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Volumn 22, Issue 4, 2010, Pages 243-254

Organisational theory perspective on process capability measurement scales

Author keywords

Measurement; Organisational theory; Process assessment; Process capability; Process coordination

Indexed keywords

CAPABILITY MODEL; MATURITY MODEL; MEASUREMENT SCALE; PROCESS ASSESSMENT; PROCESS ASSESSMENTS; PROCESS CAPABILITIES; PROCESS COORDINATION; SERVICE MANAGEMENT; WORK PRODUCTS;

EID: 77953200027     PISSN: 1532060X     EISSN: 15320618     Source Type: Journal    
DOI: 10.1002/spip.440     Document Type: Conference Paper
Times cited : (14)

References (10)
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    • Brechner, E.1
  • 2
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    • Eisenhardt KM. 1989. Agency theory: An assessment and review. Academy of Management Review 14(1):57-74.
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    • Eisenhardt, K.M.1
  • 7
    • 0018519695 scopus 로고
    • A conceptual framework for the design of organizational control mechanisms
    • Ouchi WG. 1979. A conceptual framework for the design of organizational control mechanisms. Management Science 25(9):833-848.
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    • Ouchi, W.G.1
  • 8
    • 52449088500 scopus 로고    scopus 로고
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    • (2006) CMMI® for Development
  • 9
    • 0001196087 scopus 로고
    • Top level management priorities at different stages of the organizational life cycle
    • Smith KG, Mitchell TR, Summer CE. 1985. Top level management priorities at different stages of the organizational life cycle. Academy of Management Journal 28(4):799-820.
    • (1985) Academy of Management Journal , vol.28 , Issue.4 , pp. 799-820
    • Smith, K.G.1    Mitchell, T.R.2    Summer, C.E.3
  • 10
    • 0002533915 scopus 로고
    • The second Toyota paradox: How delaying decisions can make better cars faster
    • Ward A, Liker JK, Cristiano JJ, Sobek DKI. 1995. The second toyota paradox: how delaying decisions can make better cars faster. Sloan Management Review 36(3):43-59.
    • (1995) Sloan Management Review , vol.36 , Issue.3 , pp. 43-59
    • Ward, A.1    Liker, J.K.2    Cristiano, J.J.3    Sobek, D.K.I.4


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.