Personas in action: Ethnography in an interaction design team

ACM International Conference Proceeding Series

Volumn 31, Issue , 2002, Pages 197-200

  Blomquist, Åsa ^a   Arvola, Mattias ^b  

^a Department of Information Technology   (Sweden)

^b LINKÖPING UNIVERSITY   (Sweden)

Author keywords

ethnography; interaction design; Persona; scenario

Indexed keywords

ALAN COOPER; DESIGN TEAM; INTERACTION DESIGN; KNOW-HOW; PARTICIPANT OBSERVATIONS;

DESIGN; KNOWLEDGE MANAGEMENT; TECHNOLOGY TRANSFER;

HUMAN COMPUTER INTERACTION;

EID: 77953896837     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/572020.572044     Document Type: Conference Paper

References (6)

1. Beyer, H. & Holtzblatt, K. (1998). Contextual design: Defining customer-centered systems. San Diego, CA.: Academic Press.
2. Carrol, J. M. (1995). Scenario-based design: Envisioning work and technology in system development. New York, NY.: John Wiley & Sons.
3. Cooper, A. (1999). The inmates are running the asylum: Why high-tech products drive us crazy and how to restore the sanity. Indianapolis, Ind.: Sams.
4. Ehn, P. (1988). Work-oriented design of computer artifacts. Stockholm: Almqvist och Wiksell.
5. Faulkner, X. (2000). Usability engineering. London: Macmillan Press.
6. Schön, D. A. (1983). The reflective practitioner: how professionals think in action. New York, NY.: Basic Books.