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Volumn 53, Issue 4, 2010, Pages 349-357

When the uncountable counts: An alternative to monitoring employee performance

Author keywords

Balanced Scorecard; Gas and electricity distribution; Performance management

Indexed keywords


EID: 77953687264     PISSN: 00076813     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.bushor.2010.02.006     Document Type: Article
Times cited : (12)

References (14)
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  • 2
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    • Anomalies of measurement: When it works, but should not
    • Cambridge University Press, Cambridge, UK, A. Neely (Ed.)
    • Austin R., Gittel J.H. Anomalies of measurement: When it works, but should not. Business performance measurement: Theory and practice 2002, Cambridge University Press, Cambridge, UK. A. Neely (Ed.).
    • (2002) Business performance measurement: Theory and practice
    • Austin, R.1    Gittel, J.H.2
  • 5
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    • Describing the issues of knowledge management in R&D: Towards a communication and analysis tool
    • Kerssens-van Drongelen I.C., de Weerd-Nederhof P.C., Fisscher O.A.M. Describing the issues of knowledge management in R&D: Towards a communication and analysis tool. R & D Management 1996, 26(3):213-230.
    • (1996) R & D Management , vol.26 , Issue.3 , pp. 213-230
    • Kerssens-van Drongelen, I.C.1    de Weerd-Nederhof, P.C.2    Fisscher, O.A.M.3
  • 7
    • 0002008075 scopus 로고    scopus 로고
    • From Balanced Scorecard to strategic gauges: Is measurement worth it?
    • Lingle J.H., Schiemann W.A. From Balanced Scorecard to strategic gauges: Is measurement worth it?. Management Review 1996, 85(3):56-61.
    • (1996) Management Review , vol.85 , Issue.3 , pp. 56-61
    • Lingle, J.H.1    Schiemann, W.A.2
  • 8
    • 77953683204 scopus 로고    scopus 로고
    • Performance measurement systems: Benefits. Proceedings of the European Academy of Management. Retrieved from
    • Martinez, V., & Kennerley, M. (2005). Performance measurement systems: Benefits. Proceedings of the European Academy of Management. Retrieved from . http://www.euram2005.de/site/5_program_1.html.
    • (2005)
    • Martinez, V.1    Kennerley, M.2
  • 11
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    • Supplier logistics performance measurement: Indication from a study in the automotive industry
    • Schmitz J., Platts K.W. Supplier logistics performance measurement: Indication from a study in the automotive industry. International Journal of Production Economics 2004, 89(2):231-243.
    • (2004) International Journal of Production Economics , vol.89 , Issue.2 , pp. 231-243
    • Schmitz, J.1    Platts, K.W.2
  • 12
    • 84982036543 scopus 로고
    • Outcome-related performance indicators and organizational control in the public sector
    • Smith P. Outcome-related performance indicators and organizational control in the public sector. British Journal of Management 1993, 4(3):135-151.
    • (1993) British Journal of Management , vol.4 , Issue.3 , pp. 135-151
    • Smith, P.1
  • 13
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    • Supporting the business process management paradigm by means of performance measurements
    • CEC, Philadelphia
    • von Bonsdorff C., Andersin H. Supporting the business process management paradigm by means of performance measurements. Proceedings of the Concurrent Engineering Conference 1995, 529-539. CEC, Philadelphia.
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    • von Bonsdorff, C.1    Andersin, H.2
  • 14
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    • What theory is not, theorizing is
    • Weick K.E. What theory is not, theorizing is. Administrative Science Quarterly 1995, 40(3):385-390.
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    • Weick, K.E.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.