Children's services in the iron cage of performance management: Street-level bureaucracy and the spectre of Švejkism

International Journal of Social Welfare

Volumn 19, Issue 3, 2010, Pages 310-320

  Wastell, D ^a   White, S ^b   Broadhurst, K ^b   Peckover, S ^c   Pithouse, A ^d  

^a UNIVERSITY OF NOTTINGHAM   (United Kingdom)

^b LANCASTER UNIVERSITY   (United Kingdom)

^c UNIVERSITY OF HUDDERSFIELD   (United Kingdom)

^d CARDIFF UNIVERSITY   (United Kingdom)

Author keywords

Children's services; Discretion; Formalisation; Information technology; New Public Management; vejk; Social work; Street level bureaucracy

Indexed keywords

EID: 77954187158     PISSN: 13696866     EISSN: 14682397     Source Type: Journal    
DOI: 10.1111/j.1468-2397.2009.00716.x     Document Type: Article

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