örgütsel Vatandaşlιk Davranιşι 2004, [], Ankara, Turkey, Nobel Publishers
10. Chen X P, Hui C, Sego D J. The role of organizational citizenship behavior in turnover: Conceptualization and preliminary test of key hypotheses. Journal of Applied Psychology 1998, 83(6):922-931.
11. Cummings L L, Bromiley P. Organizational trust inventory development and validation. Trust in organizations: Frontiers of theory and research 1995, Kramer R, Tyler T. In, Eds., London, US, Sage
12. Demircan N, Ceylan A. Örgütsel güven kavrami{dotless}: nedenleri ve sonuçlari{dotless}. Journal of Management and Economy 2003, 10(2):139-150. [The concept of organizational trust: Reasons and results.]
13. Demirtas S K, Bahcecik N. Nurse managers' transformational leadership style and nurses' trust in nurse managers. IIIrd International Nursing Management Conference abstract book 2006, 51. p, Hacettepe University, Turkey
14. Dolan S L, Tzafrir S S, Baruch Y. Testing the causal relationships between procedural justice, trust and organizational citizenship behavior. Revue de Gestion des Resources Humaines 2005, 57:79-89.
15. Dolma S. Çalιşanlarιn örgütsel vatandaşlιk davranιşlarι sergilemelerinde güdülerin etkisi 2003, [The effect of motives in employees demonstration of organizational citizenship behaviors.], Unpublished master's thesis, Social Sciences Institute, Istanbul University, Istanbul, Turkey
16. Erdem F, Isbasi{dotless} J O. VIIIth National Management and Organization Conference book. Takιm çalιşmalarιnda güven ve güvensizlik: performans için koşulsuz güven mi, optimum güven mi? 2000, 633-645. pp, Erciyes University, Kayseri, Turkey
17. Erdem F, Ozen J. Xth National Management and Organization Conference book. Akademik örgütlerde rehbere duyulan güvenin bir örgütsel vatandaşlιk davranιşι boyutu olarak sivil erdem davranιşιnι geliştirmeye etkisi 2002, 608-616. pp, Akdeniz University, Antalya, Turkey
18. Eser G. Etik İklim ve Yöneticiye Güvenin Örgüte Baĝlιlιĝa Etkisi 2007, [The effect of ethical climate and trust in manager on commitment to the organization.], Unpublished master's thesis, Marmara University Social Sciences Institute, Istanbul, Turkey
19. Gulen S, Gokdogan F. IIIrd International Nursing Management Conference abstract book. Working conditions of nurses in the neurology unit and nursing care 2006, 118. p, Hacettepe University, Turkey
20. Halis M, Gokgoz G S, Yasar O. Örgütsel güvenin belirleyici faktörleri ve bankaci{dotless}li{dotless}k sektöründe bir uygulama. Journal of Social Sciences 2007, 17:187-205. [Deterministic factors in organizational trust and a case study in banking sector.]
21. Isbasi{dotless} J O. VIIIth National Management and Organization Conference book. Örgütsel vatandaşlιk davranιşι: farklιölçeklerin uygulanabilirliĝine ilişkin bir çalιşma 2001, 359-372. pp, Erciyes University, Kayseri, Turkey
22. Isbasi{dotless} J O. Çalιşanlarιn yöneticilerine duyduklarι güvenin ve örgütsel adalete ilişkin algιlamalarιnιn vatandaşlιk davranιşιnιn oluşumundaki rolü: bir turizm örgütünde uygulama 2000, [.], Unpublished master's thesis, Akdeniz University Social Sciences Institute, Antalya, Turkey
23. Islamoglu G, Birsel M, Börü D. Kurum İçinde Güven 2007, [, Istanbul, Turkey, Inki{dotless}lap Publishers
24. Koberg C S, Boss R W, Goodman E A, Boss A D, Monsen E W. Empirical evidence of organizational citizenship behavior from the health care industry. International Journal of Public Administration 2005, 28:417-436.
25. Konovsky M A, Organ D W. Dispositional and contextual determinants of organizational citizenship behavior. Journal of Organizational Behavior 1996, 16:215-224.
26. Kose S, Kartal B, Kayali{dotless} N. Örgütsel vatandaşli{dotless}k davrani{dotless}şi{dotless} ve tutuma ilişkin faktörlerle ilişkisi üzerine bir araşti{dotless}rma. Erciyes University Faculty of Economics and Administrative Sciences 2003, 20:1-19. [A study on organizational citizenship behavior and its relationship with attitude related factors]
27. Laschinger H S, Finegan J, Shamian J. The impact of workplace empowerment, organizational trust on staff nurses' work satisfaction and organizational commitment. Health Care Management Review 2001, 26(3):7-23.
28. Ozdevecioglu M. Örgütsel vatandaşli{dotless}k davrani{dotless}şi{dotless} ile üniversite öĝrencilerinin bazi{dotless} demografik özellikleri ve akademik başari{dotless}lari{dotless} arasi{dotless}ndaki ilişkilerin belirlenmesine yönelik bir araşti{dotless}rma. Erciyes University Faculty of Economics and Administrative Sciences 2003, 20:117-135. [A study directed to determine the relationships between organizational citizenship behavior and some demographic characteristics of the university students and their academic success.]
29. Ozer E. Akreditasyon belgesine sahip özel hastanelerdeki yöneticilerin liderlik tarzlarιnιn, hemşirelerin işten ayrιlma nedenleri üzerine etkisi 2007, [.], Unpublished master's thesis, Marmara University Health Sciences Institute, Istanbul, Turkey
30. Podsakoff P M, MacKenzie S B, Moorman R H, Fetter R. Transformational leader behaviors and their effects on followers'trust in leader, satisfaction and organizational citizenship behaviors. Leadership Quarterly 1990, 1(2):107-142.
31. Polat S. Ortaöĝretim öĝretmenlerinin örgütsel adalet, örgütsel güven, örgütsel vatandaşli{dotless}k davrani{dotless}şlari{dotless}na ilişkin algi{dotless}lari{dotless}. Kuram ve Uygulamada Eĝitim Yönetimi Dergisi 2008, 54:307-331. [Perceptions of high school teachers on organizational justice, organizational trust and organizational citizenship behaviors.]
32. Sabuncuoglu Z, Tuz M. Örgütsel Psikoloji 2005, (), Bursa, Turkey, Alfa Aktüel Publishers
33. Sahin O, Sivrikaya S K, Ozkahraman S. IIIrd: International & Xth National Nursing Conference book. Hemşirelerin yaşadιklarιçatιşma yönetimi stratejilerinin incelenmesi 2005, 90. p, Ege University, Izmir, Turkey
34. Samanci{dotless} G. Örgütsel güven ve örgütsel vatandaşlιk davranιşι 2007, [.], Unpublished master's thesis, Afyon Kocatepe University Social, Sciences Institute, Afyonkarahisar, Turkey
35. Saran M, Özgür G, Khorshid L, Vatan F, Yalçi{dotless}nkaya M, Demircioĝlu M. Eĝitimde Kalite Sözlüĝü. 2004, (), Izmi{dotless}r, Turkey, Ege University Press
36. Schnake M E, Dumler M P. Levels of measurement and analysis issues in organizational citizenship behaviour research. Journal of Occupational and Organizational Psychology 2003, 76:283-301.
37. Seren S, Harmanci{dotless} A K. IIIrd International Nursing Management Conference abstract book. Conflict reasons, conflict solving abilities and strategies of nurses and physicians in surgery clinics 2006, 66. p, Hacettepe University, Turkey
38. Toprak O. Örgütsel güvenin performans üzerindeki etkisi ve bankacιlιk sektöründe bir uygulama 2006, [.], Unpublished master's thesis, Gaziantep, University Social Sciences Institute, Gaziantep, Turkey
39. Topuz A, Altun E, Ulusoy H. IVth International & XIth National Nursing Conference book. Hemşirelerde rol çatιşmasι, rol belirsizliĝi, iş stresi ve aralarιndaki ilişkinin belirlenmesi 2007, 76. p, Baskent University, Ankara, Turkey
40. Uygur E, Kaya N, Kaya H, Karaman N. IVth International & XIth National Nursing Conference book. Bir devlet hastanesinde çalιşan hemşirelerin saĝlιk ekibi hizmeti anlayιşlarι 2007, 276. p, Baskent University, Ankara, Turkey
41. Velez P. Effect of organizational trust 2006, Doctoral thesis, Hahn School of Nursing and Health Science, University of San Diego, San Diego, CA
42. Yahyagil M Y, Deniz Y. A. Kose & O. Yarar (Eds.), IInd National Health Institutes Management Conference book. Bir saĝlιk kuruluşu çalιşanlarιnιn örgüt iklimi ile stres unsurlarιnι algιlamalarι ve işi bιrakma niyetleri 2004, 58-73. pp, Istanbul University, Turkey
43. Yi{dotless}lmaz E. Okullardaki örgütsel güven düzeyinin okul yöneticilerinin etik liderlik özellikleri ve bazι deĝişkenler açιsιndan incelenmesi 2006, [.], Unpublished doctoral thesis, Social Sciences Institute, Selcuk University, Konya, Turkey
44. Yücel P Z. Örgütsel güven ve iş tatmini ilişkisi ve bir araştιrma 2006, [], Unpublished master's thesis, Social Sciences Institute, Istanbul University, Istanbul, Turkey