메뉴 건너뛰기




Volumn 113, Issue , 2005, Pages 201-209

Online trust forming mechanism: Approaches and an integrated model

Author keywords

electronic commerce; forming mechanism; Internet; model; online trust; trust

Indexed keywords

DEVELOPMENT APPROACH; DYNAMIC DEVELOPMENT; ENVIRONMENTAL FACTORS; FORMING MECHANISM; INFLUENCING FACTOR; INTEGRATED MODELS; INTERACTION FACTOR; INTERNET MODELS; LONG-TERM INTERACTION; ONLINE TRUST; TRUST FACTOR;

EID: 77953816337     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1089551.1089591     Document Type: Conference Paper
Times cited : (25)

References (46)
  • 1
    • 0002305454 scopus 로고
    • From intentions to actions: A theory of planned behavior
    • J. Kuhl and J. Beckmann (Eds)
    • Ajzen, I. From intentions to actions: A theory of planned behavior. In J. Kuhl and J. Beckmann (Eds), Action control: From cognition to behavior. Springer Verlag, New York, 1985, 11-39.
    • (1985) Action Control: from Cognition to Behavior , pp. 11-39
    • Ajzen, I.1
  • 3
    • 0035426889 scopus 로고    scopus 로고
    • Establishing online trust through a community responsibility system
    • DOI 10.1016/S0167-9236(00)00144-5, PII S0167923600001445
    • Ba, S., 2001. Establishing online trust through a community responsibility system. Decision Support Systems 31 (3), 323-336. (Pubitemid 32590542)
    • (2001) Decision Support Systems , vol.31 , Issue.3 , pp. 323-336
    • Ba, S.1
  • 6
    • 0003544472 scopus 로고    scopus 로고
    • Cheskin Research and Studio Archetype/Sapient January Available at
    • Cheskin Research and Studio Archetype/Sapient (1999, January). eCommerce Trust Study. Available at: http://www.cheskin.com/p/ar.asp?mlid=7&arid= 40&art=0&isu=1.
    • (1999) eCommerce Trust Study
  • 10
    • 55249087535 scopus 로고
    • Perceived usefulness, perceived ease of use and user acceptance of information technology
    • Davis, F.D., 1989. Perceived usefulness, perceived ease of use and user acceptance of information technology. MIS Quarterly 13 (3), 319-340.
    • (1989) MIS Quarterly , vol.13 , Issue.3 , pp. 319-340
    • Davis, F.D.1
  • 11
    • 12344317448 scopus 로고    scopus 로고
    • Trust Economy: Aspects of Reputation and Trust Building for SMEs in E-business. 2002
    • Deelmann, T. and Loos, P. 2002 Trust Economy: Aspects of Reputation and Trust Building for SMEs in E-business. 2002. Eighth Americas Conference on Information Systems 2213-2221
    • (2002) Eighth Americas Conference on Information Systems , pp. 2213-2221
    • Deelmann, T.1    Loos, P.2
  • 14
    • 1142268386 scopus 로고    scopus 로고
    • Reflections on the dimensions of trust and trustworthiness among online consumer Database for Advances in Information Systems
    • Gefen, D. 2002. Reflections on the dimensions of trust and trustworthiness among online consumer Database for Advances in Information Systems; Summer 2002; 33/3. 38-53
    • (2002) Summer 2002 , vol.33 , Issue.3 , pp. 38-53
    • Gefen, D.1
  • 16
    • 0002135118 scopus 로고    scopus 로고
    • Consumer trust in an Internet store: A cross cultural validation
    • Electronic publication, URL: last access: 31 October 2002
    • Jarvenpaa, S., Tractinsky, N., Saarinen, L., Vitale, M., 1999. Consumer trust in an Internet store: a cross cultural validation. Journal of Computer-Mediated Communication, 5, 2. Electronic publication, URL: http://www.ascusc.org/jcmc/vol5/issue2/jarvenpaa.html,last access: 31 October 2002.
    • (1999) Journal of Computer-Mediated Communication , vol.5 , pp. 2
    • Jarvenpaa, S.1    Tractinsky, N.2    Saarinen, L.3    Vitale, M.4
  • 18
    • 33744736735 scopus 로고    scopus 로고
    • Integration of TAM Based Electronic Commerce Models for Trust
    • Cambridge; Sep 2004
    • Keat, T.K. and Mohan, A. 2004. Integration of TAM Based Electronic Commerce Models for Trust. Journal of American Academy of Business, Cambridge; Sep 2004; 5, 1/2; 404-410
    • (2004) Journal of American Academy of Business , vol.5 , Issue.1-2 , pp. 404-410
    • Keat, T.K.1    Mohan, A.2
  • 22
    • 0035427028 scopus 로고    scopus 로고
    • Who do you trust? Beyond encryption, secure e-business
    • DOI 10.1016/S0167-9236(00)00140-8, PII S0167923600001408
    • Klang, M. 2001. Who do you trust? Beyond encryption, secure e-business. Decision Support Systems Volume: 31, Issue: 3, August, pp. 293-301 (Pubitemid 32590540)
    • (2001) Decision Support Systems , vol.31 , Issue.3 , pp. 293-301
    • Klang, M.1
  • 25
    • 85076417348 scopus 로고    scopus 로고
    • Trust in E-Commerce Vendors: A Two-Stage Model
    • W. Orlikowski, S. Ang, P. Weill, H. Krcmar, and J. I. DeGross (eds), Brisbane, Australia
    • McKnight, D. H., Choudhury, V., and Kacmar, C. "Trust in E-Commerce Vendors: A Two-Stage Model," Proceedings of the 21st International Conference on Information Systems, W. Orlikowski, S. Ang, P. Weill, H. Krcmar, and J. I. DeGross (eds), Brisbane, Australia, 2000, pp. 532-536.
    • (2000) Proceedings of the 21st International Conference on Information Systems , pp. 532-536
    • McKnight, D.H.1    Choudhury, V.2    Kacmar, C.3
  • 27
    • 57049155255 scopus 로고    scopus 로고
    • The impact of initial trust on intentions to transact with a web site: A trust building model
    • McKnight, D.H., Choudhury, V., Kacmer, C., 2002. The impact of initial trust on intentions to transact with a web site: a trust building model. Journal of Strategic Information Systems 11 (3), 297-323.
    • (2002) Journal of Strategic Information Systems , vol.11 , Issue.3 , pp. 297-323
    • McKnight, D.H.1    Choudhury, V.2    Kacmer, C.3
  • 30
    • 0037228552 scopus 로고    scopus 로고
    • Perceptions of no-name recognition business to consumer e-commerce trustworthiness: The effectiveness of potential influence tactics
    • Spring
    • Murphy, G.B., Blessinger, A.A. 2003, Perceptions of no-name recognition business to consumer e-commerce trustworthiness: the effectiveness of potential influence tactics Journal of High Technology Management Research Volume: 14, Issue: 1, Spring, pp. 71-92
    • (2003) Journal of High Technology Management Research , vol.14 , Issue.1 , pp. 71-92
    • Murphy, G.B.1    Blessinger, A.A.2
  • 31
    • 0000396442 scopus 로고
    • A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions
    • November
    • Oliver, R. L. "A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions," Journal of Marketing Research (17), November 1980, pp. 460-469.
    • (1980) Journal of Marketing Research , Issue.17 , pp. 460-469
    • Oliver, R.L.1
  • 32
    • 84867928512 scopus 로고    scopus 로고
    • Institution-Based Trust in Interorganizational Exchange Relationship: The Role of Online B2B Marketplace on Trust Formation
    • J
    • Pavlou, P.A. (2002) Institution-Based Trust in Interorganizational Exchange Relationship: the Role of Online B2B Marketplace on Trust Formation[J]. Journal of Strategic Information Systems11:215-243
    • (2002) Journal of Strategic Information Systems , vol.11 , pp. 215-243
    • Pavlou, P.A.1
  • 34
    • 84867962905 scopus 로고    scopus 로고
    • Some antecedents and effects of trust in virtual communities
    • Riding, C., Gefen, D., Arinze, B., 2002. Some antecedents and effects of trust in virtual communities. Journal of Strategic Information Systems 11 (3-4), 271-295.
    • (2002) Journal of Strategic Information Systems , vol.11 , Issue.3-4 , pp. 271-295
    • Riding, C.1    Gefen, D.2    Arinze, B.3
  • 35
    • 0003131662 scopus 로고
    • The nature of trust
    • Tedeschi, J.T., (Ed.), Aldine, Chicago
    • Riker, W.H., 1971. The nature of trust. In: Tedeschi, J.T., (Ed.), Perspectives on Social Power, Aldine, Chicago, pp. 63-81.
    • (1971) Perspectives on Social Power , pp. 63-81
    • Riker, W.H.1
  • 36
    • 58149405986 scopus 로고
    • Interpersonal trust, trustworthiness, and gullibility
    • Rotter, J.B., 1980. Interpersonal trust, trustworthiness, and gullibility. American Psychologist 35 (1), 1-7.
    • (1980) American Psychologist , vol.35 , Issue.1 , pp. 1-7
    • Rotter, J.B.1
  • 37
    • 0032012074 scopus 로고    scopus 로고
    • Determinants of trust in supplier relations: Evidence from the automotive industry in Japan and the United States
    • PII S0167268197000826
    • Sako, M., Helper, S., 1998. Determinants of trust in supplier relations: evidence from the automotive industry in Japan and the United States. Journal of Economic Behavior and Organization 34, 387-417. (Pubitemid 128181323)
    • (1998) Journal of Economic Behavior and Organization , vol.34 , Issue.3 , pp. 387-417
    • Sako, M.1    Helper, S.2
  • 38
    • 0002809390 scopus 로고    scopus 로고
    • Designing trust into online experiences
    • Schneiderman, B., 2000. Designing trust into online experiences. Communications of the ACM 43 (12), 57-59.
    • (2000) Communications of the ACM , vol.43 , Issue.12 , pp. 57-59
    • Schneiderman, B.1
  • 39
    • 84867939023 scopus 로고    scopus 로고
    • Online trust: A stakeholder perspective, concepts, implications, and future directions
    • December
    • Shankar, V.; Urban, G.L.; Sultan, F. Online trust: a stakeholder perspective, concepts, implications, and future directions. Journal of Strategic Information Systems Volume: 11, Issue: 3-4, December, 2002, pp. 325-344
    • (2002) Journal of Strategic Information Systems , vol.11 , Issue.3-4 , pp. 325-344
    • Shankar, V.1    Urban, G.L.2    Sultan, F.3
  • 41
    • 84935412791 scopus 로고
    • The Social Control of Impersonal Trust
    • Shapiro, S. P. "The Social Control of Impersonal Trust," American Journal of Sociology (93), 1987, pp. 623-658.
    • (1987) American Journal of Sociology , Issue.93 , pp. 623-658
    • Shapiro, S.P.1
  • 43
    • 0013437162 scopus 로고    scopus 로고
    • Strategies for reducing customer's risk aversion and internet shopping
    • Tan, S .J. (1999) Strategies for reducing customer's risk aversion and internet shopping, Journal of Consumer Marketing 16 (2) 163-180.
    • (1999) Journal of Consumer Marketing , vol.16 , Issue.2 , pp. 163-180
    • Tan, S.J.1
  • 44
    • 0038335685 scopus 로고    scopus 로고
    • The antecedents and consequences of trust in online-purchase decisions
    • Yoon, S.J., 2002. The antecedents and consequences of trust in online-purchase decisions. Journal of Interactive Marketing 16 (2), 47-63.
    • (2002) Journal of Interactive Marketing , vol.16 , Issue.2 , pp. 47-63
    • Yoon, S.J.1
  • 45
    • 0141838979 scopus 로고    scopus 로고
    • A proposed model of e-trust for electronic banking
    • Yousafzai, S.Y., Pallister, J.G., Foxall, G.R. (2003) A proposed model of e-trust for electronic banking. Technovation 23 847-860
    • (2003) Technovation , vol.23 , pp. 847-860
    • Yousafzai, S.Y.1    Pallister, J.G.2    Foxall, G.R.3
  • 46
    • 0002116850 scopus 로고
    • Production of trust: Institutional sources of economic structure, 1840-1920
    • Staw, B.M., Cummings, L.L. (Eds.), JAI Press, Greenwich, CN
    • Zucker, L.G., 1986. Production of trust: institutional sources of economic structure, 1840-1920. In: Staw, B.M., Cummings, L.L. (Eds.), Research in Organizational Behavior, vol. 8. JAI Press, Greenwich, CN, pp. 53-111.
    • (1986) Research in Organizational Behavior , vol.8 , pp. 53-111
    • Zucker, L.G.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.