Post-operative telephone review is cost-effective and acceptable to patients

Ulster Medical Journal

Volumn 79, Issue 2, 2010, Pages 76-79

  Gray, R T ^a   Sut, M K ^a   Badger, S A ^a   Harvey, C F ^a  

^a ROYAL GROUP OF HOSPITALS TRUST   (United Kingdom)

Author keywords

Post operative; Telephone follow up; Telephone review

Indexed keywords

APPENDECTOMY; CLINICAL ARTICLE; CLINICAL PRACTICE; CONTROLLED STUDY; COST CONTROL; COST EFFECTIVENESS ANALYSIS; FOLLOW UP; GENERAL SURGERY; HUMAN; NURSE; OUTPATIENT; PATIENT SATISFACTION; POSTAL MAIL; POSTOPERATIVE CARE; QUESTIONNAIRE; RETROSPECTIVE STUDY; REVIEW; STRUCTURED INTERVIEW; TELEPHONE; UNITED KINGDOM; VARICOSIS; VASCULAR SURGERY;

COST-BENEFIT ANALYSIS; HUMANS; INTERVIEWS AS TOPIC; NORTHERN IRELAND; NURSE'S ROLE; PATIENT SATISFACTION; PHYSICIAN'S PRACTICE PATTERNS; POSTOPERATIVE CARE;

EID: 77954172504     PISSN: 00416193     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (8)

1. Car J, Sheikh A. Telephone consultations. Br Med J 2003; 326: 966-969.
2. Moran SJ, Jarvis S, Ewings P, Parkin FA. It's good to talk, but is it effective? A comparative study of telephone support following day surgery. Clinical Effectiveness in Nursing 1998; 2: 175-182.
3. McVay MR, Kelley KR, Mathews DL, Jackson RJ, Kokoska ER, Smith SD. Postoperative follow-up: is a phone call enough? J Pediatr Surg 2008; 43: 83-86.
4. Jones J, Clarke W, Bradford J, Dougherty J. Efficacy of a telephone follow-up system in the emergency department. J Emerg Med 1988; 6: 249-254.
5. Fallis WM, Scurrah D. Outpatient laparoscopic cholecystectomy: home visits versus telephone follow-up. Can J Surg 2001; 44: 39-44.
6. Brough RJ, Pidd H, O'Flynn KJ, Payne SR. Identification of patients requiring out-patient follow-up after transurethral prostatectomy: is there a role for nurse-led screening of post-operative outcomes by telephone? Br J Urol 1996; 78: 401-404.
7. Rosbe KW, Jones D, Jalisi S, Bray MA. Efficacy of post-operative followup telephone calls for patients who underwent adenotonsillectomy. Arch Otolaryngol Head Neck Surg 2000; 126: 718-722.
8. Wedderburn AW, Dodds SR, Morris GE. A survey of post-operative care after day case surgery. Ann R Coll Surg Eng 1996; 78(2 suppl): 70-71.