The infrastructure problem in HCI

Conference on Human Factors in Computing Systems - Proceedings

Volumn 1, Issue , 2010, Pages 423-432

  Edwards, W Keith ^a   Newman, Mark W ^b   Poole, Erika Shehan ^a  

^a Georgia Institute of Technology   (United States)

^b UNIVERSITY OF MICHIGAN   (United States)

Author keywords

human centered design; infrastructure; toolkits

Indexed keywords

HUMAN-CENTERED DESIGNS; NEW APPROACHES; TECHNICAL INFRASTRUCTURE; TECHNOLOGICAL INFRASTRUCTURE; USER EXPERIENCE;

HUMAN ENGINEERING;

COMPUTER SYSTEMS;

EID: 77953977894     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1753326.1753390     Document Type: Conference Paper

References (60)

1. Ackerman, M.S.: The Intellectual Challenge of CSCW: The Gap Between Social Requirements and Technical Feasibility. Human-Computer Interaction, 15(2-3):179-203, (2000)
2. Bell, M., et al.: Interweaving Mobile Games with Everyday Life. ACM CHI 2006 417-426
3. Bhattacharjee, S., Calvert, K.L. and Zegura, E.W.: An Architecture for Active Networking. Proceedings of the Seventh IFIP Conference on High Performance Networking, White Plains, NY, USA (1997) 265-279
4. Blumenthal, M.S. and Clark, D.D.: Rethinking the Design of the Internet: The End-to-End Arguments vs. the Brave New World. ACM Trans. on Internet Tech., 1(1):70-109, (2001)
5. Bly, S., et al.: Broken Expectations in the Digital Home. ACM CHI 2006 568-573
6. Calvert, K.L., Edwards, W.K. and Grinter, R.E.: Moving Toward the Middle: The Case Against the End-to-End Argument in Home Networking. ACM HotNets-VI (2007)
7. Cao, X. and Iverson, L.: Intentional Access Management: Making Access Control Usable for End-Users. ACM SOUPS 2006 20-31
8. Card, S.K., Moran, T.P. and Newell, A.: The Psychology of Human-Computer Interaction. Erlbaum (1983)
9. Chetty, M., Sung, J.-Y. and Grinter, R.E.: How Smart Homes Learn: The Evolution of the Networked Home and Household. Ubicomp 2007 127-144
10. Chun, B., et al.: PlanetLab: an overlay testbed for broad-coverage services. SIGCOMM Comput. Commun. Rev., 33(3):3-12, (2003)
11. Dabrowski, J.R. and Munson, E.V.: Is 100 Milliseconds Too Fast? : CHI 2001 317-318
12. Dey, A.K., Abowd, G.D. and Salber, D.: A Conceptual Framework and a Toolkit for Supporting the Rapid Prototyping of Context-Aware Applications. Hum.-Comput. Interact., 16(2):97-166, (2001)
13. Dey, A.K. and Newberger, A.: Support for Context-Aware Intelligibility and Control. ACM CHI 2009 859-868
14. Dourish, P.: Developing a Reflective Model of Collaborative Systems. ACM ToCHI, 2(1):40-63, (1995)
15. Dourish, P.: Accounting for System Behaviour. Computers and Design in Context (1997) 145-170
16. Dourish, P., et al.: Extending Document Management Systems with User-Specific Active Properties. ACM Trans. Inf. Syst., 18(2):140-170, (2000)
17. Edwards, W.K., et al.: Stuck in the Middle: The Challenges of User-Centered Design and Evaluation for Infrastructure. ACM CHI 2003:297-304, (2003)
18. Edwards, W.K. and Grinter, R.E.: At Home With Ubiquitous Computing: Seven Challenges. Ubicomp 2001 256-272
19. Edwards, W.K., et al.: Experiences with Recombinant Computing. ACM ToCHI, 16(1):1-44, (2009)
20. Edwards, W.K., et al.: Using Speakeasy for Ad Hoc Peer to Peer Collaboration. ACM CSCW 2002 256-265
21. Glasson, J.: Introduction to Environmental Impact Assessment. Routledge (2005)
22. Grinter, R.E., et al.: The Work to Make a Home Network Work. ECSCW 2005 469-488
23. Hong, J.I. and Landay, J.A.: An Architecture for Privacy- Sensitive Ubiquitous Computing. ACM MobiSys 2004 177-189
24. Hong, J.I. and Landay, J.A.: SATIN: a Toolkit for Informal Ink-Based Applications. ACM UIST 2000 63-72
25. Horrigan, J.: Home Broadband Adoption 2009. Pew Internet & American Life, Washington, DC, USA (2009)
26. Johanson, B. and Fox, A.: Extending Tuplespaces for Coordination in Interactive Workspaces. J. Syst. Softw., 69(3):243-266, (2004)
27. John, B.E., et al.: Bringing Usability Concerns to the Design of Software Architecture. Engineering HCI and Interactive Systems. Springer (2005) 1-19
28. Kiczales, G., des Rivieres, J. and Bobrow, D.: The Art of the Meta-Object Protocol. MIT Press, Cambridge (1991)
29. Klemmer, S.R., et al.: Papier-Mache: Toolkit Support for Tangible Input. ACM CHI 2004 399-406
30. Lampson, B.: Protection. ACM SIGOPS Operating Systems Review, 8(1):18-24, (1974)
31. Lee, C., Dourish, P. and Mark, G.: The Human Infrastructure of Cyberinfrastructure. ACM CSCW 2006. 483-492
32. Leopold, L.B., et al.: A Procedure for Evaluating Environmental Impact. U.S. Geological Survey (1971)
33. Lim, B.Y., Dey, A.K. and Avrahami, D.: Why and Why Not Explanations Improve the Intelligibility of Context-Aware Intelligent Systems. ACM CHI 2009 2119-2128
34. Maeda, C., et al.: Open Implementation Analysis and Design. SIGSOFT Softw. Eng. Notes, 22(3):44-52, (1997)
35. Mainwaring, S.D., Chang, M.F. and Anderson, K.: Infrastructures and Their Discontents: Implications for Ubicomp. Ubicomp 2004 418-432
36. Maxion, R.A. and Reeder, R.W.: Improving User-Interface Dependability Through Mitigation of Human Error. Int. J. Hum.-Comput. Stud., 63(1-2):25-50, (2005)
37. McDonald, D.W., Smith, K.A. and Karlova, N.: Problem Solving Probes: A Method for Discovering Conceptual Disconnects with Digital Living Technologies. ACM CSCW 2008 Designing for Families Workshop
38. Miller, B., et al.: Home Networking with Universal Plug and Play. IEEE Communications, 39(12):104-109, (2001)
39. Miller, R.B.: Response Time in Man-Computer Conversational Transactions. December 1968 Fall Joint Computer Conference (1968)
40. Myers, B., Hudson, S.E. and Pausch, R.: Past, Present, and Future of User Interface Software Tools. ACM ToCHI, 7(1):3-28, (2000)
41. Newman, W.M.: Better or just different? On the benefits of designing interactive systems in terms of critical parameters. ACM DIS 1997 239-245
42. Nichols, J., et al.: Generating Remote Control Interfaces for Complex Appliances. ACM UIST 2002 161-170
43. Norman, D.A.: The Design of Everyday Things. Basic Books (2002)
44. Olsen, D.R.: Evaluating User Interface Systems Research. ACM UIST 2007 251-258
45. Olsen, D.R., et al.: Cross-Modal Interaction Using XWeb. ACM UIST 2000 191-200
46. Olson, J.S., Grudin, J. and Horvitz, E.: A Study of Preferences for Sharing and Privacy. ACM CHI 2005 1985-1988
47. Oppenheimer, P.: Top-down network design. Cisco (1998)
48. Palen, L. and Dourish, P.: Unpacking "Privacy" for a Networked World. ACM CHI 2003 129-136
49. Rodden, T. and Benford, S.: The evolution of buildings and implications for the design of ubiquitous domestic environments. ACM CHI 2003
50. Salber, D., Dey, A.K. and Abowd, G.D.: The Context Toolkit: Aiding the Development of Context-Enabled Applications. ACM CHI 1999 434-441
51. Sandhu, R. and Samarati, P.: Access control: Principle and Practice. IEEE Communications, 32(9):40-48, (1994)
52. Shehan, E. and Edwards, W.K.: Home Networking and HCI: What Hath God Wrought? : CHI 2007 547-556
53. Stankovic, J. and Ramamritham, K.: A Reflective Architecture for Real-Time Operating Systems. Advances in Real-Time Systems:23-38, (1995)
54. Star, S.L.: The Ethnography of Infrastructure. The American Behavior Scientist, 43(3):377-391, (1999)
55. Star, S.L. and Ruhleder, K.: Steps towards an ecology of infrastructure: complex problems in design and access for large-scale collaborative systems. ACM CSCW 1994 253-264
56. Tolia, N., Andersen, D.G. and Satyanarayanan, M.: Quantifying Interactive User Experience on Thin Clients. Computer, 39(3):46-52, (2006)
57. Tolmie, P., et al.: Unremarkable computing. ACM CHI 2002. pp. 399-406
58. Voida, S., et al.: Share and Share Alike: Exploring User Interface Affordances of File Sharing. ACM CHI 2006 221-230
59. Westman, W.E.: Ecology, Impact Assessment, and Environmental Planning. Wiley (1985)
60. Whitten, A. and Tygar, J.D.: Why Johnny Can't Encrypt: A Usability Evaluation of PGP 5.0. USENIX Security Symposium (1999)