Discussion warranted

Quality Progress

Volumn 43, Issue 5, 2010, Pages 22-27

  Kleyner, Andre ^a  

^a DELPHI CORPORATION   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 77953296263     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (11)

1. Wallace R. Blischke and D.N.R Murthy, Warranty Management and Product Manufacture, Springer, 2005.
2. Kevin Miller, "Volvo increases Warranty and Maintenance Coverage," Autosavant, June 3,2009, www.autosavantcom/2009/06/03Aralvo- increases-warranty-and-maintenance-coverage.
3. Sarbanes-Oxley Act of 2002, united States Congress, Public Law 107-204, 116 Statutes at Large 745, enacted July 30,2002.
4. Dictionary of Quotes, www.dictionary-quotes.com/prediction-is-very- difficult-especially-about-the-future-niels-bohr.
5. Andre Kleyner and Peter Sandbom, "A warranty Forecasting Model Based on Piecewise Statistical Distribution and stochastic Simulation," Reliability Engineenng and System safety. Vol. 88, No. 3,2005, pp 207-214. This reference includes an example of how estimating future warranty cost is not an exact science.
6. Andre Kleyner and Peter Sandborn, "Minimizing ufe Cycle Cost by Managing Product Reliability via validation Plan and warranty Return cost," international journal of Production Economics, vol. 112,2008, pp. 796-807.
7. Warranty week, www.warrantyweek.com.
8. Loren Nasser, Animesh Dey and Robert Tryon, "Simulation Tool for Predicting warranty and Total Ownership Cost," presentation, SAE World Congress 8c Exhibition, March 2002.
9. Warranty week, www.warrantyweek.com.
10. institute of Warranty Chain Management, www.rwcm.org.
11. International Quality and Productivity Center, www.iqpc.com