Veterans' voices: Use of the American Customer Satisfaction Index (ACSI) Survey to identify My HealtheVet personal health record users' characteristics, needs, and preferences

Journal of the American Medical Informatics Association

Volumn 17, Issue 2, 2010, Pages 203-211

  Nazi, Kim M ^a  

^a VETERANS AFFAIRS MEDICAL CENTER   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ADULT; AGED; AMERICAN CUSTOMER SATISFACTION INDEX SURVEY; ARTICLE; CONSUMER; CONSUMER ATTITUDE; CONSUMER HEALTH INFORMATION; ELECTRONIC MEDICAL RECORD; FEMALE; HEALTH CARE MANAGEMENT; HEALTH CARE NEED; HEALTH CARE ORGANIZATION; HEALTH CARE UTILIZATION; HEALTH SURVEY; HUMAN; INFORMATION TECHNOLOGY; INTERNET; MAJOR CLINICAL STUDY; MALE; MEASUREMENT ERROR; MEDICAL INFORMATION; MEDICAL INFORMATION SYSTEM; PATIENT INFORMATION; PATIENT MONITORING; PATIENT PREFERENCE; PATIENT SATISFACTION; PHARMACY; PSYCHOMETRY; QUALITY CONTROL; SCORING SYSTEM; VETERAN; HEALTH CARE SURVEY; MEDICAL RECORD; MIDDLE AGED; NEEDS ASSESSMENT; UNITED STATES;

ADULT; AGED; AGED, 80 AND OVER; CONSUMER SATISFACTION; FEMALE; HEALTH CARE SURVEYS; HEALTH RECORDS, PERSONAL; HUMANS; INTERNET; MALE; MIDDLE AGED; NEEDS ASSESSMENT; UNITED STATES; VETERANS;

EID: 77953141944     PISSN: 10675027     EISSN: 1527974X     Source Type: Journal    
DOI: 10.1136/jamia.2009.000240     Document Type: Article

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